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Diamond Cottage Resort & Spa

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Diamond Cottage Resort & Spa
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736 Reviews from our TripAdvisor Community

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Showing 315: English reviews
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Reviewed 15 April 2017 via mobile

We stayed for 5 nights and wished it was just one. The staff were lovely but rooms in desperate need of attention. Could feel springs coming through mattress with very uncomfortable pillows. Bathroom could be better. Walls paper thin and had to put up with screaming child in next room every night. Breakfast not so good. It's a shame the...

1Thank MelMack
Diamond C, Manager at Diamond Cottage Resort & Spa, responded to this review

Dear Melmack Thank you very much for your kindly choose Diamond Cottage Resort for your holiday in Phuket. And Thank you for your kind comment which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. We look forward an opportunity to welcome you back again. With Best regards,

Stockholm, Sweden
Reviewed 9 April 2017 via mobile

Have been here 13 days now and can't find a single thing to complain about. Arrived at around 5:30 in the morning and stayed in the pool area until our room was ready around 1 pm. There was quite a lot of people arriving at that time and some were furious about not getting their rooms. Why can't people respect...

Thank youhanna55
Cologne, Germany
Reviewed 9 April 2017

Upon arrival we got informed that hotel is overbooked and we where rebooked to an other hotel. It turned out that the other hotel was in the middle of nowhere. We certainly protested and requested to talk to Management. Booth was ignored. Due to transport back to Diamond cottage we missed a pre booked and paid boat tour and overall...

2Thank atraveller220
Diamond C, Manager at Diamond Cottage Resort & Spa, responded to this review

Dear Atravelller220, First of all, we would like to apologize you for the delay reply. We are deeply sorry and please accept our apologies regarding we asked for moving you to stay at the other hotel which providing more expensive hotel and a better room type of access Pool for 1 night. And we picked up you back to Diamond...

Reviewed 1 April 2017 via mobile

The staff at this hotel are extremely rude. When we arrived late at night for check-in there was no greeting what so ever, just plain rude. The night time guy was called Mark I believe. Whatever you ask for at this hotel it is like you are begging them. They refused to give us fresh towels too. The hotel itself...

Thank Jimmy K
Reviewed 19 March 2017

Diamond Cottage is a very good hotel located 5-10 minutes’ walk from both Karon and Kata beaches. Our room was very spacious with a king sized bed and nice seating by the window. The room had a balcony, although it was a little small and didn't have any furniture on it. The hotel staff were very accommodating and I'm sure...

Thank cobbia
Diamond C, Manager at Diamond Cottage Resort & Spa, responded to this review

Dear Cobbia, Warmest Greetings from Diamond Cottage Resort and Spa Thank you very much for your recent stay with us and for having taken your valuable time to share your review on Trip Adviser. We are very happy to hear you have been satisfied with your vacation and our services provided. We all would be delighted to have the pleasure...

Northampton, United Kingdom
Reviewed 17 March 2017 via mobile

We stayed here as a big group of around 20 people for one night as a stopover as it was conveniently located a short drive away from Chalong Pier and also only 30 minutes from Rassada Pier. The hotel staff were helpful and we were checked in and out quickly with no trouble which was impressive given the size of...

Thank Michelle444
Diamond C, Manager at Diamond Cottage Resort & Spa, responded to this review

Dear Michelle444 Warmest Greetings from Diamond Cottage Resort and Spa. Thank you very much for your recent stay with us and for having taken your valuable time to share your experience on Trip Adviser. We are happy to hear you found our breakfast was good and our rooms were cleaned. Thank you again for your feedback. If your future holiday...

Morecambe, United Kingdom
Reviewed 4 March 2017

first let me explain if you speak english your going to struggle with communicating with all the members of staff or at least this is what we found. we arrived on the 18/2/17 at approx 9pm we were greeted at reception with a lovely cool fruit drink, we were checked in very quickly and to our delight were given a...

