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The Penwig

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The Penwig
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320 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Johnston, United Kingdom
Reviewed 1 week ago

We took up the offer of a night at The Penwig with dinner and breakfast. It was lovely. The staff were very helpful, the food was excellent and so much of it! Breakfast was a treat - properly poached eggs and the toasted brown bread was delicious. The bed was very comfortable, tiny bathroom but more than adequate.

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Helpful?
Thank Anne H
Penwig H, General Manager at The Penwig, responded to this review

Many thanks for your feedback, I'm glad you enjoyed your stay. Hope to see you again soon. Gareth

wales
Reviewed 15 January 2017 via mobile

great stay and staff good welcome lively room will return breakfast was better than carden park in Cheshire also better service from staff great location and thank you ash for making our stay most comfortable great evening meal most helpful staff advice on places of interest will be returning very soon

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Helpful?
Thank welsh-lady62
Penwig H, General Manager at The Penwig, responded to this review

Thank you for your kind feedback. We hope to see you again soon. Gareth

Reviewed 27 December 2016 via mobile

We visited on Boxing Day in a group, and out of the 5 meals ordered, 1 (a burger) was not as described in the menu (missing components), 2 had salad and coleslaw that had been under heat lamps for a considerable time, and another (a jacket potato with beans and cheese) had very little filling. When we challenged on the...

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Helpful?
Thank JonPMorris
Penwig H, General Manager at The Penwig, responded to this review

I am sorry you had such a disappointing experience on Boxing Day. I have recently been appointed as the new manager of The Penwig and would be more than happy to talk to you about what went wrong that day. If you would like to discuss further do not hesitate to call me on 01545 560561. Kind regards Gareth

Tredegar, United Kingdom
Reviewed 27 December 2016

stayed there last night, room was a bit small, but clean and tidy. breakfast was good too. the pub itself is nice, been there few times over the last 10 years or so (parents moved to New Quay approx 10 years ago) will go next year, and probably a weekend over the summer

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Helpful?
Thank Sean R
Penwig H, General Manager at The Penwig, responded to this review

Thank you for your kind feedback, we hope to see to again soon. If you would like to book with us again do not hesitate to call me on 01545 560561. Many thanks Gareth

Hednesford, United Kingdom
Reviewed 14 November 2016

Stayed at the penwig for 3 nights b&b, firstly the parking is behind the hotel which isn't sign posted. Drive around the block to a pink building then you can see a sign for the hotel, be warned the carpark is very small ! We were greated pleasantly but had to wait to be seen to our room, not a...

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Helpful?
2Thank Ivan H
Penwig H, General Manager at The Penwig, responded to this review

Thank you for your comments regarding your stay in The Penwig. I have recently been appointed as the new manager and having read your feedback I am currently addressing the issues you raised. I do hope that you will come and stay with us again and hope that next time it is more enjoyable. Kind regards Gareth

Whitnash, United Kingdom
Reviewed 10 November 2016

We popped down to New Quay for the day from my home in Warwickshire to close our static caravan down for the winter. My son and I completed the job quicker than expected so decided to pop into the Penwig for a bite to eat before our 41/2 hour drive home. We kept it simple and ordered the burger. When...

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Helpful?
1Thank Nigel C
Penwig H, General Manager at The Penwig, responded to this review

Thank you for your feedback regarding your stay in November. I have recently been appointed as the new manager and was interested by your thoughts and experience you had here. I have already started addressing the issues you experienced and hope that you will soon return for a more enjoyable visit. Kind regards Gareth

Lampeter, United Kingdom
Reviewed 31 October 2016

The food is adequate but not good.The beer is a bit warm and not kept well.Nice vista outside on a sunny day.The staff are pleasant.Overall I dont go here anymore and I am a local as I go to better pubs further down the coastline.

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Helpful?
Thank terrymarcoons
Penwig H, General Manager at The Penwig, responded to this review

Thank you for your feedback regarding your visit in October. I have recently been appointed as the new manager in The Penwig and am working on improving all aspects of how we operate. I do hope that you come back and see the progress we are making soon. Kind regards Gareth

Leek, United Kingdom
Reviewed 30 October 2016

We have visited the Penwig for over 20 years. Over the last few months it has declined drastically as regards to the pub and meals. On Saturday night it was the fireworks display and obviously the resort would be very business. The Penwig did not think so. Only one person serving behind the bar although the bar was 4 deep....

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5Thank Angela W
Penwig H, General Manager at The Penwig, responded to this review

I have recently been appointed as the new manager of The Penwig and found your comments about your visit in October very concerning. I am in the process of addressing the issues you raised and would be more than happy to discuss them with you further. If you would like to, please do not hesitate call me on 01545 560561....

Llanelli, United Kingdom
Reviewed 30 October 2016

Called in the Penwig for lunch today. Placed the order at the bar and sat outside because we had dogs, and despite the fact that only 2 front of house were on duty our drink were brought to the table within a few minutes as was the cutlery. As for the food we waited, and waited and waited.... eventually we...

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Helpful?
2Thank Pipilata
Penwig H, General Manager at The Penwig, responded to this review

Thank you for the feedback you posted in October of last year. I have recently been appointed as the new manager of The Penwig and in the process of addressing the issues you have raised. I hope we can see you back here one day and if you would like to discuss further please do not hesitate to contact me...

Rugby, United Kingdom
Reviewed 30 October 2016 via mobile

Great pub great food great service. Always come here when we visit mother & father in law in Newquay. Friendly staff. Beautiful views in the summer. Recommended for family's and couples. Parking is difficult in the summer but the car park is only a short walk away. We will be back next year

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Thank emmy_lou24
Penwig H, General Manager at The Penwig, responded to this review

Thank you for the great feedback, we look forward to seeing you again. Gareth

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included

Additional Information about The Penwig

Address: South John Street, New Quay SA45 9NN, Wales
Region: United Kingdom > Wales > Ceredigion > New Quay
Price Range: £73 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Penwig 4*
Number of rooms: 7
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Also Known As:
The Penwig Hotel New Quay
The Penwig New Quay, Ceredigion, Wales
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Questions & Answers

Here's what travellers have asked, with answers from The Penwig staff and other travellers.
4 questions
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Porth, United Kingdom
Swanscombe
Blackpool, United Kingdom
over a year ago

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Questions? Get answers from The Penwig staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful sea views from the top floor but very steep stairs.”
 of 5 bubbles U932KQanneh, 13 Feb 2017 | Read review
“Stay clear of room one”
 of 5 bubbles Heydevil, 14 Nov 2016 | Read review
“It gets very busy in the summer but beware you cannot book a table unless things have changed.”
 of 5 bubbles 267nigelc, 10 Nov 2016 | Read review
“Would guess that room 7 has the best views.”
 of 5 bubbles 975stevej, 24 Jul 2016 | Read review
“room 7 with views of the harbour”
 of 5 bubbles StephenV752, 17 Jul 2016 | Read review
5 of 5