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The Elms

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The Elms
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605 Reviews from our TripAdvisor Community

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Showing 603: English reviews
Telford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

We held my daughters birthday party here and it was seamless throughout, my only issue would be that the food portioning could be altered/ more varied for a children's party. They've coined a niche in the market here, the Crèche team entertain and feed the children whilst Mums and Dads can sit and enjoy a coffee and a chat knowing... More 

Helpful?
1 Thank Gabbsa54
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW via mobile

Traditional Sunday lunch great value, great tasting food topped of by great service. Fun afterwards with free use of the indoor swimming pool or go for a walk on the fairies trail. Will book a stay in the hotel next year

Helpful?
1 Thank Josie T
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Josie T, Thank you for writing your review after an enjoyable Sunday at the hotel, we look forward to welcoming you again soon. With best wishes, Martin Martin Page General Manager More 

Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Really not great. Staff-wise pretty lack-lustre, thought it may be as it was the Sunday after half-term but according to friends that had also been in the last few months this was not an isolated event! The communal toys in the boxes were messy and few. It felt like we had to ask for everything... can we have a high... More 

Helpful?
Thank Andrea00xx
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Andrea00xx, Thank you for staying at the Elms and for writing your review after your stay. It is dissapointing to read that you did not enjoy every aspect of your stay. I will personally discuss your comments with my team, and review how we could have improved the communication. I would like to also apologise that the Creche was... More 

Greater London, United Kingdom
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

I booked a two day stay here from my wife's birthday with a 16 month old child following a recommendation from a colleague and I must say I was thoroughly disappointed. Upon booking I received numerous calls to confirm if I needed a cot bed, steriliser and nappy bin even though I requested these when booking. When we arrived, there... More 

Helpful?
Thank Moss888
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Moss 888, Thank you for recently staying at the Elms and for writing a review of your stay. I would like to personally apologise that there were parts of your stay which you found to be below expectation. I do understand to receive more than one phone call to organise additional equipment for your Daughter would have been frustrating,... More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

Rare to find a hotel that caters for parents and small children so well! The luxury of a country house with roaring fires, great food and spa facilities combined with a fab crèche, high tea for Little ones and everything you could possibly need for baby and children from nappy bins, bottle sterilisation and welly boots in all sizes ready... More 

Helpful?
Thank JaneX7536ZR
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Janex7536ZR, Thank you for writing your review after recently staying at the Elms. It is a pleasure to read how much you enjoyed the stay and how four generations relaxed together. With best wishes, Martin Martin Page General Manager More 

Tenbury Wells, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Amazing place, beautiful surroundings. Good food. Good service Interior was homely and comfortable, with a very relaxed atmosphere. We recently held my Wife's 70th Birthday Party there and we were blown away with place. Excellent staff, nothing was too much trouble. Can definitely recommend this as a five star Venue.

Helpful?
Thank Mik467
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Mik467, Thank you for writing your review after staying at the Elms as part of your wifes birthday celebrations. It is a pleasure to read that all aspects of the birthday party were enjoyable and we appreciate your kind comments about our team. Hope to welcome you back again soon. With best wishes, Martin Martin Page General Manager More 

Edgeware, Middlesex
Level Contributor
96 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 weeks ago

My husband booked us a weekend away here & on being shown the details my initial reaction was dismay to find The Elms shown as a family hotel! However, the weekend we stayed there were not many children there & we ended up having a very relaxing time. The staff were outstanding for their friendliness & courteous service & the... More 

Helpful?
Thank evieroselily
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Evieroselily, Thank you for posting your review after your recent stay at the Elms. It is a pleasure to read how much you were able to relax, and enjoyed using the hotel as a base to explore our wonderful worcestershire countryside. May I also thank you for commenting on the quality of the hosiptality shown by the team, and... More 

Worcester, United Kingdom
1 review
Reviewed 23 October 2016 via mobile

Excellent service, relaxed atmosphere in beautiful surroundings and superb food. This was a first visit so arrived early to have a look around and walk in the gardens. The staff were helpful and were more than happy to show some of the family around the spa. There is a lovely room for children of all ages to play and out... More 

Helpful?
Thank Fairmav
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Fairmav, Thank you for booking afternoon tea at the Elms for the first time. We are really pleased to read how much you enjoyed the experience and appreciate your kind comments about the high standard of the cakes and how the team looked after you so well. We do have a "friends of the Elms" club for local people,... More 

Herefordshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

Too many children for my liking ... jumping in pool and screaming! No one around to ask them to behave and their parents did not think it was a problem! Not what I would call a relaxing Spa Day at all! My massage was fantastic! Food was VERY expensive!!

Helpful?
1 Thank michellehumphrie2016
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Michellehumphries2016, I am sorry to read that you found that your spa day was not as you had anticipated. Although the hotel is part of the 'luxury family hotel ' group we do try to ensure that we have areas of tranquility such as the relaxation room and in the summer the roof top terrace. It is disapointing to... More 

Peterborough, United Kingdom
2 reviews
Reviewed 13 October 2016

e had a memorable weekend with family of 20 including three 6 year olds who were catered for so well. the rooms all comfortable and food excellent. all amenities appreciated by all. All staff extremely courteous and helpful. Only hitch was confusion over final invoices which made everyone late leaving However eventually sorted amicably by Victoria

Helpful?
Thank willowdyke
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Willowdyke, Thank you for writing your review after celebrating the 90th birthday at the Elms. It is a joy to read that you marked the experience as 5 out of 5 , and we appreciate your kind comments about the comfort of the rooms, hospitality shown by the team and the high level of quality cooking. On a seperate... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Elms Hotel, part of Luxury Family Hotels, is much loved by children and parents alike. Located in beautiful rural Worcestershire, this Queen Anne mansion boasts a family friendly spa, a fine dining restaurant and complimentary crèche.At The Elms Hotel and Spa, our aim is to ensure your family feels completely at home so that you can relax, have fun with the kids and enjoy grown-up time for yourselves. You’ll find locally sourced food, a family spa, gorgeous grounds and superb children’s facilities. ... more   less 

Additional Information about The Elms

Address: 1 Stockton Road, Abberley WR6 6AT, England
Region: United Kingdom > England > Worcestershire > Abberley
Price Range: £96 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Elms 5*
Number of rooms: 23
Reservation Options:
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Also Known As:
The Elms Hotel And Spa
The Elms Hotel Abberley
Elms Hotel Abberley
The Elms Abberley, Worcestershire
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Questions & Answers

Here's what travellers have asked, with answers from The Elms staff and other travellers.
2 questions
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Questions? Get answers from The Elms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go at all - so don't recommend any room!”
 of 5 bubbles Andrea00xx, 24 Nov 2016 | Read review
“We had joining rooms which was super handy for babysitting”
 of 5 bubbles JaneX7536ZR, 11 Nov 2016 | Read review
“High floor room quieter”
 of 5 bubbles evieroselily, 5 Nov 2016 | Read review
“garden views”
 of 5 bubbles willowdyke, 13 Oct 2016 | Read review
“We stayed in the Apricot Room above reception. Lovely room but noise from reception area carried to our room.”
 of 5 bubbles Soose28, 26 Sep 2016 | Read review
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