Hotel Pietrasanta
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Hotel Pietrasanta

Muy privado
Traveller (161)
Terraza en la habitación
Room & Suite (44)
Dining (7)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#4 of 20 small hotels in Guatape
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Entering by boat you will arrive at the peaceful natural reserve where the eco hotel Pietrasanta is located, our most attractive are 2 cabins floating on the lake with a espectacular view of the surroundings and 12 cottages near the forest overlooking the lake. The stay at the hotel includes three meals, transport by boat, beach, fishing, swimming in the lake, guided ecological walk and campfire. You can hire floating romantic dinners, ride on the floating deck, jetski, ski, relaxing massage, picnic and donut.
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Property amenities
Free internet
Free breakfast
Canoeing
Game room
Indoor play area for children
Kids' outdoor play equipment
Conference facilities
Banquet room
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Snack bar
Wine / champagne
Hiking
Darts
Fishing
Board games / puzzles
Full body massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Picnic area
Shared lounge / TV area
Sun umbrellas
Private check-in / check-out
Room features
Bottled water
Minibar
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Mid-range
Romantic
Languages Spoken
English, Spanish
125Reviews6Q+A4Room tips

Reviews
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Detailed Reviews
Monty Stoller wrote a review Dec 2021
Stäfa, Switzerland363 contributions167 helpful votes
5.0 of 5 bubbles
After having postponed our trip to Guatape twice due to Covid we finally spent our holidays in Hotel Pietrasanta in October. This place is like heaven - completely remote (accessible only by boat), quiet with pure air. Relax, read a book, go walking, enjoy the view, play one of the games, do canoeing or swimming or just have a nice conversation with your beloved ones. We booked two "cabanas bungalow" and one "cabana flotante". The latter is definitely a highlight and don't worry the small house only sways when a boat arrives (which is very seldom). Another highlight is the staff. Every person is so friendly and tries to fulfill every wish. A special thanks to the kitchen crew. Having two vegeterian in the family is not very common in Colombia and therefore not easy to cope with. Yet, every single dish was very tasteful and delicious! Thanks Claudia for these lovely days in Guatape! Highly recommeded!
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
emily h wrote a review Mar 2015
Seattle, Washington3 contributions5 helpful votes
5.0 of 5 bubbles
We stayed here just for one night - which is far too short. I wish we'd had at least 3 days to really take advantage of the location, to relax and explore the island some more. The property is set in an inlet by itself and you feel like you basically have the island to yourself. We stayed in a floating cabana, which was incredible. The staff were all very nice and helpful. We very much enjoyed the hike they took us on! The food was fantastic - very good Colombian food. We have raved about this to everyone since we've been home and will be back the next time we come to Colombia.
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Date of stay: February 2015
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurosauria L wrote a review Jun 2014
Lyon, France1 contribution4 helpful votes
5.0 of 5 bubbles
Will definitely go back!
Amazing spot in the middle of Guatapé laguna surrounded by wild and fantastic nature. Very intimate feeling since the room offer is low. Great for couples and friends. Very good food and great staff. I highly recommend it. The four of us loved it.
Amazing spot in the midle of Guatapé laguna.
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Date of stay: December 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sjaak wrote a review Mar 2021
Bogota, Colombia6 contributions1 helpful vote
2.0 of 5 bubbles
We were from 11-12 march 2021 in this beautiful landscape hotel. Its very quiet and the transport to and from the hotel was good organized . However the weather was not as it should be and aspected. and then its a other story. In the boat you get realy wet and cold when its raining. There are normaly a lot of activities to do and to see and you are paying for this ofcourse. But with less beautiful weather there is nothing to do else then waiting when you can go back to the harbour. We had so called ¨chalet ¨, on the website it is realy looking well but its not more then one room with a bed and a very litle shower with out warm/hot water. 0,8 x 1. mtr for shower,toilet and washing is very very litle. The path from where the boat comes to land is very steep and no good paved. Its for older people sometimes very difficlut without help to do this. The personal is very helpfull by the way. Overal in the rate value for money I will not recommadate this accomodation with no fantastic weather and otherwise with good weather its like a paradise but still the rate value for money is poor.
