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Bintan Lagoon Resort

2,758 reviews
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Traveller (2365)
Room & Suite (599)
Pool & Beach (492)
Overview
  • Excellent20%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible8%
Travellers talk about
“bintan lagoon”(244 reviews)
“direct ferry”(74 reviews)
“rice”(181 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Bintan Lagoon Resort
Offers & Announcements: All-Inclusive Family Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,758)Write a Review
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All reviewsbintan lagoondirect ferryriceterrace barangsoka villaleisure centregolf coursesea facing roomindian chefbeautiful resortdriving rangenice beachshort getawaywater sportsbeach sidewelcome drinkbanana boat
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811 - 815 of 2,503 reviews
Reviewed 26 December 2015

Stayed in bintan lagoon resort for 2 days 1 night, I can say this is the worst hotel in Bintan!!! We have booked the city tour from bintan ferry terminal before we check in the hotel and has informed the taxi driver come and fetch...More

3  Thank stellatan86
Reviewed 26 December 2015

Change Indonesian Rupiah if you're intending to pay by cash. The hotel/shops in Bintan do not accept Singapore dollars. Alternative, you can charge to your room and sign for it via credit card upon checkout. Staff were not very friendly and most of them except...More

1  Thank Wienprater
Response from BintanLagoon, Manager at Bintan Lagoon ResortResponded 30 December 2015

Dear Wienprater, Thanks for taking the time to share your feedback. Thanks also for your positive notes on the rooms and our beachfront restaurant "Nelayan", where you enjoyed the atmosphere at night. It is regretful your recent stay was not as good as your previous...More

Reviewed 26 December 2015

One of my worse stay ever at any hotels/resorts. Service was bad, promised us a price of $400+ for 2 nights for 4 person, but was only told that there was an error in calculation 1 night before our arrival. The lady didn't even apologised,...More

4  Thank Evon99
Response from BintanLagoon, Manager at Bintan Lagoon ResortResponded 30 December 2015

Dear Evon99, It is unfortunate you had not an excellent experience at BLR. Thanks for sharing your feedback, as it brings to our attention some areas that may need to be looked into. Please note our pricing is a Bintan standard and a result of...More

Reviewed 26 December 2015 via mobile

BLR is the worst place I have ever been in bintan. I arrived BLR around 10am n have been waiting to check in until now no villa available. The counter staff told us to check at 2pm see whether villa ready. We checked but not...More

2  Thank milli0ny
Response from BintanLagoon, Manager at Bintan Lagoon ResortResponded 4 January 2016

Dear milli0ny, It is unfortunate that you had to wait for that long to get your room. We take customer service very seriously and that is why we conduct training often. Rest assured we have noted your feedback and we will pass it on to...More

Reviewed 25 December 2015 via mobile

Stayed there for 4D/3N. The whole resort is like a mini township with beautifully planned amenities. Has a private beach and a few in house activities line archery, golf, snooker, TT, lawn tennis etc. All in all a good place to stay. The only drawback...More

Thank Tanurajagan
Response from BintanLagoon, Manager at Bintan Lagoon ResortResponded 17 January 2016

Dear Tanurajagan, Thanks for this lovely review of our "town resort". Certainly BLR is a large property to unwind and have fun for a few days. We are thrilled that you enjoyed the hotel amenities and the wide range of activities and, of course, we...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Tennis Court
Outdoor pool
Details
Price range
US$84 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Lagoi
#6 On the Beach Hotel in Lagoi
#6 Luxury Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$84 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Lagoi
#6 On the Beach Hotel in Lagoi
#6 Luxury Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (2365)
Room & Suite (599)
Pool & Beach (492)
Dining (262)
Family and Play Areas (45)
Amenities (19)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
prateek k
8 February 2018|
AnswerShow all 5 answers
Response from Bintan L | Property representative |
Hi Prateek, all our F&B outlets offer vegetarian options for our guests. You can inform your server of your dietary requirement. Do try the yummy Indian food prepared by our two Indian chefs. You may also head for a... More
0
Votes
Eiliyah Q
31 January 2018|
AnswerShow all 5 answers
Response from Bintan L | Property representative |
Hey Eiliyah, For a group of 9 people, we recommend our Angsoka Villa which also comes with its own private pool! Our Cempaka Villa can occupy a maximum of 4 people with the current configuration and 6 with extra bed... More
0
Votes
IadCialimGuno
28 December 2017|
AnswerShow all 2 answers
Response from Milyangrye | Reviewed this property |
There are western and mix of asian restaurant.
0
Votes
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Room Tips
"Keep away from the lift."
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"Choose a sea facing room for nice sea views"
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"expensive place"
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"Choose rooms nearer to the hotel lobby as some rooms are quite a distance away, especially the chalets"
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