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The Shurland Hotel

79 - 81 High Street, Eastchurch ME12 4EH England
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Traveller (161)
Dining (33)
Room & Suite (32)

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About

#1 of 1 hotels in Eastchurch
Location
Cleanliness
Service
Value
The Shurland Hotel is located on the Isle of Sheppey, in the heart of Eastchurch. The island is accessed via the Sheppey Crossing, just 5.5 miles from the hotel. The coast at Sheerness can be reached within 6 miles and Shurland Hall is a 1-minute walk away. One half of the hotel is a building that dates back to the 19th century and was originally a pub. The Shurland Hotel also offers a complimentary continental breakfast and guests can add the option to have a full English at an additional charge. There is an on site bar and restaurant. Each room has a TV and offers free WiFi. Most rooms are located on the first floor, accessed by elevator or stairs. The village of Eastchurch is just 15 minutes’ drive from Sheerness Rail Station, with connections from the Isle of Sheppey to the mainland.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Highchairs available
Taxi service
Meeting rooms
Car park
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Solarium
Steam room
24-hour security
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Desk
Housekeeping
Seating area
Private bathrooms
Coffee / tea maker
Flatscreen TV
Radio
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
264Reviews5Q+A55Room tips

Reviews
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Carole C wrote a review Dec 2023
Cheshire, England160 contributions210 helpful votes
Not recommended at all! We booked a suite for 2 nights. Having stayed there a few years ago we remembered how pleasant it was and how lovely the restaurant and food was. This time, however, it was not good and we left after 1 night. The room was ok, but there was no shower in the en-suite. It was a jacuzzi bath. We are in our 70’s, and find it difficult to step over a bath to get in. My husband went and asked for another room. He was shown one with a shower, but it was a standard room and not what we had paid for. So we elected to stay in the suite. Their advert said about the restaurant , so having travelled 230 miles we decided to eat that evening. Only to be told that they had closed it for refurb, so no evening meal. Eastchurch is quite small so nowhere to eat out. We had a sandwich from the supermarket opposite. Breakfast was another story. Hard crumpets and a basic continental spread. We noticed that they are advertising the hotel based on what it used to be. In fact the information in the room was what the previous owners had used, i.e. stating the restaurant times etc. We could not wait to get out! We actually went to the Queen Philippa in Queenborough, where everything was so much better.
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Date of stay: November 2023
Value
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Trip type: Travelled as a couple
Room Tip: Contact the hotel before booking to make sure that the services they advertise is correct
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ryan L wrote a review Nov 2023
6 contributions1 helpful vote
I stayed at The Shurland Hotel Isle of Sheppey for 2 nights. I was impressed with the booking; it was straightforward. I had everything I wanted: free parking, free and excellent wifi, TV and they have a gym. Great location between Leysdown, Minster and Sheerness. The staff were very welcoming and polite. The room was nice, warm and very clean. I look forward to visiting in the future. Ryan from Birmingham
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Date of stay: November 2023
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan G wrote a review Oct 2023
4 contributions
+1
Avoid Avoid!!! Stayed at the Shurland for a wedding. OMG where do I start. Please avoid like the plague. The place was filthy after 10pm you have to use the side door which was like going into a refuge paint work was disgusting. Think dust on the skirting in bathroom with hair on it. Woke up on Saturday to bedbugs which I’m still itchy 2 days later. I’ve emailed the hotel but they have not got back to me. Also breakfast included which was stale crumpets, croissant’s warm coffee.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled with family
Room Tip: Please Avoid!!!!
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❤️❤️ wrote a review Oct 2023
London, United Kingdom1 contribution
Never been to a more shocking place in my life. On arrival we showed them the confirmation of two nights in a family room as there was 4 of us to be told they had double booked it for the second night and given us a double room , expecting the kids to sleep on the floor. Told them this is unacceptable and we was not going to do that as it was their mistake. The staff were unhelpful and didn’t offer much help or solutions just kept repeating the same thing, the manager was even worst. We booked in FEBRUARY so not even just a couple days in advance so how they managed to double book shows how unprofessional this place is. Couldn’t see it was their fault for double booking and insisted it was our fault as we didn’t prepay however when we booked we said we can pay and THEY told us to pay on arrival. We had confirmation of our booking yet they still blamed us. We insisted we would be okay if they can provide us with a single room free of charge as it was their fault however they scammed us into paying another £50 for it on top of the £180 we had already paid as they “are not in the state to give out a room for free” no wonder they aren’t 😳 you couldn’t pay me to ever stay here again. Breakfast was awful just some toast , crumpets and coffee. Another person in our party had a single room and on checking in getting the keys she walked into a DIRTY room which hadn’t even been cleaned. Our room had been cleaned but was built up dust in corners , grim marks in the bath. The beds were the most uncomfortable mattresses ever and could feel the sprigs through them. This place has BEDBUGS as my mums came out with loads of them over her body and on complaining to them they have just blocked her instead of looking into it. Dirty , rude management , bed bugs , looks very dated and needs a lot of updating. I’m surprised this place is still open. Don’t make the same mistake as us and read the reviews and choose somewhere else as this place is a HEALTH HAZARD. TV also didn’t work on one room and the tv size is a joke anyway.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: avoid the whole “hotel”
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Grosso F wrote a review Oct 2023
1 contribution1 helpful vote
