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    Swiss-Garden Beach Resort Kuantan

    656-2657 Mukim | Balok Beach, Beserah 26100, Malaysia
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (625)
    Pool & Beach (103)
    Room & Suite (98)
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    Overview

    • Excellent16%
    • Very good43%
    • Average27%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Residence Inn Cherating
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    Swiss Garden Resort Residences Kuantan
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 20 August 2014

    Staying in this hotel on the 27th-29th July 2014 during Hariraya Aidil Fitri with my hubby and two boys aged 13 and 10 years old after reading a reviews in TA that it has been refurbished . Arrived at the hotel at about 930am after...More

    Helpful?
    Response from RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan

    Thank you for taking the time to give us your feed back and concerns during your recent stay at the Hotel. We will definitely take remedial action to further improve on our services and facilities that are being provided and necessary measures have been put...More

    Reviewed 19 August 2014

    Stayed at this Hotel for a week over local Eid holidays - rooms were large and clean with relatively new aircon and bathrooms. Raised, open lobby captured breeze when wind was blowing and was a good spot to relax in. We booked this place via...More

    Helpful?
    Response from RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan

    Thank you for taking the time to give us your feed back and concerns during your recent stay at the Hotel. We will definitely take remedial action to further improve on our services and facilities that are being provided and necessary measures have been put...More

    Reviewed 17 August 2014

    Stayed over at this hotel during Raya/Eid with my family. Took a family room. Arriving at the hotel the first problem is that the car park is at the bottom and you must even walk up the steep ramp or over 20 stairs to reach...More

    Helpful?
    Response from RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan

    Thank you for staying with us at the Swiss Garden Resort and Spa Kuantan. We are glad that you had enjoyed the facilities especially the pool and breakfast and also the services that were provided and we do look forward to welcoming you back to...More

    Reviewed 16 August 2014 via mobile

    This is my 3rd visit here. I'm quite happy for the service so far. Therefore it bring me to come again and bring my family along for this time. However today I am shocked by the staff attitude. Housekeeping ( foreign worker ) was very...More

    Helpful?
    Response from RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan

    Dear Sir, Thank you for staying with us for the 3rd time and please accept our apologies on behalf of the management and an investigation was carried out to ensure that this does not happen again. We do hope that you would give us an...More

    Reviewed 13 August 2014

    I have stayed in this Resort numerous times. This Resort has very nice architecture, world class design and serene ambiance. However, the service is not up to a 4 star standard. My friends and I reached this resort after 4pm. Our rooms were not ready...More

    Helpful?
    Response from RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan

    Dear Ms Sheron, We are truly apologetic that you had to wait for your room upon check in and that the room was not cleaned the next day. We have discussed this with our Housekeeping team to ensure that there is no repetition of this...More

    Residence Inn Cherating
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    Swiss Garden Resort Residences Kuantan
    69 reviews
    #24 of 43 hotels in Kuantan
     
    De Rhu Beach Resort
    52 reviews
    #12 of 43 hotels in Kuantan
     
    Holiday Villa Beach Resort & Spa Cherating
    297 reviews
    #25 of 43 hotels in Kuantan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$61 - US$106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (625)
    Pool & Beach (103)
    Room & Suite (98)
    Dining (28)
    Nearby
    Nearby Hotels
    Le Village Beach Resort
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    .59 miles away
     
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    .95 miles away
     
    Swiss Garden Resort Residences Kuantan
    69 reviews
    .58 miles away
     
    Nearby Restaurants
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    Sara Thai Kitchen
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    Pak Su Restarant (Seaside)
    176 reviews
    2.40 miles away
    Nearby Attractions
    Teluk Chempedak
    456 reviews
    6.79 miles away
    Bukit Panorama
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    22.35 miles away
    East Coast Mall
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    6.88 miles away
    Sungai Lembing Museum
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    22.74 miles away
    Questions & AnswersAsk a question
    Adilah S
    Hye, I am wondering about the weather/monsoon season in October?
    29 March 2017|
    Answer Show all 7 answers
    Response from Suhana S | Reviewed this property |
    weather nowadays are unpredictable but normally monsoon season on the east coast will be started on Nov-Dec.
    0
    Votes
    Chin T
    I am considering to stay in this hotel in Jan 2017. A lot of hotels do get run down with the the passage of time. Is there any evidence of renovation/ refurbishment or any intention to do so ? Chin
    20 September 2016|
    Answer Show all 8 answers
    Response from Lai L | Reviewed this property |
    This would be a question for their management. But even if there were a budget for refurbishment, I doubt it would be very much as evidenced by the later development of Swiss Garden Residence/Apartment just further down the... More
    0
    Votes
    sherazz
    Hello there, I am thinking of travelling with my family somewhere in June to your hotel. As I have a baby with me, I prefer to make my own food for my baby. Would you be able to supply a small electric stove and pan to my room for this?.
    26 March 2016|
    Answer Show all 3 answers
    Response from teresayee | Reviewed this property |
    Instead of staying at this hotel, if I'm not mistaken, their sister property which is the Swiss Garden Residence (service apartment) is just 5 minutes away. They would definitely have a kitchen. Hope this helps.
    1
    Vote
    Room Tips
    "best view, best accommodation"
    Read review
    "dont come on the weekends"
    Read review
    "Always request for beach view rooms and confirmed it if possible ."
    Read review
    "Sea facing rooms are scenic. To avoid noise from the pool, request higher floors"
    Read review