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Date of stay: March 2021
2.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Dont take a chalet, its very small, no judgement about other accomodation.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jaime C wrote a review Jun 2014
Lugano, Ticino, Switzerland3 contributions7 helpful votes
5.0 of 5 bubbles
This place is great. The staff is super friendly and good in what they do. The rooms are not luxurious, but they are more than OK to have a comfortable sleep. The landscape is simply amazing, nature all around. They take you to do hiking and swimming (you can also do these by yourself). I saw a couple of reviews criticizing the food... I really liked the food. Just be aware that they serve the same dish to everybody (I guess you can ask for something different, just try, they are super friendly). We spent 3 nights there. We were supposed to spend 1 night in one of the floating rooms. It moves when a motor boat arrives to the hotel. It is not a lot of movement, somebody could find it lulling, but I got dizzy :p. If there are free rooms, you can ask them to locate you in another room, which was what we did and what they helped us with nicely
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Date of stay: June 2014
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gregor M wrote a review Feb 2014
Zug, Switzerland376 contributions138 helpful votes
3.0 of 5 bubbles
I don't want to say that it isn't a nice place. the location is very beautiful but there is a long way to go to become what they tell they are. I slept very good and had a great view out of my cabaña (try to get number one!!). as well the ride there is very nice and I enjoyed it a lot. but on this point I have to mention two things. I came all the way from the noisy city of medellin to have a nice time in the nature and then they played music all day/night long. I went there to hear the sound of nature but couldn't... but what concerns me more was the food! because of that I left after one day and didn't stay two nights or more... the thing is they don't have a chef and don't make fresh food. the food is industrial made (well not everything obviously but the sauce and the soup....). this is a topic where they have to put a lot of effort in it to become a real place to stay. so in the end it's nice to visit it and you have to see for yourself BUT keep in mind you will not get served good food!

un abrazo
gregor
Read more
Date of stay: February 2014
2.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: choose the cabaña one if you can to have a great view directly in the forest!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jorge Prieto P, Gerente at Hotel Pietrasanta
Responded 24 Feb 2016
Hola Gregor Muchas gracias por sus bonitas palabras acerca de nuestro lugar. Entendemos su inconformidad sobre la música, lastimosamente uno de nuestros huéspedes hizo caso omiso de nuestra solicitud de control de volumen, pues nosotros no colocamos música por respeto al entorno natural. Con respecto a la comida entendemos que nuestra comida criolla no siempre sea atractiva para personas de otros lugares como es su caso (SUIZA), sin embargo ofrecemos como platos adicionales una exquisita carta con de comida internacional con carnes maduradas en corte grueso como son el Chateaubrian o el filet mignon o un rico salmon al vino horneado entre otros, que estoy seguro le hubieran encantado si los probara. Muchas gracias!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claralbridge wrote a review Dec 2016
Medellin, Colombia13 contributions18 helpful votes
3.0 of 5 bubbles
For this price we strongly believed the place was much much better. We stayed there for 3 days... the bungalow we stayed at was very tiny and only had one Electric outlet and was next to a noisy washing machine that we had to listen every day from sunrise till sunset. While we where there, our room was never cleaned up. Even though they kindly threw some rose petals in the floor for our arrival.
The 3 meals were included, were delicious but you can't choose, there's only one option.
We had a romantic dinner at the lake, everything was good but it was so windy so the candles turn of, so we couldn't see our plates and faces. It was completely dark.