2Thank yashcroft
Diamond C, Manager at Diamond Cottage Resort & Spa, responded to this review

Dear Yashcroft, Thank you very much for your kindly choose Diamond Cottage Resort for your holiday in Phuket and kindly for the comment. We apologize and regret for did not contact you back at that time. Please be clarified that we have not ignored the problem. After we got the report information from department concern , we had a meeting...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 3 February 2017 via mobile

Stayed at Diamond Cottage Resort & Spar. Tips : take sterling and change here - better rate than UK - hire a scooter - 200 baht a day - eat at places I reviewed & you won't go wrong - great hotel - will review soon - check out the outdoor market here, on every night.

Thank A TripAdvisor Member
Solroed Strand, Denmark
Reviewed 27 January 2017

Nice medium range hotel, but not senior or handicap friendly due to many steps and levels. Area has many shops and restaurants. 15 minutes walk to the beach. All in all good for a week or two. Breakfast buffet is very good 3 different pools.

Thank willya1411
Reviewed 4 December 2016

Great location with a 5 to 10 minute walk to both Karon Beach and Kata Beach. Great pools even if the pool bar was supposedly closed for our stay. Great Hawaii-Pizza! The omelette for breakfast is also a must try for every visitor. Shout out especially to the always happy (and cute) russian woman in the staff who made each...

2Thank Robin G

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11/06/2017 12/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Highlights: Diamond Cottage Resort & Spa is the unique Thai style architecture contemporary look modern comfort on the hillside of Karon, a few minute stroll from the shores of Andaman Sea, just short walking to Kata beach and Karon beach. Diamond Cottage Resort is located in a convenience area and shopping center. The Resort has an ambiance of comfort and exotic beauty. Our well appointed rooms are complemented by a full range of facilities, two outdoor swimming pools and a child pool, two restaurants and bars, spa, sauna, fitness and wireless internet. Facilities: Diamond Cottage Resort & Spa features two outdoor pools and a child pool. Combining Thai Furnishings with modern comforts rooms and private balcony offering pool view. Some rooms enjoy direct pool access. Each room has satellite TV, mini bar, tea/coffee making facilities and a safety deposit box. Guests can visit the "Cottara spa" for a relaxing massage, beauty salon and sauna or exercise at the fitness centre. The hotel spa has several massages, scrubs, and treatments to choose from as well as many special packages. Thai and international favourites are served at the resort's dining outlets," Manow Restaurant" and "Maprow Restaurant" to cool off and relax after a long day, lounge by the pool, The "Bounty Bay" pool bar, "Coconut" Pool bar and "Cool Bar" all feature a great ambiance and serve unique cocktails and refreshments. Wifi internet is available in the room and resort area. For business function and meeting can be arranged at the "Diamond Conference room. We provide a full service business support, conference package and innovative coffee break with a comfortable seating capacity. The flexible seating with moveable tables and chairs, can be arranged either in classroom or boardroom, theatre, Buffet, U-Shape, Cocktail settings to suit clients' requirements.. ... more   less 

Additional Information about Diamond Cottage Resort & Spa

Address: 6 Karon Road, Karon Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon > Karon Beach
Price Range: £23 - £673 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Diamond Cottage Resort & Spa 3.5*
Number of rooms: 143
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Also Known As:
Diamond Cottage Resort And Spa
Diamond Cottage Hotel Karon
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Cottage Resort & Spa staff and other travellers.
14 questions
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Questions? Get answers from Diamond Cottage Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a ground floor room. You'll get exhausted by the humidity otherwise.”
robingA7429BW, 3 Dec 2016 | Read review
“Pool view. But any room is a good room.”
15allan, 6 Nov 2016 | Read review
“Ask for a room wiz access to main adult pool”
Reviewer6868, 14 Sep 2016 | Read review
“We had the Deluxe Rooms with Pool Access on the upper part of the hotel. Rooms were quiet.”
uweb214, 26 Aug 2016 | Read review
“Pool access room is amazing”
  • Amazing Swimming
641tonyw, 16 Jul 2016 | Read review
5 of 5
US$42* /night
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