Hotel Portobelo Guatape
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Hotel Portobelo Guatape

Calle 32 28 71 Calle 32, N. 28 - 29, Guatape 053847 Colombia
Suite Africa
Traveller (40)
Suite Classic
Room & Suite (22)
Dining (1)

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About

4.5
#5 of 9 hotels in Guatape
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Portobelo Mall Hotel is a modern space with different themes in each of their rooms, where you will find various details of harmony and serenity, according to the selected topic, which will allow you to live an unforgettable rest surrounded by a lush beauty.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Hot bath
Free breakfast
Restaurant
Non-smoking hotel
24-hour front desk
Room features
Housekeeping
Minibar
Refrigerator
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Business
Languages Spoken
Spanish

Location

Calle 32 28 71 Calle 32, N. 28 - 29, Guatape 053847 Colombia
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
Jose Marie Cordova Airport
18.7 mi
See all flights
Enrique Olaya Herrera Airport
29.1 mi
See all flights
66Reviews14Q+A7Room tips

Reviews
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Detailed Reviews
Grant Hemingway wrote a review Jul 2015
Pompano Beach, Florida
5.0 of 5 bubbles
I arrived in Guatape without having booked accommodation and was looking for a private room in a hostal. I walked by Portobelo and thought I would stop to see how much it was per night. I had a double room on the third floor with full water view for $35 per night, it was a Monday but still great value. The staff are very professional and Guatape makes you feel very relaxed and safe everywhere you go. Excellent all around!
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Date of stay: July 2015
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bigvol wrote a review Jul 2015
TN
4.0 of 5 bubbles
Professional staff. Noralba was very helpful. The room was warm at night. We were tired from traveling and went to bed early, but a guy on a horse kept trotting past our room with a lot of noise until 11 pm. In all fairness, it was Saturday night. Good hotel and good breakfast.
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Date of stay: July 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
921adriank wrote a review Dec 2017
Seattle
4.0 of 5 bubbles
I stayed here for one night when visiting Guatape in a room with hot tub and balcony. The room was not fancy but clean and specious. The staff was friendly. The view of the lake from the balcony was OK. The hotel has a great location. Lots of places within walking distance.
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Date of stay: November 2017
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jamiekilleen wrote a review Oct 2017
Drake Bay, Costa Rica
5.0 of 5 bubbles
We took a short trip from Medellin to Guatape for the night. Someone on the street recommended Portobelo. We were not disappointed. The facility was very clean, the staff friendly and helpful, and the location was perfect, with a great view of the lake from our balcony. We would definitely recommend.
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Date of stay: September 2017
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Portobelo G, Director de Relaciones con Clientes at Hotel Portobelo Guatape
Responded 26 Feb 2018
Thanks for your valuable comment to the hotel employees it is a pleasure to attend local, national and foreigners visitors. we hope to visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan T wrote a review Mar 2017
San Diego, California
4.0 of 5 bubbles
My wife & I and another couple stayed here for 3 nights in Superior class rooms with balconies. The rooms are spacious & each has a theme. You can see the various rooms online. The balconies look directly out to the water & the tourist boats for hire. Therein lies the reason for only giving the hotel 4 stars. Across the street from the hotel is someone with a loudspeaker selling boat rides most of the day. If you like to take an afternoon nap as I do, it is very aggravating, even with the patio door closed. At night there is some traffic & music noise but it's at tolerable levels; not enough to disturb my sleep. Rooms that don't face the street wouldn't have the noise.
The hotel is only a couple of blocks from the central park. The staff is very friendly & helpful. One staff member, Doña Nora, speaks passable English.
A complete breakfast is served on their 2nd floor patio & was quite good. The first floor of the building has a number good restaurants. I recommend this hotel as long as you are aware of the possible noise issue. We would stay here again.
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Date of stay: March 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
luisnewyorkcity wrote a review Apr 2016
New York City, New York
5.0 of 5 bubbles
Thank you TripAdvisor reviews for directing me to this Hotel.
-Landed in Medellin at 12:30 PM...
-by 2 PM we were allowed to complete check in...
-.by 3 PM had lunch at one of the many GREAT FOOD/Value places to eat on First floor...
-by 5 PM we already conquered El Penon (740 stairs :-) to the most amazing view ..
-by 5:30 the Hotel staff directed us towards a guided one hour boat tour in the lake...
-.by 7 PM we are resting ....refreshed in the room...enjoying the room...which had a nicely appointed African Theme...and the balcony with lake view...
-.by 8PM nice very short walk from Hotel to center of town...to will fall in love with the town ...
-....by 10 PM enjoying great food, music and service right there ...downstairs from the Hotel .... the best service ....what a great place to eat fresh fish out of the Guatape lake....
-by 8 am great breakfast....lake view included....what a great stay...how much charm, history, natural beauty....
In summary, This is the place to absorb and fall in love with Guatape in less than 24 hours......
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Date of stay: April 2016
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: lake view with balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotelportobelo, Director de Relaciones con Clientes at Hotel Portobelo Guatape
Responded 21 Apr 2016
Thanks for your great review of our hotel. We try to provide the best service to our guests to make your stay the best. We hope to see you again here enjoying the wonderful landscape that offer balconies of Hotel Portobelo, and our town is really lovely
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tikibartobe wrote a review Aug 2015
alexandria, virginia
4.0 of 5 bubbles
I will give you both negitive and positive aspects
Pro: Clean and well kept hotel. Noralba, very attentive and professional. Breakfast included. Gave us a place to park for the night for a fee. small frig in room. Close to all the action!
Con: Small room, other options availible. Ask for a large room. The website shows beautiful large rooms which I expected. Sits above a few restaurants and bars. Very noisy at night on weekends. Bed is double, not queen. wifi was very average

