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Hotel Ciudad de Burgos

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176 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Algarve, Portugal
Reviewed 3 weeks ago

Perfect place to stop en route from Portugal to the UK with friend and 2 four legged friends. Warm welcome from reception staff. Comfortable bedroom with plenty of room. Warm and cosy. Hotel dinner was delicious - baby lamb and roasted vegetables - and the waiter was excellent, providing service when needed. Rueda white wine served in large glasses -...

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Helpful?
1Thank catoneill
Jorge P, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. Best Regards,

Bridlington, United Kingdom
Reviewed 4 weeks ago

stayed here for 2nd time, good location for a stop over on our route from/to ferry terminals. Pet friendly and plenty of areas outside to walk your dog. Rooms are adequate and spacy and good value for money. A bit noisy that night as the hotel seemed to be fully booked with coach parties and contractors. Breakfast is ok as...

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Helpful?
Thank Ludwig S
Jorge P, Community Manager at Hotel Ciudad de Burgos, responded to this review

Hellos, Ludwig. Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. Best Regards,

Essex
Reviewed 8 October 2016

Whilst you can see the hotel clearly from the motorway, if you're not sure what you're looking for (we were looking for 'Sercotel' so didn't realise the one from the motorway was our hotel) and Carretera de Madrid Irun is a very long road so SatNav is not much help... it can be difficult. Needless to say we wasted about...

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Helpful?
Thank SalsaChickNik
Jefe-de-Recepcion, Community Manager at Hotel Ciudad de Burgos, responded to this review

Hello. Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. If possible, we would really appreciate if you could tell us on what room you slept so as to check the mattress issue. I'm sure that on your next...

Saumur, France
Reviewed 15 September 2016

Just off the Spanish motorway, this was a bustling hotel, used by the locals, coach parties and other travellers.Our room was good, and the staff were very friendly and happy. The dining room coped with large numbers very well, by using a buffet approach - help yourself to as much as you want from a wide variety of dinner items....

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Helpful?
Thank aj1354
Jefe-de-Recepcion, Director de Relaciones con Clientes at Hotel Ciudad de Burgos, responded to this review

Hello. Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. Best Regards. Jorge

malaga
Reviewed 2 September 2016 via mobile

An excellent stop point travelling from Gibraltar to Tours.Easy to book and dog friendly (large german shepherd) Staff very friendly and the rooms are value for money. Large safe car park. We didnt use the restaurant because of the dog but were made welcome on the outside terrace( not covered so if raining a problem ) When checking out we...

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Helpful?
Thank carfreack
Jefe-de-Recepcion, Director Comercial at Hotel Ciudad de Burgos, responded to this review

Hello! Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your comments in order to improve our service. Jorge. Community Manager.

Wigan, United Kingdom
Reviewed 27 August 2016

We have been stopping here for over 10 years now on every trip we take between UK and Malaga. Found by chance all those years ago because it was pet friendly and we would never stay anywhere else. Really easy to find as it is directly off the motorway, with huge car park so no issues parking. Very friendly staff,...

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Helpful?
Thank CaroleBurrows
Jefe-de-Recepcion, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Hello, Carole. Many thanks for your feedback and opinions, and most specially for mentioning the staff as one of the key points of the hotel. We are glad to know that you enjoy your stay with us time after time. It means that we are getting one of our targets, "making you feel like at home". See you again whenever...

Worcester, United Kingdom
Reviewed 29 July 2016

Friendly and helpful staff. Good restaurant, secure parking and pets are allowed. Large gardens. Room was comfortable and quiet. Good location, situated on the motorway to Madrid. Good restaurant, secure parking and pets are allowed.

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Helpful?
Thank baharry1
Jefe-de-Recepcion, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Many thanks for staying in our hotel and also for your feedback. We are glad to know that you enjoyed your stay. Many thanks also for mentioning the staff of the hotel. I'm sure they'll be pleased to know it. We hope that on your next stay everything will be even better. Best regards.

Dereham, United Kingdom
Reviewed 21 March 2016

We stayed here on our way to and from southern Spain. It is ideally situated with just seven and a half hour drive to Andalucía. We chose it because it is dog friendly (not that easy to find in Spain), has secure underground car parking and good reviews. We were not disappointed with our choice as it met all our...

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Helpful?
2Thank Hilary H
Jefe-de-Recepcion, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Hello, Hilary. Many thanks for your review, but most of all, thank you for your time! We are glad to know that you enjoyed your stay at our hotel and expect to see you back again whenever you may need a hotel room in this area. Best Regards.

Reviewed 16 February 2016 via mobile

This was the second stop over on my route from Calais to Malaga. On first sight you would easily dismiss it, that would be a mistake as the welcome,service & hospitality I received was superb. The room was spotless and the food in both the cafe & restaurant was top notch. At this time of year the surrounding area was...

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Thank Gary C
Puerto de la Duquesa, Spain
Reviewed 16 January 2016

Driving from the Santander Ferry Port to Casares, if the ferry arrives in the afternoon I always stop at this excellent Hotel just off the Autovia de Madrid. Dependent on weather in winter it is two and a half to three hour drive from the Port. The Hotel can be seen on the right of the Autovia and is hard...

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Helpful?
Thank Graham D
Jefe-de-Recepcion, Director de Recepción at Hotel Ciudad de Burgos, responded to this review

Hello, Graham. Many thanks for taking the time of sharing your experience abour our hotel. It's great to know that you enjoy your stays so that you come back again and again. We must be doing our job right, then. And we will continue doing it. See you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Sercotel Ciudad de Burgos Hotel is a very comfortable 3-star hotel located in Rubena, only 10 minutes from the centre of Burgos. It is located in an area crossed by the Camino de Santiago and next to the renowned Atapuerca archaeological site. The Sercotel Ciudad de Burgos Hotel has 126 fully equipped rooms and free WiFi Internet throughout its facilities. It also has 6 function rooms with seating for 300 people and equipped with lighting and audiovisual equipment, to guarantee the success of your business meetings. ... more   less 

Additional Information about Hotel Ciudad de Burgos

Address: Carretera de Madrid Irun | Kilometre 249, 09199 Rubena, Spain
Region: Spain > Castile and Leon > Province of Burgos > Rubena
Price Range: £38 - £51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ciudad de Burgos 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel Ciudad De Burgos Province Of Burgos, Spain
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ciudad de Burgos staff and other travellers.
5 questions
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Questions? Get answers from Hotel Ciudad de Burgos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed in this hotel several times and all rooms are quiet and well equipped, although a fridge would be a bonus.”
 of 5 bubbles baharry1, 29 Jul 2016 | Read review
“just off motorway”
 of 5 bubbles Glenn-Nash, 3 Jan 2016 | Read review
“The hotel looks nothing from the outside but the interior is quality. Rooms I believe are all very much the same”
 of 5 bubbles Paulgaps, 1 Jan 2016 | Read review
“all rooms are quiet. double glazed and the hotel is remote from civilisation but near the motorway”
 of 5 bubbles Christopher067, 21 Oct 2015 | Read review
“Higher floors are quieter”
 of 5 bubbles frigilianafreddy666, 17 Jun 2015 | Read review
5 of 5
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