About

4.5

Excellent

470 reviews

#6 of 12 hotels in Reeth

Location

Cleanliness

Service

Value

Travellers' Choice

Escape the ordinary and step into the beauty of the Yorkshire Dales National Park Take time to do what makes you happy. Go for long walks, eat delicious food, indulge in great conversations and forget everything else. Situated in the breath-taking Swaledale Valley, The Burgoyne is the perfect place to relax, recharge and unwind. You can stay the night, spend the evening or just while away the afternoon migrating from the comfort of the bar to the restaurant to the fireside sofas in the lounge. Finally, at the end of the evening, slip away to your bedroom and enjoy your own private corner of the Yorkshire Dales. You deserve a truly authentic Yorkshire experience.

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Property amenities

Free parking

Free High Speed Internet (WiFi)

Free breakfast

Hiking

Water sport equipment rentals

Highchairs available

Pets Allowed ( Dog / Pet Friendly )

Taxi service

Electric vehicle charging station

Paid public parking nearby

Wifi

Bar / lounge

Restaurant

Breakfast in the room

Kids' meals

Special diet menus

Walking tours

Board games / puzzles

Conference facilities

Non-smoking hotel

Outdoor furniture

Room features

Bathrobes

Housekeeping

Telephone

Wardrobe / wardrobe

Bottled water

Electric kettle

Flatscreen TV

Bath / shower

Wake-up service / alarm clock

Radio

Complimentary toiletries

Hair dryer

Room types

Mountain view

Bridal suite

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Classic

Languages Spoken

English

Hotel links

Visit hotel website

Special Rate:Exclusive Deals on our room rates

Location

67Somewhat walkable

Grade: 67 out of 100

10Restaurantswithin 0.75 miles

5Attractionswithin 0.75 miles

On The Green, Reeth, Yorkshire Dales National Park DL11 6SN England

011 44 1748 884292

E-mail hotel

Getting there

Durham Tees Valley Airport23 miSee all flights

Leeds-Bradford Airport38 miSee all flights

Car HireSee all Reeth car hire

See all nearby hotels

Nearby restaurants

Black Bull Hotel Restaurant

99 reviews

2 minBritish

See all nearby restaurants

Nearby attractions

Lacey's Cheese

52 reviews

2 minSpeciality & Gift Shops

Graculus Sculptures

57 reviews

3 minArt Galleries

Stef Ottevanger Sculptures

See all nearby attractions

470Reviews7Q+A100Room tips

Reviews
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Nick wrote a review Nov 2023

8 contributions2 helpful votes

Fantastic

Absolutely stunning hotel. Friendly, warm and relaxing. Staff are professional and the food was delicious. Definitely would advise anyone to visit if they are passing through the area. Excellent private car park despite the business of the village. Gorgeous

Date of stay: November 2023Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Simon Wright, General Manager at The Burgoyne Hotel

Responded 6 days ago

Thank you for your feedback and kind words. I will pass these on to the team. Hope to see you again in the future.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

R M wrote a review Mar 2023

Greater London, United Kingdom185 contributions103 helpful votes

+1

Hotel's Favourite

Five of the most amazing days ever

We booked a getaway base here to go down memory lane visiting places and schools of my youth (many years ago) around Durham and Yorkshire, and we had just the most amazing and memorable time staying in this substantial character hotel standing proudly looking over the green. Our room Eskelleth was huge, wonderfully warm with a really cosy feel about it, bed just perfect with great mattress, crisply laundered linen attended to daily by friendly housekeeping with teas and coffees replenished we couldn’t have wanted for more. Food menus were exceptional and more than sufficient from the fullest English breakfast if you wanted it (the sausages were my favourite) to very expertly cooked and prepared early bird menus and evening dinners all I can say is they have quite a chef there – very skilled especially after the Baileys mouse – I was sold and sitting in the lounge chatting with some lovely fellow travellers afterwards in front of a crackling open fire with a 15 year old malt in hand I thought ‘it just doesn’t get better than this’. The management team were on the top of their game here who couldn’t have done more for us with Julie making that very special difference you seldom find today – she cared and the early shift gent carrying my case out to the car when we left over the snow-covered private car park when he saw me struggling made such a small gesture but very significant difference – thank you. This was a quality place and location with the hallmarks of solid customer care stamped all over and was quintessentially Yorkshire which was silent at night with very star-spangled ink-black skies – the likes of which I haven’t seen for many years – we loved it. Could this have been one of the best short breaks my wife and I have ever had – I think so. Linda and Roland…

