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Hallmark Hotel Preston Leyland

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Hallmark Hotel Preston Leyland
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854 Reviews from our TripAdvisor Community

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Showing 848: English reviews
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Leyland
Reviewed yesterday NEW

Having three visiting family members staying at the hotel we decided to eat in the restaurant. The standard of food did not match up with the rest of the hotel ,dishes were wrongly named on the new menu which meant you ordered and then got something of a surprise when it arrived. It also was felt that the quality of...

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Thank Ron Findlay
Reviewed yesterday NEW

We had a Groupon voucher for 2 nights stay with breakfast and dinner on one night which proved to be excellent value for money. Having read a few negative comments on Trip advisor we were a little worried about what we would encounter on arrival but we were extremely happy with all aspects of this hotel. Our room was well...

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Thank Claire S
Ripon, United Kingdom
Reviewed 2 days ago NEWvia mobile

Ideal location for working in the Preston area. Good service, good price, excellent leisure facilities and relaxing meal in the bar. Room was comfortable with all the relevant facilities made available. Lovely soft towel and plenty of hot water for a soak in the bath! Staff very courteous and polite.

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Thank nrfood
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you very kindly for your review of your recent stay at our hotel. I am delighted that the team made such a good impression on you and that your stay was an enjoyable one. We look forward to welcoming you back to the hotel again in the near future for another memorable visit.

Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago

We stayed here for 2 nights on a groupon voucher which was fantastic value. Rooms were a nice size and clean. The leisure facilities were good too, and the breakfast in the lovely room was plentiful with lots of choice. Hotel was just off the motorway so easy accessible.

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Thank Thekellys73
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest I am delighted that you have taken the time to review your recent stay with us. I hope that we can welcome you back to the hotel in the near future for another great stay.

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for 2 nights on b&b with dinner on one night. Could not fault anything about our stay. The room was perfectly comfortable and spotlessly clean. The food we ordered in the hotel restaurant was lovely, all 3 courses! And the staff were all very friendly but professional too. My husband ysed the pool and steam room too....

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Thank Karen M
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest I am absolutely thrilled with your recent review of your stay with us. I am delighted that our team made such a fantastic impression on you and I very much look forward to welcoming you back to the hotel again in the near future.

Reviewed 1 week ago via mobile

hotel looks stunning as you pull up and walk through the doors. greeted with a smile and nothing too much trouble. was upgraded to the four poster as booked room not ready. (only 1/2hr) though upgrade sounded good as already booked a superior room. what a let down. hotter than the sauna with no available fans. dust and dirt on...

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Thank Donnamarie393
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest I am sorry to hear your feedback with regards to your recent stay with us. I am surprised at your comments about the hotels cleanliness as the general feedback is very positive. I take on board your comments with regards to the complications you encountered with your bedroom and I will contact you directly to discuss.

London
Reviewed 1 week ago

Needed a cheap room last minute just before Easter for a surprise night away. This place seemed cheap and nice enough, but when I went to their website I found an offer for Dinner, Bed & Breakfast for only £90! For that price I didn't expect too much, but we had a great time. Used the pool and spa facilities,...

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Thank cageybird
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you kindly for your review of your recent stay with us. I am delighted that the team made such a great impression on you and that you enjoyed thoroughly hotels amenities. I am also delighted to hear your feedback regarding the food that you enjoyed during your stay. We hope to welcome you back to the...

Reviewed 1 week ago

Two night stay Sat and Sun very pleasant indeed. Reception very helpful and cheerful whilst the rest of the staff were equally attentive and professional. Superb location as a base for exploring west Lancashire or as a stop over on M6.

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Thank George A
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you very kindly for your recent review of our hotel. I am delighted that the team made such a good impression on you and I would be delighted to welcome you back to the hotel again in the near future :-)

Manchester, United Kingdom
Reviewed 1 week ago

Stayed at the Hallmark Hotel in Leland for 2 nights over the Easter weekend . This hotel obviously doesn't believe in first impressions. I went to check in on the first day and the young lady on reception was obviously not very happy in her job. Not greeted by a smile more like a frown. She did not even greet...

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Thank mulhallh
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest I am genuinely very disappointed to read your review of your stay with us over this Easter bank holiday weekend. I am also quite surprised as we have had other feedback which contrasts yours from the same weekend, which disappoints me that we have not been able to apply the consistency that we strive. Please do contact...

Scotland, United Kingdom
Reviewed 1 week ago

We chose this for an overnight stopover due to its location right next to the M6. Don't think we would chose to stay in it for any longer though. It feels a bit tired and dated, and could certainly do with at least some redecoration. Our room smelled a bit musty/stale smoke, but was clean and comfortable. (No aircon though)....

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Thank glentyan
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you for your comments regarding your recent stay at our hotel. I am sorry that you were slightly disappointed with your stay. I appreciate your comments regarding the hotel being a little tired. We do have plans to invest this year in our bedroom stock and hope that you can see the benefit of this on...

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Preston Leyland staff and other travellers.
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Questions? Get answers from Hallmark Hotel Preston Leyland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 140 which was downstairs. It may be a little dark for some people due to trees by the window - but it was quiet and private.”
B5696TEclaires, 26 Apr 2017 | Read review
“Some rooms are a long walk from the reception, restaurant & bar.”
Clubbyman123, 12 Apr 2017 | Read review
“Ring in advance to check that they still have your room booked !”
FootiefanPlymouth, 11 Apr 2017 | Read review
“Don't accept any room on the semi-basement floor below reception. They are terrible.”
Opera-loverOxford, 9 Apr 2017 | Read review
“No lift unfortunately so would not recommend for disabled”
sheila530, 3 Apr 2017 | Read review
5 of 5