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Sandgate Hotel has again come up trumps, we went there so we could visit our new grand daughter. First night our son arrived bring our grand daughter, we then took over part of the lounge where we had a very enjoyable meal with an intresting...More
Not as described.. This was our 4th stay , although we haven’t been back since 2013 . It’s now in desperate need of a revamp . first room dirty broken draws , and you could feel springs through the mattress , we complained and got...More
Terrible!! Dirty rooms, bad staff, worst hotel ever. 8 o clock in the morning ( we still was sleeping) we had a fire alarm but it wasnt the real danger!! And it been sounding for a while. Not recomending for anyone. One good thing was...More
Not sure where to begin. The carpets are thread bare on the stairs. The room and corridors smell. The wallpaper is leaving the walls. The walls are dirty. The furniture is so old it really needs to go to the tip because draw fronts are...More
The Sandgate Hotel in Folkestone, over looks the English Channel, it also over looks it’s house keeping services. Not only was the room old, tired and in urgent need of updating, it also required cleaning. A pre-requisite any guest expects, even from the most basic...More
We had Room 2 - view fantastic, right over Channel. We had booked for 6 nights, left after one. Why? The room is 9 foot by 9 foot. It was dirty, little glass jars (maybe meant for candles?) dusty, dead insects in them... More
We had Room 2 - view fantastic, right over Channel. We had booked for 6 nights, left after one. Why? The room is 9 foot by 9 foot. It was dirty, little glass jars (maybe meant for candles?) dusty, dead insects in them etc.
Our main problems were:
1) the mattress, honestly you could feel every spring. Mind you I don't think they had any spring left, but when I tried to sleep I postitioned, there was a spring digging into me - I could trace round & round with my hand. If there had been room, we would have been better sleeping on the floor - no there is not enough room between bed & walls to sleep on the floor.
2) the old toilet cistern did not flush. (We were offered another room for one night, they said the plumber had already been to fix it??) My husband made it flush, by climbing on the toilet every time we need to flush it.
3) I mentioned dusty/dirty. When we first arrived, in the bathroom, the toilet roll had 2 sheets of paper left on the roll???!!! You do that at home, not in a 85 pound a night hotel. The spare roll, sits on the pipes behind the toilet!! The bed sheets are old, thin and tired.
4) We had decided at 4am in the morning we were leaving, but did want a shower at 7 am it was a quick one, the hose would attached to the wall section as something was broken.
I could go on - can't walk between bed & wardrobe - room for 1/2 leg.
14 inch TV screen on table with electric jug/kettle - and the double electric plug beside them - wonder what happens when someone spills water on the plug.
We had breakfast, paid - we were given a discount 70 pound, & left.
I was soooo sad, I was born up the road, and this was the first 6 week holiday from New Zealand where I could stay in Sandgate/
Shorncliffe/Folkestone for a few days, look at the view etc.
To the Management/Owner of the Sandgate Hotel - were you once on
Hotel Inspector on TV? Do you not realise that people will pay for that view. Those 4 rooms over the sea, could be 2 beautiful boutique modern rooms (and spotlessly clean) highly priced rooms. For the location the other rooms could also be modern, spotlessly clean rooms too.
PS Good wifi - It enabled me at 6 am to get on line and book another hotel.