It met our needs for the night.
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Date of stay: August 2015
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: reqyest large room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bernie B wrote a review Jan 2016
Las Vegas, Nevada
3.0 of 5 bubbles
Best Hotel in Guatape, Any other Hotels worth talking about are outside the town and you'll find the distance to town will be a hassle. Nice clean rooms and spacious as well. Hotel was top notch and right in the heart of the action. The heart of the action can be a bad thing as the lake cruise announcer is giving his sales pitch from about noon to 6:00 pm every day and he seems as if he is in your room. Then at night the music blares until about 2:00am. We stayed for 3 nights and noise can become a bit much as the day starts at 5:30 am with the traffic and horn honking. Too bad about the noise as the hotel is very nice and in the right place. Would stay again but for only 1 night. Higher rooms may be better but I doubt it.
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Date of stay: January 2016
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Best rooms are facing the street, but they also are the noisiest, your call.....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gpwlaw wrote a review Nov 2013
Naples, Florida
5.0 of 5 bubbles
Arriving by bus we were planning on staying for 1 night,after searching and checking out other hotels we met someone named Mauricio who led us to this hotel. After seeing the rooms, we opted for the least expensive on the 2 nd floor and were pleasantly surprised when they put us in the Romano room with a beautiful view of the malacon. Large spacious balcony,queen bed. Very clean. Cristina and Noralba were the ladies at the front desk and they both were very helpful. Breakfast was included and was down the street from the hotel. Only negative was they could have used a small love seat in the room as it was very spacious and there was nowhere to sit except on the bed. We love Guatape and plan on going back to enjoy more of the beautiful countryside and friendly people. We ended up staying 2 nights and could have stayed a third
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Date of stay: November 2013
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Best view in town.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dario R wrote a review Jul 2013
Jackson Heights, New York
5.0 of 5 bubbles
I was staying with my relatives in Guatape , I booked a room in order to experience the new themed suites and choose The Oriental . The room was spacious with a wonderful king size bed , a very clean and modern bath room , plus a jacuzzi for two , every thing was sparkling clean and the decoration was with oriental touches as the name of the room suggested . The panoramic window looked to the board walk and the Waters of the Laguna the Guatape and opened to a nice balcony , breakfast was included and served in one of the adjacent restaurants , convenient located in the same building .
This a real nice addiction to the infrastructure of tourism of Guatape .
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Date of stay: November 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Book one of the rooms with view of the Board walk and the Laguna de Guatape .
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guatape, Colombia
Buen dia, en algunas habitaciones se pueden ubicar has ta 4 personas, generalmente gamilias , ubicamos camas auxiliares. El valor para 4 personas es de $355.000, si las personas adicionales son menores de 3 años no tienen ningun costo.
Guatape, Colombia
Buenas tardes, parqueadero gratis cerca del hotel no consigue, y el hotel tampoco cuenta con parqueadero solo tiene convenio con otro hotel que queda a tres cuadras.
Fredy P asked a question Sept 2017
Quisiera saber que costó tiene una habitacion
Guatape, Colombia
Hola, Tenemos 3 tipos de habitaciones, con sus repectivos precios: $210.000, $255.000, $355.000, noche para dos con desayunos, la pagina la encuentra en nuestras redes sociales para su mayor información.
Guatape, Colombia
Buen día, El valor de la habitacion con jacuzzi es de $353.000
Guatape, Colombia
Buenos días, la habitacion con jacuzzi tiene un valor de $353.000 noche para dos con desayunos.
Sudu N wrote a tip Feb 2024
Vista, California74 contributions27 helpful votes
3.0 of 5 bubbles
"Could be a bit noisy during the day. "
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luisnewyorkcity wrote a tip Apr 2016
New York City, New York9 contributions4 helpful votes
5.0 of 5 bubbles
"lake view with balcony"
Read full review
Bernie B wrote a tip Jan 2016
Las Vegas, Nevada140 contributions76 helpful votes
3.0 of 5 bubbles
"Best rooms are facing the street, but they also are the noisiest, your call....."
Read full review
tikibartobe wrote a tip Aug 2015
alexandria, virginia294 contributions96 helpful votes
4.0 of 5 bubbles
"reqyest large room"
Read full review
gpwlaw wrote a tip Nov 2013
Naples, Florida6 contributions1 helpful vote
5.0 of 5 bubbles
"Best view in town."
Read full review
Not the right property for you?
There are more places to choose from in the Guatape area.
PRICE RANGE
£19 - £57 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAntioquia DepartmentGuatape
NUMBER OF ROOMS
16
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL PORTOBELO GUATAPE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hotel Portobelo Guatape
Which popular attractions are close to Hotel Portobelo Guatape?
Nearby attractions include Laguna de Guatape (0.2 miles), Guatape Motos (0.2 miles), and Iglesia de Nuestra Señora del Carmen (0.1 miles).
What are some of the property amenities at Hotel Portobelo Guatape?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Portobelo Guatape?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Hotel Portobelo Guatape?
Conveniently located restaurants include El Bacchanal Bar & Grill, Don Oscar Parrilla Malecon, and Guatacrep'.
Is Hotel Portobelo Guatape located near the city centre?
Yes, it is 0.2 miles away from the centre of Guatape.
Does Hotel Portobelo Guatape have any great views?
Yes, guests often enjoy the lake view available here.
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