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Arden Hotel & Leisure Club

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Arden Hotel & Leisure Club
Arden Hotel & Leisure Club
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1,261 Reviews from our TripAdvisor Community

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Showing 1,245: English reviews
Birmingham
Reviewed 2 days ago NEW

Hotel is very very tired and the rooms really not up to standard, leak in the bathroom not rectified for the whole stay, certainly wouldn't recommend or use again. Only positive was the food was generally very good and the price was reasonable.

Review collected in partnership with Galahotels.com
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Helpful?
Thank DL2017MTK
Sandy, United Kingdom
Reviewed 2 days ago NEWvia mobile

The good parts : lovely reception staff (daytime), evening not so much. Room was much bigger than I expected (stayed in the Bollinger room) and it's extremely convenient for the NEC, and very comfortable and not as noisy as I remembered from a previous trip. Bad parts: Shower was pretty weak, breakfast was expensive for what it was, although I...

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Helpful?
Thank Jamie C
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Jamie C, Thank you for taking the time to review us, and I appreciate your honest feedback on your stay with us. I will take your comments on board and feedback to my management team and review the shower in the room we allocated you. I hope to welcome you back to us again in the near future for...

Gloucestershire, United Kingdom
Reviewed 2 days ago NEWvia mobile

Booked a one night stay as we were off to a car show at the NEC the following day - and I was looking forward to an evening in the spa to relax. Easy enough to find and check in was smooth and the staff very friendly. Room clean and comfortable but very dated and in need of a redecoration....

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Helpful?
Thank Sassy2409
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Sassy2409, Thank you for taking an opportunity to review us following your stay at Arden Hotel & Leisure Club. I appreciate your comments with regards to the décor in the hotel, as you may have seen in previous review notes, we have been working on developing the product and a pro-active repairs and maintenance programme to the bedroom décor...

Southampton, United Kingdom
Reviewed 4 days ago NEW

Stayed here for a night in Dec 16, as we were seeing the Red Hot Chili Peppers at the Genting Arena. Yes, the place does feel a bit dated but it was clean and welcoming and ideally placed for the Genting Arena. About 15 mins walk away from there and the train station. Free parking too. Our room was clean,...

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Helpful?
1Thank clairey16
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear clairey16, Thank you for taking an opportunity to review us, and its great to see you had a great stay with us at the Arden Hotel & Leisure Club. I look forward to welcoming you back to us again for your next stay in the area. Kind regards, Michael Simpson

wales
Reviewed 1 week ago NEWvia mobile

Stayed here to attend a gig in Genting arena and it's perfect location. You can walk it in ten mins. You can actually see the arena from the hotel. Plenty of parking and great bar and food. Would deffo stay again

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Helpful?
Thank rhiWales
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear rhiWales, Thank you for taking the opportunity to review us. Its great to hear that you had a good stay with us, and I look forward to welcoming you back to us again in the near future. Kind regards, Michael Simpson

Bristol, United Kingdom
Reviewed 1 week ago NEW

We booked this hotel with parking for the airport. The location is good for the airport, it is walkable but we took taxis due to luggage. The staff were friendly. The decor is tired but the hotel was clean and it was easy to park. We ate in the bar and the food was good.

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Helpful?
Thank KazH-2013
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear KazH-2013, Thank you for taking the time to review us following your stay at Arden Hotel & Leisure Club. I am pleased to see you were happy with your stay with us, and have taken on board your comments with regards to the décor at the hotel (as you may have read in previous reviews, it is an area...

Worcester, United Kingdom
Reviewed 1 week ago

I wanted somewhere to stay after going to the Sports Personality of the Year at the Genting Arena. I found this hotel at a good price, it said only 10 minutes walk to the NEC. Of all the hotels on the site, this was the furthest away, the walk took over 15 minutes and it was difficult to find the...

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Helpful?
Thank Pammypolly
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Pammypolly, Thank you for taking the time to review us following on from your stay with us at the Arden Hotel. Our apologies for the issues with the hairdryer in your room, unfortunately all our hairdryers are wired in, so it isn't easy for us to move them from room to room. We usually have a few spare ones...

Reviewed 2 weeks ago via mobile

Attended the new year gala event hotel was nice great event hosted , food was great entertainment was good , rooms okay shower cubicle needed a bit of diy . Overall would recommend and the gym pool was great as well . Breakfast was superb

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Helpful?
Thank Scholesy2000
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Scholesy2000, Happy New Year! - I am pleased to see you joined us to welcome in 2017 for our New Years Eve Gala Dinner & New Years Day Brunch at the Arden Hotel. I hope to see you again next year for our New Years event, we are aiming to have the details available and tickets on sale for...

Leicestershire, United Kingdom
Reviewed 2 weeks ago

This was my second visit to the hotel and I returned because I enjoyed my stay in 2013. I stayed here for New Year's Eve with my partner and our 4 children. When we booked in the receptionist seemed quite friendly and the rooms were fine - we had 3 rooms between us and the breakfast was lovely. It overlooked...

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Helpful?
2Thank Dr0wl
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Dr0wl, I was very sorry to learn of your experience with us and I apologise for the issues you have experienced. You are correct Resorts World is deceptively close (2 minute drive, and adjacent to the hotel) however due to the railway line between us and the venue it is a 20 minute walk from the hotel, and my...

Bracknell, United Kingdom
Reviewed 2 weeks ago

We had an event at the NEC so The Arden Hotel was an ideal location for a comfortable place to stay. Unfortunately due to the rail way and road structure you cannot walk across to the NEC despite it being in sight, but a taxi is very cheap and the hotel can arrange this for you. The rooms were a...

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Helpful?
1Thank Roxanne W
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Roxanne W, Thank you for your lovely review of your stay with us. I am pleased to see that overall you had a great experience with us, and I look forward to welcoming you back to us for your next event at Birmingham NEC. Kind regards, Michael Simpson

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Arden Hotel & Leisure Club is ideally located adjacent to Birmingham Airport and NEC, just a 15 minute walk to the Genting Arena and Resorts World Birmingham. Our 3* AA rated hotel boasts 216 Bedrooms, 12 Meeting & Event Rooms, and a full health club with indoor pool onsite. ... more   less 

Additional Information about Arden Hotel & Leisure Club

Address: 8 Coventry Road, Bickenhill, Solihull B92 0EH, England
Region: United Kingdom > England > West Midlands > Solihull > Bickenhill
Price Range: £42 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arden Hotel & Leisure Club 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Arden Hotel And Leisure
Arden Hotel & Leisure Club Bickenhill, Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Arden Hotel & Leisure Club staff and other travellers.
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Questions? Get answers from Arden Hotel & Leisure Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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