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Date of stay: December 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jorge Prieto P, Gerente at Hotel Pietrasanta
Responded 15 Dec 2016
Every day we work with great effort to offer our best service and improve it, sometimes we make some mistakes which we recognize and your observations help us and contribute to correct these eventualities when presented so we are gratefull for your good will that allows us to grow in service and attention. The noise of the washing machine, thanks to your comment we detected that fault and proceeded immediately to correct it. The cleaning of the room is scheduled every day from 10 am to 11 am, we apologize for this omission that should not be re-submitted. The fancy dinners in the middle of the lake with torches and candles by their natural environment are exposed to climatic conditions or events like the wind that extinguishes your candles everything is part of those conditions, we feel sorrow that this event affected your dinner. We are pleased that the meals were delicious, we offer other options in our menu for an additional payment. Your comments are of great value to improve our service and attention. Todos los días trabajamos con gran empeño para ofrecer nuestro mejor servicio y mejorarlo, en ocasiones cometemos algunos errores los cuales reconocemos y sus observaciones nos ayudan y contribuyen para poder corregir estas eventualidad cuando se presentan por lo tanto agradecemos su buena voluntad que nos permite crecer en servicio y atención. El ruido de la lavadora, gracias a su comentario detectamos esa falla y procedimos inmediatamente a corregirla. El arreglo de las habitaciones se tienen programadas todos los días de 10 a 11 am, ofrecemos disculpas por esta omisión que no debe presentarse de nuevo. Las cenas fantasía en medio del lago con antorchas y velas por su medio natural están expuestas a condiciones o eventos climáticos como el viento que apago sus velas todo hace parte de dichas condiciones sentimos que eso le hubiere afectado. Nos complace que las comidas le fueran deliciosas, ofrecemos otras opciones en nuestra carta mediante un pago adicional. Sus comentarios son de gran valor para mejorar nuestro servicio y atención.
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juan a wrote a review Aug 2016
Miami, Florida4 contributions2 helpful votes
2.0 of 5 bubbles
We went for a weekend and when we got to the hotel we tough it was one of the most beautiful places I have ever seen. However once you get to the rooms, you start noticing that the amenities don't warrant the price.

The walls in the room were full of wholes, the hot water didn't work continuously, the sheets felt cheap and old, etc.

The saving grace of the property, aside from the landscape, was the family that tends to the property, they were nice and pleasant, and did the best they could in absence of proper hospitality training.

Would not really recommend for the price.
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Date of stay: May 2016
1.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelingincolombia wrote a review Jan 2016
Santiago, Chile5 contributions1 helpful vote
1.0 of 5 bubbles
The terrible review is a result of service and communication, as we didn't get to stay here.
I spent a lot of time sending e-mails and waiting for replies and finally confirming (I suppose there are problems with internet there, which is understandable).
However, on the day we were to arrive we called about 2 hours before the scheduled pick up time at the dock to double check the where and when and inquire if the dock we were at might not be better (as it was closer). Since where we were was not OK, we went to the assigned place and waited, only to finally learn that the boat had come and gone and no one had come to our assigned place to get us. After a few more phone calls Victor agreed to send the boat back, but now we would now arrive several hours later.
Also, we had learned belatedly in our communications that to leave the hotel the next day we would have to pay a substantial transportation fee to get back to the dock if we wanted to leave Guatape before 5 pm.
We were tired of waiting, the delay didn't seem worth the expense and we weren't confident more waiting would yield results. We opted to cancel (which Victor did) and found a room in town.
We had gone out our way on a tight schedule for this experience, so it was extremely disappointing.
My advice is not to do this on a tight schedule and realize that you do not have any transportation options but one boat daily in and out and this could be either risky or costly depending on what you need.
I'll have to leave it to others to say if it was worth it if they finally got there.
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Date of stay: December 2015
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jorge Prieto P, Gerente at Hotel Pietrasanta
Responded 23 Feb 2016
Lamentamos el inconveniente que se presento en el momento de recogerle, el hotel tiene una ruta dispuesta de traslados todos los días de Guatape al Hotel a las 3:00 pm y regreso del Hotel a Guatape a las 4:00 pm, es la primera queja que tenemos por esta razón y tomaremos las acciones para evitar que esto se repita. Es una lastima que no pudiera llegar a conocer el hotel.
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PhileasFoggontour wrote a review Aug 2015
Medellin, Colombia2,126 contributions193 helpful votes
4.0 of 5 bubbles
We spent a Thursday and Friday at the Pietra Santa. We took one of the floating cabins. It was pleasant to be on the water but some of the fittings are (for the price) a little basic and in the day - even with the doors open - the room was very, very hot.
The countryside around the hotel is beautiful and makes the trip worthwhile. We went on one of the walks that the landlord organizes (and excellent host incidentally)) and it was lovely. However the walk lasted around two and a half hours and in the morning sun of Colombia a hat, good walking shoes and sunscreen are a must. Like most walking in Colombia there are plenty of elevation changes!
