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Hotel Ciudad de Burgos

Carretera de Madrid Irun | Kilometre 249, 09199 Rubena, Spain
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Free breakfast with your stay
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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  • Mina Esperanza -Tour
    2.6 mi
  • 3 star hotel
  • Free Wifi
Reviewed 2 weeks ago
Good an interesting hotel.
Friendly staff, good clean rooms - it's amazing how much you can... more
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186 Reviews from our TripAdvisor Community

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Showing 63: English reviews
France
Reviewed 2 weeks ago

Friendly staff, good clean rooms - it's amazing how much you can fit in a bathroom 6ft x 6ft) if a little on the small side. Wifi in rooms - no tea and coffee. Plenty of parking and easy to find just off the motorway,

Review collected in partnership with this hotel
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Helpful?
Thank mo L
Jorge P, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

Fumel, France
Reviewed 3 weeks ago

Lovely hotel with a unique character. Our room this time was small but very adequate .Long desk with TWO chairs. Comfortable beds and pillows. Lots of hot water and a powerful shower. Good parking (extra secure parking available underground at an extra cost) in front of hotel. Location is great too - just off the motorway. If I had a...

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Helpful?
Thank Maureenta
Jorge P, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

Kingston-upon-Hull, United Kingdom
Reviewed 3 weeks ago

Stayed on route to Portugal. Great location just off the motorway. Room was clean comfy and quiet, just what we needed after a long drive. Restaurant and bar both great, set menus for €22 or 18 3 courses, wine & water. Will stay again. Would be good for seeing the area too as vert central.

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Helpful?
Thank Jan A
Jorge P, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

Ramstein-Miesenbach, Germany
Reviewed 14 December 2016

As soon as we walked into the lobby there was a foul smell of body odor and seafood. The man at the reception desk was very helpful though. The hotel is right next to the highway and our room was very noisy. You can hear doors slamming and the room was very hot since they dont have air conditioning during...

Review collected in partnership with this hotel
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Thank KritosXIII
Jorge P, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Algarve, Portugal
Reviewed 20 November 2016

Perfect place to stop en route from Portugal to the UK with friend and 2 four legged friends. Warm welcome from reception staff. Comfortable bedroom with plenty of room. Warm and cosy. Hotel dinner was delicious - baby lamb and roasted vegetables - and the waiter was excellent, providing service when needed. Rueda white wine served in large glasses -...

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1Thank catoneill
Jorge P, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. Best Regards,

Bridlington, United Kingdom
Reviewed 12 November 2016

stayed here for 2nd time, good location for a stop over on our route from/to ferry terminals. Pet friendly and plenty of areas outside to walk your dog. Rooms are adequate and spacy and good value for money. A bit noisy that night as the hotel seemed to be fully booked with coach parties and contractors. Breakfast is ok as...

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Helpful?
Thank Ludwig S
Jorge P, Community Manager at Hotel Ciudad de Burgos, responded to this review

Hellos, Ludwig. Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. Best Regards,

Essex
Reviewed 8 October 2016

Whilst you can see the hotel clearly from the motorway, if you're not sure what you're looking for (we were looking for 'Sercotel' so didn't realise the one from the motorway was our hotel) and Carretera de Madrid Irun is a very long road so SatNav is not much help... it can be difficult. Needless to say we wasted about...

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Thank SalsaChickNik
Jefe-de-Recepcion, Community Manager at Hotel Ciudad de Burgos, responded to this review

Hello. Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. If possible, we would really appreciate if you could tell us on what room you slept so as to check the mattress issue. I'm sure that on your next...

Saumur, France
Reviewed 15 September 2016

Just off the Spanish motorway, this was a bustling hotel, used by the locals, coach parties and other travellers.Our room was good, and the staff were very friendly and happy. The dining room coped with large numbers very well, by using a buffet approach - help yourself to as much as you want from a wide variety of dinner items....

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Thank aj1354
Jefe-de-Recepcion, Director de Relaciones con Clientes at Hotel Ciudad de Burgos, responded to this review

Hello. Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. Best Regards. Jorge

malaga
Reviewed 2 September 2016 via mobile

An excellent stop point travelling from Gibraltar to Tours.Easy to book and dog friendly (large german shepherd) Staff very friendly and the rooms are value for money. Large safe car park. We didnt use the restaurant because of the dog but were made welcome on the outside terrace( not covered so if raining a problem ) When checking out we...

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Helpful?
Thank carfreack
Jefe-de-Recepcion, Director Comercial at Hotel Ciudad de Burgos, responded to this review

Hello! Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. Jorge. Community Manager.

Wigan, United Kingdom
Reviewed 27 August 2016

We have been stopping here for over 10 years now on every trip we take between UK and Malaga. Found by chance all those years ago because it was pet friendly and we would never stay anywhere else. Really easy to find as it is directly off the motorway, with huge car park so no issues parking. Very friendly staff,...

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Helpful?
Thank CaroleBurrows
Jefe-de-Recepcion, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Hello, Carole. Many thanks for your feedback and opinions, and most specially for mentioning the staff as one of the key points of the hotel. We are glad to know that you enjoy your stay with us time after time. It means that we are getting one of our targets, "making you feel like at home". See you again whenever...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Sercotel Ciudad de Burgos Hotel is a very comfortable 3-star hotel located in Rubena, only 10 minutes from the centre of Burgos. It is located in an area crossed by the Camino de Santiago and next to the renowned Atapuerca archaeological site. The Sercotel Ciudad de Burgos Hotel has 126 fully equipped rooms and free WiFi Internet throughout its facilities. It also has 6 function rooms with seating for 300 people and equipped with lighting and audiovisual equipment, to guarantee the success of your business meetings. ... more   less 

Additional Information about Hotel Ciudad de Burgos

Address: Carretera de Madrid Irun | Kilometre 249, 09199 Rubena, Spain
Region: Spain > Castile and Leon > Province of Burgos > Rubena
Price Range: £43 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ciudad de Burgos 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel Ciudad De Burgos Province Of Burgos, Spain
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ciudad de Burgos staff and other travellers.
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Questions? Get answers from Hotel Ciudad de Burgos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed in this hotel several times and all rooms are quiet and well equipped, although a fridge would be a bonus.”
 of 5 bubbles baharry1, 29 Jul 2016 | Read review
“just off motorway”
 of 5 bubbles Glenn-Nash, 3 Jan 2016 | Read review
“The hotel looks nothing from the outside but the interior is quality. Rooms I believe are all very much the same”
 of 5 bubbles Paulgaps, 1 Jan 2016 | Read review
“all rooms are quiet. double glazed and the hotel is remote from civilisation but near the motorway”
 of 5 bubbles Christopher067, 21 Oct 2015 | Read review
“Higher floors are quieter”
 of 5 bubbles frigilianafreddy666, 17 Jun 2015 | Read review
5 of 5