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Arden Hotel & Leisure Club

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Arden Hotel & Leisure Club
Arden Hotel & Leisure Club
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1,212 Reviews from our TripAdvisor Community

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Showing 1,197: English reviews
Plymouth, United Kingdom
Reviewed today NEW

I got a good deal on Expedia but this was probably why I was given a room with an old mattress (I noticed they are updating them) which was next to a corridor door.Every time somebody went through it the noise woke me up.Staff were bland-neither unhelpful or friendly-just there.Location was good though and parking plentiful.Food was a big plus...

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Helpful?
Thank Alan C
Reviewed yesterday NEWvia mobile

We arrived late in the day at 10:30. The car park was full and we had to park outside a bay. Hotel is clean and nice enough, quite old fashioned decor in room. Our room was spacious, but above or near a party happening somewhere in the building as we could hear the disco in the background until late. On...

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Thank Melissa R
Reviewed 3 days ago NEWvia mobile

The stay I'm the hotel was fine, basic room but when it's for the airport the next day you don't need much. Our problems arrived when we came to collect our car to a flat tire, we went to reception to get the number of someone to call as our phones had died. The young girl on reception just said...

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Thank Sarah C
Bristol, United Kingdom
Reviewed 5 days ago NEWvia mobile

As an airport hotel it's a bit better than usual fare. But still forgettable. Room was a double but small and failed to give bath as requested at booking. A shower does not do it for me. Friendly staff. Big and sprawling with minimum signage. So why four stars? Because the food was pretty good if a tad expensive. So...

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Thank andypusey
London, United Kingdom
Reviewed 6 days ago NEW

Booked this as we were gong to an event nearby. It's about a ten minute walk from the station, altho a signpost or two wouls be useful. Staff very friendly and helpful. Hotel communal areas clean and btight, grounds tidy and litter free, Twin room a perfect size. While hot water is great, ours was far too hot. Grannies and...

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Thank Editress61
West Yorkshire
Reviewed 6 days ago NEW

We stayed at this hotel as we were at the Good Food Show at the NEC so walking distance from the hotel. Our room was lovely and comfortable, definitely clean if a little dated. We ate at the hotel on Saturday night - just a bar meal. the staff were so busy we had quite a wait but that didn't...

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Thank Spidertravel79
Wormit, United Kingdom
Reviewed 1 week ago NEW

I chose this hotel because it was within walking distance of the NEC. (The walk takes 10-20 mins, and is quite hard to find the way back in the dark, but it saves the hassle of parking at NEC, and saves £12 parking charge!) The hotel is nice, rooms clean and spacious, with nice complimentary toiletries, good tea, coffee, etc...

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Thank JacquiandJohn
Leicestershire, United Kingdom
Reviewed 1 week ago via mobile

Stopped over on a Saturday night for a visit to NEC. Excellent access with a short ten minute walk. Perfect in fact for station, airport, Genting Arena or indeed the NEC. A lovely hotel, busy and bustling but to no detriment to the weekend. Good Gluten Free restaurant menu and delicious breakfast choices. All the staff either those I spoke...

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Thank GrannyfrannyGF
Salisbury, United Kingdom
Reviewed 1 week ago via mobile

Have stayed here on a number of occasions due to its great location. Easy to find from the M42 exit 6, and 10 minutes walk to the NEC and the transport links at Birmingham International station. Rooms are clean and tidy although this time I felt our room was a little dark and the fixtures and fittings dated, especially the...

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Thank Senormarron
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Senormarron, Thank you for your review, and I am really pleased to see you enjoyed your stay with us. I look forward to welcoming you back to us again in the near future for your next stay in the Birmingham area. Kind regards, Michael Simpson

Reviewed 1 week ago via mobile

Stayed at the hotel for two nights whilst attending Motorcycle Live at NEC. Ideal location - walking across saved on parking costs and queues! Very helpful and polite staff and excellent value for money. Restaurant and bar meals excellent and plentiful. Room was comfortable and clean. No complaints at all - will certainly use this hotel again

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Helpful?
Thank RMFisher
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear RMFisher, I appreciate you taking the opportunity to review us, and I am really pleased to see you had a great stay with us. I look forward to welcoming you back to us again in the near future for your next event at Birmingham NEC. Kind regards, Michael Simpson

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Arden Hotel & Leisure Club is ideally located adjacent to Birmingham Airport and NEC, just a 15 minute walk to the Genting Arena and Resorts World Birmingham. Our 3* AA rated hotel boasts 216 Bedrooms, 12 Meeting & Event Rooms, and a full health club with indoor pool onsite. ... more   less 

Additional Information about Arden Hotel & Leisure Club

Address: 8 Coventry Road, Bickenhill, Solihull B92 0EH, England
Region: United Kingdom > England > West Midlands > Solihull > Bickenhill
Price Range: £36 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arden Hotel & Leisure Club 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Arden Hotel And Leisure
Arden Hotel & Leisure Club Bickenhill, Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Arden Hotel & Leisure Club staff and other travellers.
17 questions
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Questions? Get answers from Arden Hotel & Leisure Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one with a new mattress and away from a connecting door....”
 of 5 bubbles 183AlanC, 5 Dec 2016 | Read review
“Room was okay, away from the elevator and down a couple of corridors.”
 of 5 bubbles StephenD819, 14 Nov 2016 | Read review
“rooms are generally good”
 of 5 bubbles 658cliveh, 9 Nov 2016 | Read review
“ask for a room on an upper floor”
 of 5 bubbles W890FIstephenw, 25 Oct 2016 | Read review
“Avoid rooms over entrance as people returning back late from the NEC can be noisy”
 of 5 bubbles JeffB346, 24 Oct 2016 | Read review
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