hotel with memager not suitable to do their job, I wonder how they can still rent rooms, I'll explain my trip, I arrived at the facility to stay 2 nights in this "hotel" in the middle of nowhere and we only stayed 1 night for the most part unpleasant stay without even any refund, when we arrived at the facility an Indian boy who was also quite rude welcomed us telling us in a very rude way that the room was not ready yet, my girlfriend and I said okay let's take the opportunity to eat something , let's start from the fact that there isn't a restaurant within a kilometer radius, and already there it was a problem, we said to ourselves, let's hope they cook well at the hotel restaurant (we were really hungry) when we went to book the table for in the evening we were told that the kitchen had not been working for some time. I'll let you imagine the panic, in the evening without any place nearby without having the possibility of renting a cab we were left without food all evening, it was truly a survival experience not to mention the breakfast included where they gave us two croissants bought at the supermarket with a little milk and two yogurts, really bad structure and (I'm not exaggerating) I'm leaving this review because I don't want other people to make this mistake of booking in a place where it's impossible to eat.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
Room Tip: bring some food if you want to go to this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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abbi c wrote a review Sept 2023
1 contribution2 helpful votes
Absolutely loved it here!! Wonderful staff and service we stayed here for my partners 40th and had a absolute ball the staff are lovely! The rooms were clean and spotless hospitality was spot on! Belter jukebox
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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staffpj wrote a review Sept 2023
Outwood, United Kingdom31 contributions4 helpful votes
I would not send my worst enemy here. (1) despite online description there is NO restaurant, extremely noisy neighbourhood and the guest in another room have the tv so loud, rude. Mine does not work. Truthfully if I could find elsewhere and afford it I would leave now. I hate staying in hotels. Nothing but very bad experiences.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Don’t book. Complete waste of time and money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jonas R wrote a review Aug 2023
2 contributions2 helpful votes
We have booked 2 nights to attend a wedding at The Ferry House. Our experience has been so bad that we decided to drive back in the middle of the night after the wedding, rather than staying another night at this place. As many others have commented here, this has been the worst hotel we have stayed in. The cleaning standard, quality of the rooms and breakfast is all far from good but can be argued about and is not the main point of our frustration. The hotel is misrepresenting what they are selling. We have booked a room that was described to be ~40 square meters, containing a sofa and an extra large double bed. The room was tiny, there was no sofa and the bed was ~1.20m wide (see attached pictures) - not even wide enough to fit the two pillows. The two of us just about fit into the bed but any time one of us turned around at night, an arm or leg fell out and woke us up. Right after entering the room, we asked at reception if there was another one available to change into but were told the hotel was fully booked, even though there were just 3 cars in the car park (including ours and already after 9pm) and the public transport to the hotel is less than ideal. We believe the only reason this hotel is still running is the proximity to the very good wedding venue. Please don't repeat our mistake and opt for a longer drive or taxi ride to a different hotel after the wedding party.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Charlie H wrote a review Jul 2023
2 contributions
Do no come to this place I'll up load some pictures they will explain for them selfs, written an email and have ignored me it's like being in a 1970s room that hasn't been cleaned. Nothing like the photos even had ants all over the breakfast! Proper false advertising! Save your money and don't come here also a old man feel over because of no lighting seriously hurt him self I hope he sues them
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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J R wrote a review Jun 2023
Loughton, United Kingdom67 contributions62 helpful votes
Just fancied a cheap night away and room was pleasant enough although the jacuzzi did not work in the room, you need binoculars to see the tv from the bed Was advised on arrival bar and restaurant was closed, after asking the cleaner for advice on where to eat locally the manager was very invasive and did not like the cleaner advising us where to eat ! Was then approached by the manager later who asked why could we not order food in ? Simply I want to eat in a restaurant !! As stated this could be a simple fix a bit of tlc and new management. will not even consider staying here again until the facilities they advertise and offer are actually available
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Just avoid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£42 - £52 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandKentIsle of SheppeyEastchurch
NUMBER OF ROOMS
20
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE SHURLAND HOTEL - Updated 2024 Prices (Isle of Sheppey)

Frequently Asked Questions about The Shurland Hotel
Which popular attractions are close to The Shurland Hotel?
Nearby attractions include Minster Beach (3.0 miles), Barton's Point Coastal Park (4.0 miles), and Elmley National Nature Reserve - Day Visit (3.9 miles).
What are some of the property amenities at The Shurland Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Shurland Hotel?
Top room amenities include a flat screen TV, a desk, and a view of a nearby landmark.
What food & drink options are available at The Shurland Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Shurland Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Shurland Hotel?
Conveniently located restaurants include The Ferry House, Boyce's Bakery Leysdown, and Dining Room.
Are there opportunities to exercise at The Shurland Hotel?
Yes, guests have access to a fitness centre, a sauna, and fitness classes during their stay.
Is The Shurland Hotel located near the city centre?
Yes, it is 1.0 miles away from the centre of Isle of Sheppey.
Which languages are spoken by the staff at The Shurland Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to The Shurland Hotel?
Many travellers enjoy visiting Belmont House and Gardens (9.3 miles), Provender House (6.7 miles), and Maison Dieu (6.6 miles).
Does The Shurland Hotel have any great views?
Yes, guests often enjoy the city view available here.