Date of stay: March 2023

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Sleep Quality

Room Tip: Eskelleth was wonderful

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

2 Helpful votes

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Response from Kayleigh McCallum, Marketing at The Burgoyne Hotel

Responded 14 Mar 2023

Thank you so much for taking the time to review your experience with us! We are so glad to hear you had a great stay with us! We appreciate all your comments and feedback, and I will make sure to pass on your kind words to the rest of the team. We look forward to being able to welcome you back sometime in the future. Many thanks, The Burgoyne Team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Didihipp wrote a review Oct 2023

Amersham, United Kingdom138 contributions65 helpful votes

Promised more than it delivered

This smart hotel purports to be top notch in a really beautiful position in this pretty North Yorkshire village . It has been recently refurbished , disappointingly it doesn’t deliver due to sloppy & poorly trained staff . Although friendly they don’t understand how to look after guests, they gather round the bar chatting unaware of guests needs no one appeared to be overseeing the restaurant, this could /should be so much better for the price . We won’t be returning .

Date of stay: October 2023Trip type: Travelled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

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Response from Simon Wright, General Manager at The Burgoyne Hotel

Responded 18 Oct 2023

Thank you for taking the time to feedback on your stay and apologies that it didn't meet your expectations. The refurbishment is due to begin in November and will hopefully be completed early next year. We would love the chance to welcome you back to the Burgoyne if you're travelling this way in the future. Thanks again.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Reebi wrote a review Oct 2023

United Kingdom247 contributions220 helpful votes

Fabulous country hotel

Arriving in the pretty village of Reeth is like a glimpse back in time. Beautiful old houses, shops and pubs surround the large village green. Taking pride of position is The Burgoyne. As soon as we walked into the hotel we were warmly greeted by Courtney who showed us around and to our room on the top floor. The views over the village and hills are stunning. The room itself was so comfortable and clean with everything you could need. We chose the Dinner, Bed and Breakfast option for two nights and so glad we did. We enjoyed a pre-dinner drink in the lounge served by Cody. A beautiful comfy room with squidgy sofas and great décor. Chatted to a lovely couple who had already eaten, they were staying elsewhere in Reeth but had wished they were staying at The Burgoyne as a similar price but, they felt, far superior accommodation and food. Dinner was cooked by Chef Tom who totally wowed me with his vegan offerings for both nights. Celeriac velouté and Cauliflower steaks in particular were absolutely delicious. Husband had fish both nights and again thoroughly enjoyed his meals. The dining room is a relaxed affair so no need to dress to the nines – unless you want to. At breakfast we were looked after by Ann Marie, again exceptional service and great to have a chat. There is plenty of choice and the full English (vegan & veggie) were very tasty. Also some of the nicest coffee I’ve had in a long time. This hotel is really exceptional, comfortable and stylish with great customer service. It’s clearly popular with walkers, there are some circular walks but it’s also on the Coast to Coast walk. Simon the manager and Georgia assistant manager were both very professional but friendly and helpful. Apparently the hotel is due a refurb shortly which I hope won’t change the wonderful atmosphere and service. We are already looking at a pre Xmas visit. …

Date of stay: October 2023

Value

Location

Service

Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Simon Wright, General Manager at The Burgoyne Hotel

Responded 16 Oct 2023

Thank you for taking the time to review your stay and for your lovely feedback. I will pass this on to the team. It was a pleasure looking after you and we look forward to seeing you again.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BrownAle wrote a review Sept 2023

Newcastle upon Tyne, United Kingdom139 contributions60 helpful votes

Hidden Gem

The Burgoyne is often missed as a bit expensive, but can be a haven of peace and quality. Morning, coffee either on the lawn or in the lounge is very relaxing and the view's across the dale are gorgeous. Lunch, they do a great sarni and drink for a tenner, again lovely service and location. Evening, early bird menu in the 'bar' or on the lawn is good value. But what we enjoy is finishing our evening off with their cheeseboard with wine in the comfy lounge. Fab!! Thanks to all the staff👍

Date of stay: September 2023Trip type: Travelled as a couple

Room Tip: Call in and ask, you may be pleasantly surprised!

