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Chilston Park Hotel

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Chilston Park Hotel
Chilston Park Hotel
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897 Reviews from our TripAdvisor Community

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Showing 880: English reviews
Kent, United Kingdom
Reviewed 18 May 2015

We booked a one night package of dinner, bed and breakfast with my husbands brother and wife. We arrived late morning as we intended to have lunch at the hotel we were warmly welcomed by the reception. We had a lovely lunch in one of the lounges the food was good and the service. When we were taken to our...

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Helpful?
1Thank Barbara H
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for your positive review, it is great to read that you enjoyed your experience with us. I am really pleased that the team acted so quickly and helpfully in providing you with a room that met your personal needs. It is this type of flexibility and delivery of guest requirements that we coach the team on...

Brentwood UK
Reviewed 13 May 2015

Our daughter bought us a night's side at the Chilston Park Hotel as a Christmas present. What a wonderful time we had. The staff are excellent and extremely helpful. Lovely warm welcome from Ellie when we arrived. We slept in Camelot which was just amazing. 4 poster bed with curtains on the ceiling which matched those at the windows. Incredible...

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Thank LindaBrentwoodUK
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

Dear Guest It is wonderful to read that your stay was an enjoyable one and that you thoroughly enjoyed your experiences with us here at Chilston Park. I will pass on your comments to the team and particularly to Ellie who provided you with such a warm welcome when you arrived at the hotel. I very much hope that you...

Dartford, United Kingdom
Reviewed 9 May 2015

I booked this hotel as a surprise to celebrate my wifes 70th birthday. I booked a executive bedroom in the house on a bed and breakfast basis. We arrived about an hour before our book in time but received a warm and friendly welcome at the desk and told our room was ready. We were in Brigadoon and told to...

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Helpful?
Thank Bernard B
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

Dear Guest I am delighted that your stay with us on such a special occasion was such an enjoyable one. It is wonderful to read that the team looked after you so well and you enjoyed all aspects of your stay with us so very much. Thank you for reviewing us and I hope that we are able to welcome...

Paris, France
Reviewed 8 May 2015

Lovely setting - nice country location - pretty and peaceful. The hotel itself was OK - we had a mews room, nice easy access, comfy four-poster (although phoney - the posts looked like fabric-covered plywood) but with uncomfortable period chairs. The bathroom was rather tired and needed an overhaul. Dinner was good (quality and service), but service at breakfast was...

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Helpful?
Thank Peter C
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for your review. I am sorry to learn that on this occasion our normal high standards of hospitality and guest care were not delivered to you. Please accept my most sincere apologies for this. I will ensure that your feedback is used in a constructive manner within the team to make improvements within the noted areas....

London, United Kingdom
Reviewed 6 May 2015

The hotel and grounds are beautiful however our stay was average at best. We stayed on a dinner, bed and breakfast package so we used the restaurant a fair amount. Service was slow and at times non-existent. Staff got orders wrong (for multiple guests) and there seemed to be a general lack of staff communication. Reception staff were friendly and...

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Helpful?
Thank gwtraveller2015
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

Dear Guest Thank you for your comments. I am sorry to learn that our normal high standards of guest care and service were not delivered to you during your stay. Please accept my apologies for this situation. I will ensure that your thoughts are shared within the team as a reminder that we must deliver on each and every guests...

Oslo, Oslo, Norway
Reviewed 5 May 2015

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1Thank Johan B
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

London, United Kingdom
Reviewed 2 May 2015

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1Thank shashaKent
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

Chelmsford, United Kingdom
Reviewed 28 April 2015

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1Thank 123alison
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

Derbyshire
Reviewed 26 April 2015 via mobile

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1Thank Fiona G
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

Brighton and Hove, United Kingdom
Reviewed 26 April 2015 via mobile

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1Thank DrPlipPlop
ManagerCPH, General Manager at Chilston Park Hotel, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Chilston Park Hotel staff and other travellers.
5 questions
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Ashford, United Kingdom
over a year ago

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Questions? Get answers from Chilston Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a 4-poster bed and huge bath”
 of 5 bubbles stevewR1533BN, 25 Mar 2017 | Read review
“Queen Anne room is beautiful”
 of 5 bubbles RachyA1989, 23 Mar 2017 | Read review
“Contact the hotel in advance. The staff would be more than helpful.”
 of 5 bubbles canterbury589, 13 Mar 2017 | Read review
“Shelly - mews room in the brochure”
 of 5 bubbles lyndaT747, 12 Mar 2017 | Read review
“Our junior suite, Reynolds was lovely - very spacious & quiet”
 of 5 bubbles Angie311063, 22 Feb 2017 | Read review
5 of 5