The hotel food was simple Colombian food - basically a plate at both lunch and dinner, meat, rice and potatoes. There does seem to be the opportunity to choose dishes - and have a 'romantic' meal but we didn't try this. They certainly don't push extras very hard and it took a little questioning from us to buy a bottle of wine (COP 30,000) or even beer. There was no sign of any spirits to purchase.
We did encounter problems when we arrived in that the secure parking in Guatape that the hotel suggests before getting the boat wasn't available (the key had been lost?). With the help of a long telephone call to the hotel we did get the problem sorted at another more distant parking but make sure you have the hotel number in case of problems.
There is wifi near the central building but it was very, very slow. However that's probably not a concern for some people. My wife and I have two different Colombian cell carriers. Her's had service, mine not.
At night as we looked out onto the lake I did comment that such a quiet and exclusive location in any other part of the world would be very expensive. Our room, based on the current low COP value was around $150. However the hotel doesn't provide any frills and for some overseas visitors the food and the lack of a reasonably stocked bar could be an issue.
The staff were very pleasant and worked hard. For older travelers some of the paths on the property are quite steep and the steps down to our floating cabin needed some careful navigation with loose and missing steps.
The hotel arranges a boat (leaving in mid afternoon) to the hotel and returning back to the town. As we needed to leave earlier we got the hotel to arrange our own 'express' boat back. The cost was COP 60,000
We'll return. It's a great location and by international standards exceptional value.
Read more
Date of stay: August 2015
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The floating room was a nice idea but too hot in the day and rather delicate (try opening the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Remove all doubt asked a question Sept 2021
Cuenca, Ecuador139 contributions117 helpful votes
Do the floating rooms have internet service?
Answer from Valentina P
Medellin, Colombia7 contributions
tenemos zona wifi en el restaurante.
Answer from Valentina P
Medellin, Colombia7 contributions
Parking is in Marina Navegar via city Peñol to city Guatape
daniela s asked a question Jul 2021
Buenas noches, esta permitido el ingreso de mascotas?
Answer from Valentina P
Medellin, Colombia7 contributions
HOLA. Mascotas no...lo siento.
sancho9069 asked a question May 2017
2 contributions
Este hotel se recomienda para ir con niños?
Answer from Valentina P
Medellin, Colombia7 contributions
Si, hay juegos para niños y te arman corral en la habitación si es necesario
Answer from Valentina P
Medellin, Colombia7 contributions
NO dudes en visitarnos. Te esperamos!
Sjaak wrote a tip Mar 2021
Bogota, Colombia6 contributions1 helpful vote
2.0 of 5 bubbles
"Dont take a chalet, its very small, no judgement about other accomodation."
Read full review
Tine M wrote a tip Jan 2016
Tromso, Norway224 contributions80 helpful votes
5.0 of 5 bubbles
"ask for rooms up in hills. Not the one low. The up hills are so much nicer."
Read full review
PhileasFoggontour wrote a tip Aug 2015
Medellin, Colombia2,126 contributions193 helpful votes
4.0 of 5 bubbles
"The floating room was a nice idea but too hot in the day and rather delicate (try opening the doors without bringing the curtain rail down!)"
Read full review
Gregor M wrote a tip Feb 2014
Zug, Switzerland376 contributions138 helpful votes
3.0 of 5 bubbles
"choose the cabaña one if you can to have a great view directly in the forest!"
Read full review
Not the right property for you?
There are more places to choose from in the Guatape area.
PRICE RANGE
£77 - £144 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaAntioquia DepartmentGuatape
NUMBER OF ROOMS
14
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL PIETRASANTA - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Hotel Pietrasanta
Which popular attractions are close to Hotel Pietrasanta?
Nearby attractions include Piedra Del Penol (4.0 miles), Guatape Motos (4.3 miles), and Iglesia de Nuestra Señora del Carmen (4.0 miles).
What are some of the property amenities at Hotel Pietrasanta?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Pietrasanta?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Pietrasanta?
Conveniently located restaurants include Casa Cuba, Don Oscar Parrilla Malecon, and El Bacchanal Bar & Grill.
Does Hotel Pietrasanta offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Pietrasanta?
The staff speaks multiple languages, including English and Spanish.
Does Hotel Pietrasanta have any great views?
Yes, guests often enjoy the lake view available here.
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