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Simon Wright, General Manager at The Burgoyne Hotel

Responded 26 Sept 2023

Thank you for taking the time to pass on your feedback, glad you had a good time and we look forward to welcoming you back again soon.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bee wrote a review Sept 2023

2 contributions5 helpful votes

We will never stay or eat at this place again. We cannot recommend it.

We will never stay or eat in this place again. The food was average, expensive for what it was and mainly badly cooked (for example; slimy pork terrine starter, tasteless fish on fashionably squashed boiled potatoes, over torched and burnt meringue tart). The breakfasts were especially bad (my seven year old grandson can cook scrambled or poached eggs better, it was so poor that I had to get a filled roll from the local excellent baker shop afterwards). The room and bathroom were not ‘Luxury’ as described (the bathrobes had torn ties so could not be tied, the water controls dangerously out of reach when in the bath and only alright if you want to use the bath for a shower), a water ingress stain on the ceiling, no fresh milk for making tea. The customer service and management were poor. Read on if you want to hear about a few of the issues we had. But basically, we would not recommend this place for food or a stay. We are not excessively picky but our expectations were guided by the website information. We went on 3rd, 4th and 5th August, prime holiday time in England. Reeth was busy, the green was full of parked cars and many people sitting around tables outside the pubs and cafes. We were taken in by the bright images and hyperbole of the website, promising so much excellence. In fact, the place is in need of an upgrade in many areas and there is no reception so you need to go looking for staff. The website offers excellent food, cooked well by “classically trained chefs”, "No fuss or obscure provenance, just simple food done exceptionally well.” It was not. Frankly, we were glad to leave and will never return. Unfortunately we had booked dinner there as well as bed and breakfast otherwise we would have eaten dinner elsewhere. In spite of the buzz in Reeth, we were the only guests at the time of arrival and still our stay was badly managed! It was creepily empty all the time we were there. Due to recent serious brain surgery for me, we were in need of a short break with comfort and good food. We received neither. We have many happy memories of Reeth so thought it a good place for us to relax. The team even lied in advance about having a lighter weight duvet that I really needed, if they had been honest and said they did not have one I would have taken my own, it was that important to me. When I told them it was a heavy 13.5 TOG duvet on the bed, they said they did not have a lighter one and offered to fill the cover with sheets and blankets instead! This was a Luxury Room at Luxury prices. Here is one small example of the poor value food. After our starters not arriving at all (and we were the only people ordering at the time), we ate the main course that had arrived. Then, as we had not received the ordered starters my husband ordered a pudding (a tiny portion of Sticky Toffee Pudding) and I ordered the Large Cheese Board to finish the meal. For £14 the cheese board was insulting. There were four tiny, 3 mm thick, narrow slivers of cheese, a sliced tiny section of an apple, red grapes that had seen better days as several were shriveled and the stalks had several empty ends on the hard and dried up stalk, three walnuts and lastly, some crackers. The few crackers were stale and soft. There could not have been more than fifty pence worth of supermarket local cheese, even at retail prices. Shockingly poor value. You may wonder why we did not complain loudly at the time. Well, due to my health we could not face the added distress this would bring, we had already had a few strange and uncomfortable exchanges with the staff. We complained to the Manager when we got home and after two weeks had had no response at all, so I contacted the MD of Maison Parfaite, the new Yorkshire based owners. This prompted a cursory reply from the hotel Manager “Apologies for the late response. I just wanted to say thank you for your email earlier this month. I have passed it on to the whole team here and hopefully it will help us to improve our service going forward." No apology or explanations regarding my complaints, no acceptance at all, just flippant rhetoric. Some of them were indisputable and undeniable. Contact again with the MD proved very disappointing as she too took no responsibility for their failures, indeed, turned them round on us by saying that others liked their food or “Thank you for your feedback”. There is a culture of denial throughout the management. I will have no respect for any rebuttal to this review by management as they did not engage honestly with my complaints nor take responsibility for any of their demonstrable mistakes. You can judge a company by how they handle complaints. This company denies or ignores all, even undeniable on…

Date of stay: August 2023

Value

Location

Service

Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

2 Helpful votes

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theclarke5 wrote a review Aug 2023

Leeds, United Kingdom16 contributions7 helpful votes

Relaxed dining with top notch food

Had a gorgeous meal here from the early bird menu. Staff were excellent and very accommodating, lovely place. Relaxed atmosphere with superb food. Would recommend booking as very popular. Great location in the centre of Reeth with stunning views over Swaledale.

