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Best Western Ipswich Hotel

Old London Road, Copdock, Ipswich IP8 3JD England
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Free cancellation until 05/12/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (135)
Dining (14)
Room & Suite (9)
Payments made by partners impact the order of prices displayed. Room types may vary.


The Best Western® Ipswich Hotel is located in the quiet countryside, but is also just a stone’s throw from the A12 and A14, meaning easy access to all the major routes without the hassle of parking in town. All our guest rooms are furnished to a high standard, with our latest refurbishment having been completed in February 2017. Each bedroom is equipped with a very generous 40-inch television, a desirable hot drinks station fluffy towels and comfy beds.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
24-hour front desk
Breakfast available
Breakfast buffet
Kids' meals
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
Dry cleaning
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Room features
Room service
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish, Polish, Portuguese
710Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
thebowster wrote a review Yesterday
21 contributions13 helpful votes
First the positives. Staff in the hotel were very nice. Afternoon tea was fantastic and evening meal was very good. That's where the good ends. The hotel itself needs a lot of work. It is very rundown. The room had water coming out of the bath overflow and water running from the shower tap on the wall. The room was large and nice enough apart from when I picked up a teaspoon and it was sticky and dirty. We could overlook this as we were only there for a night. What we had booked for was a relaxing spa experience. It was far from relaxing. In fact it was awful and I came away feeling worse than when I went in. The Rasul treatment was good. We then could only book an hour slot in the pool an hour and a half after our treatment. Not the end of the world during the issues with Covid and we were at least allowed to sit on loungers next to the pool while we waited for our slot. The problems were that the steam room door didn't shut, so the steam room wasn't great, the sauna didn't work, the pool was small and it was hard to get into the spa pool as other guests refused to leave after their timeslot and would not get out. We were even abused by them when we asked if we could have some time in it. The pool was treated by families and some other guests as a wild leisure pool rather than a relaxing spa. This is a hotel with pool and some spa treatments, not a relaxing spa hotel.
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Date of stay: June 2021
russellandann wrote a review 13 Jun
huddersfield130 contributions103 helpful votes
We had a 2 night stay here as we were about to book in a family in reception were complaining about the cleanliness of their room which sent my alarm bells ringing but the solitary receptionist handled the problem well and organised a refund for them. Fortunately our room was spotlessly clean but very basic with no tolitaries and desperately tired in need of a refurb, which the whole building exterior is in great need of tlc the public rooms were fine and the breakfast was barely warm but adequate
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Date of stay: June 2021
Room Tip: no air con
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MagsB57 wrote a review 13 Jun
Suffolk, United Kingdom356 contributions94 helpful votes
We chose to have Sunday lunch at this restaurant with friends we hadn't seen for many months. On arrival there was a grotty looking sanitiser at the entrance, no staff on reception. As we waited for our friends arrival several different members of staff passed us, not wearing masks. We were greeted on arrival in the restaurant & shown to our table. The restaurant was empty. We ordered our starters & they arrived in good time. This restaurant used to be a help yourself carvery (pre COVID) but the person who carves the meat also dishes up the vegetables yorkshires etc. Considering there are 8-10 additional items to dish up this took some time. Once at the table the whole meal was luke warm & in parts very salty. For dessert 2 of us chose fresh fruit salad which arrived in a bowl with no additional cream/ice cream. There was no finesse, especially with the mis matched cutlery, some of it looked worse for ware. Two of us ordered coffee to have in the lounge, it was dreadful. The whole hotel looked on the cusp of needing a good clean & update. They certainly need to look at their COVID measures which are not up to standard. The reason we chose this as a place to meet is because you are able to sit & chat for as long as you like, we seriously need to find an alternative venue.
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Date of stay: June 2021Trip type: Travelled with friends
netsua123 wrote a review 11 Jun
Crawley England19 contributions23 helpful votes
This hotel is not all bad but it has areas that requre remedial work. First the good bits: the room we had ( ground floor)was well designed and larger than most of its competitors, very clean and all the staff were helpful but... ( see later) there is adequate off road parking and , apart from some loutish guests, its fabulously quiet with just the sweet country sounds of birdsong and the occaisional rooster. Not so good is the shower, which reminded me of an iconic Amsterdam statue. The decor is tired and shabby both inside and out and then theres the internet......its virtually non existent. Despite continuous complaints to various members of staff , I was given anodyne platitudes that it would be sorted out. In the four days we were there , there was no improvement. okay there's always the personal hot spot but if you advertise free internet it's not unreasonable for your guests to expect it. We did not eat here so cannot comment
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Date of stay: June 2021
Sleep Quality
Room Tip: Make sure your data has plenty left on it
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clairefreeman74 wrote a review 8 Jun
mildenhall, suffolk4 contributions3 helpful votes
Clearly undergoing a much needed refurb. We had no complaints. The spa is lovely and new and couldn’t fault it. Our room was satisfactory. The best thing the hotel have got is their staff. They’re lovely and only too happy to help. As a place to crash for a quick stop it’s fine. Not somewhere you’d go for a break really.
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Review collected in partnership with Best Western
Date of stay: June 2021
Sleep Quality
US$51 - US$91 (Based on Average Rates for a Standard Room)
elizabeth copdock hotel
Ipswich Hotel
United KingdomEnglandEast AngliaSuffolkIpswichCopdock
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Frequently Asked Questions about Best Western Ipswich Hotel
Which popular attractions are close to Best Western Ipswich Hotel?
Nearby attractions include Ipswich Escape Rooms (4.0 miles), New Wolsey Theatre (3.6 miles), and Escape Ipswich (3.8 miles).
What are some of the property amenities at Best Western Ipswich Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Ipswich Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Best Western Ipswich Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Ipswich Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Ipswich Hotel?
Conveniently located restaurants include Ocean Fish Platter, Mariners, and Takayama.
Is Best Western Ipswich Hotel located near the city centre?
Yes, it is 0.7 miles away from the centre of Copdock.
Does Best Western Ipswich Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Ipswich Hotel?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Polish.
Are there any historical sites close to Best Western Ipswich Hotel?
Many travellers enjoy visiting St Peter's by the Waterfront (3.6 miles), Pykenham's Gatehouse (3.9 miles), and Jean Ingelow House and Archway (3.6 miles).
Is Best Western Ipswich Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.