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Cross Keys By Good Night Inns

Traveller (29)
Room & Suite (8)
Dining (1)
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Middlesbrough Road, Guisborough TS14 6RW England See on map
Free Wifi
Free Parking
Non-Smoking Hotel
Family Rooms
Wheelchair access
3 Star accommodation
30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
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All reviewsdual carriagewaybusy roadthe pubmain roadfor sunday lunchfamily roomplenty of hot waterthe north yorkshire moorseasy accessroom was clean and comfortablefriendly hotelgood nights sleepfamily weddingroseberry toppingfriendly welcomebooked a tablereception staff
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1 - 5 of 279 reviews
Reviewed 1 week ago via mobile

I stayed here over night whilst working in the area. The staff were very friendly and showed me to my room. The room itself is very spacious, had a small t.v., kettle, tea, coffee making facilities. The bed was massive in the room, a little...More

Thank Karl P
Response from AnthonyR3426, General Manager at Cross Keys By Good Night InnsResponded 1 week ago

Karl we are so pleased you enjoyed your time with us and you thought our staff were friendly. Thanks for the review and we hope we see you again soon.

Reviewed 2 weeks ago via mobile

Very disappointed with this hotel. Where do i start carpet was minging in room mirror was dirty mould in bath sink unit all scratched thick dust on headboard. No phone signal free wifi waste of time and outside sounded like Santa Pod raceway. Restaurant was...More

Thank Keith B
Response from Anthony R, General Manager at Cross Keys By Good Night InnsResponded 2 weeks ago

Thank you Keith for taking the time to write this review and please accept my apologies for not meeting your expectations. We are aware of the issues within the hotel and are working on ways to improve. The service team are new to us and...More

Reviewed 3 weeks ago via mobile

Our third stay here, it’s very convenient for when we visit family in the area. It’s an ideal place to stay for a night or two. We have found the rooms to be very clean and the beds very comfortable. The decor is a little...More

Thank Jan B
Response from Anthony R, Manager at Cross Keys By Good Night InnsResponded 2 weeks ago

Jan Glad you enjoyed yet another visit with us. We totally agree that the place is looking dated but be assured we are on the case. We just need the powers above to see what you see so we can improve on what we have....More

Reviewed 4 weeks ago

At $93.48 for a double room with breakfast we were disappointed. The ensuite was dirty, the toilet seat didn't fit the toilet correctly, the bath fittings were rusty and the ceiling was mouldy. Our breakfast was also a huge disappointment as it was barely warm...More

Thank Suzy B
Response from Anthony R, General Manager at Cross Keys By Good Night InnsResponded 4 weeks ago

Thank you Suzy for telling us about your recent stay with us and please accept my apologies for not meeting your expectations. We are aware of a few maintenance issues within the hotel and are working with our company to get them resolved ASAP. I...More

Reviewed 5 weeks ago via mobile

Room was very tired in need of a wee bit of TLC eg painting as walls were very dirty,food average,not very welcoming, average food,cleanliness needs addressed in the bathroom behind taps black mould, water pressure in shower was no more than a trickle.some staff were...More

Thank sethmcguire
Response from Anthony R, General Manager at Cross Keys By Good Night InnsResponded 4 weeks ago

Thank you for taking the time to leave us some feedback about your recent visit and the hotel. We know there are a few issues within the hotel making it look tired and agree it needs a bit of TLC. We pass on all comments...More

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Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Wheelchair access
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$66 - US$110 (Based on Average Rates for a Standard Room)
Also Known As
Premier Inn Middlesborough South (Guisborough) Hotel Guisborough
Cross Keys By Good Night Inns Guisborough, North Yorkshire
United Kingdom > England > Yorkshire > North Yorkshire > Guisborough
Traveller (29)
Room & Suite (8)
Dining (1)
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Questions & Answers
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Room Tips
"ask for a room at the back"
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"Try to get a room facing the car park as the front ones are very close to the busy road."
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"Upper floor facing the back of the property likely to be quietest"
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"Ask for a room away from the main road."
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