Date of stay: August 2023Trip type: Travelled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Simon Wright, General Manager at The Burgoyne Hotel

Responded 23 Aug 2023

Thank you for your feedback and really glad you enjoyed your visit. We will hopefully see you again soon.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tracy W wrote a review Aug 2023

1 contribution1 helpful vote

Beautiful location, lovely hotel and warm and welcoming staff.

I'll keep it short and sweet like my trip. My son and I took a last-minute trip, midweek, to a very beautiful and peaceful part of the world, Reeth. The hotel's location is perfect and the view from both mine and my son's immaculate and spacious rooms framed the scenery perfectly. The service and the food was excellent! Whilst there's a lot to love about this charming hotel, for me, the best thing about it is the team who work there. From the warm welcome and friendly chat to the first-class service. Especially Georgia, who couldn't do enough to make our stay feel special I will definitely return.

Date of stay: August 2023

Value

Location

Service

Trip type: Travelled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Simon Wright, General Manager at The Burgoyne Hotel

Responded 21 Aug 2023

Thank you for your feedback. I will make sure this is relayed to the team and especially Georgia and our head chef. We look forward to welcoming you both back in the future. Thanks again

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jamie f wrote a review Aug 2023

Cambridge, United Kingdom3 contributions9 helpful votes

Pleasant hotel, in need of some maintenance sadly food very expensive and not good at all.

The location is pleasant, the hotel is clean and staff polite (when you can find them). One of the two rooms (most expensive one) was spacious, well appointed and nicely decorated. The other rather crampt and quite basic. Signs of wear and tear present in many areas throught the hotel. However, the reason for the relatively low rating was the food. Expectations were high, but I'm afraid we were badly let down. The food was just unpleasant. The chef appears to have gone to the school of 'make it look nice, but ignore flavour' there was a lack of seasoning on all dishes and the fish (although well cooked) was absolutely overwhelmed with tarragon...to the point my tounge was going numb... The pork terrine starter was devoid of seasoning and was fatty and slimy. Only saving grace being minute quantity of wild garlic sauce. Cheese board (£14!) Was bland, apparently supermarket cheese and unremarkable biscuits. Breakfast managed to be unpleasant also...sausages were very sweet/strange and 'block' of super dense black pudding unpalatable. The truth is, even a so-so hotel can be saved by great food. The opposite however is not true. At almost £600 for one night (two twin rooms d,b&b) I would have to say, this was a very expensive and disappointing experience that I will not be repeating.…

Date of stay: August 2023

Value

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Trip type: Travelled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

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Response from Simon Wright, General Manager at The Burgoyne Hotel

Responded 21 Aug 2023

Thank you for taking the time to review your experience with us, and apologies that it didn't meet your expectations. We really appreciate your feedback, and it will be passed onto the rest of the team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie B wrote a review Jul 2023

1 contribution

A great find in a lovely village!

Had a fantastic overnight stay at the Burgoyne. The room (Fremington) was lovely and the evening meal was absolutely delicious as was the breakfast. Courtney was wonderful! She can certainly multi-task and does so with a huge smile and is so efficient and friendly. Reeth itself is a gorgeous hidden gem, what a beautiful village! The whole place had a lovely atmosphere and we will certainly return - soon hopefully!

Date of stay: July 2023

Value

Location

Service

Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Response from Simon Wright, General Manager at The Burgoyne Hotel

Responded 21 Aug 2023

Thank you for taking the time to review your stay and we are delighted that you enjoyed your visit. I will certainly pass your comments on to Courtney. Thank you again and hope to see you again.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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