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Cheltenham Park Hotel

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Cheltenham Park Hotel
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1,553 Reviews from our TripAdvisor Community

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Showing 1,537: English reviews
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Didcot, United Kingdom
Reviewed yesterday NEW

This was a very busy conference and all of the staff were totally on the ball. The kitchen staff were great with the many dietary needs that we had - taking it all in their stride. The staff were friendly and always going out of their way to help. Tom, Steve & Mandy were especially helpful, as was Laura, prior...

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Helpful?
Thank amyboo1207
Reviewed 3 days ago NEWvia mobile

Just returned from a great 2 night stay at this hotel. It was my wife 40th birthday treat, and after reading a few reviews on this I was slightly worried but I didn't need to. We had a great time, the staff was excellent (I asked for a ice bucket and within 10min there was a knock on our door)...

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2Thank arwel W
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear arwel W Many thanks for leaving us a review. I am so pleased that you chose us for your wife’s 40th birthday treat, and that our service was efficient during your stay. Our premium rooms do have excellent views, it’s great that you got to enjoy these! I have passed your compliments onto the whole team, who send their...

Totnes, United Kingdom
Reviewed 4 days ago NEWvia mobile

Me and my partner stayed here for 2 nights in February! Wanted to start by saying I'm not sure her name but the receptionist was lovely she was so polite nothing was to much trouble! Our room was lovely over looking the pond very quiet, very clean I did have to ask for different pillows at one point as the...

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Helpful?
Thank kate1234534
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear kate1234534 I have passed your compliments on to the reception team who were really pleased to have such lovely feedback, and pass on their thanks to you. We do have adult-only swim times, children’s swim times are limited to Sunday-Friday 10:00-18:00 and Saturday 9:00-11:00 and 15:00-18:00. I am so pleased that you were unaffected by the final stages of...

Reviewed 4 days ago NEW

Excellent Hotel that has a brilliant Spa Health Centre; just right for weekend breaks. Bedroom was large, well furnished with lovely views over the gardens. The staff were always friendly and helpful and, although the refurbishment was in its final stages it had hardly any impact on us. There is a golf course next door and the lovely town of...

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Helpful?
1Thank Roger S
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Roger S Thank you for taking the time to review the hotel. I am so pleased that you enjoyed your room and the garden view. The refurbishment is set to be finished by mid-March, but it’s great to hear that the works did not impact your stay. I have passed your comments on to George, our leisure manager, who...

Ambleside
Reviewed 5 days ago NEW

The hotel is currently undergoing extensive refurbishment which limited public areas. The bedrooms however are excellent, as is the housekeeping. There was a very limited menu on the first night but it changed to a good selection on the second. The food was good, and the breakfast buffet was excellent. The staff were friendly.I am sure once the refurbishment is...

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Helpful?
Thank AmblesideMaggie
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear AmblesideMaggie, Thank you for taking the time to leave us a review. I am so glad that you enjoyed your stay with us, particularly the evening meal and breakfast buffet. I will pass your compliments on to our staff, I am sure they will be as pleased as I am. The refurbishments will be completed mid-March 2017 so we...

Ambleside, United Kingdom
Reviewed 6 days ago NEW

We enjoyed our stay despite the refurbishment limitations. The rooms are excellent, comfy beds and good housekeeping. The bar areas available were disappointing and the restaurant not four star standard...bare tables, paper napkins and lacking atmosphere, lighting too bright and loud inappropriate musac After the first night's limited menu the food was much improved. The buffet style breakfasts were also...

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Thank Margaret L
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Margaret L, Thanks for taking the time to write us a review. I am glad to hear you enjoyed your stay. I hope you will come and visit us again to see our newly refurbished bar area, where we now proudly serve Starbucks coffee! Thank you for your kind words regarding the staff and your breakfast, and we hope...

Wales
Reviewed 6 days ago NEWvia mobile

Had a text the day before we were due to arrive to inform me that the 4.5 million refurbishment was still underway & part of reception would be boarded up. Found it difficult to get into the car park when we arrived due to the builders vans coming and going, didn't help that everyone was outside due to the fire...

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Thank welshamm
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear welshamm, Thanks for leaving us a review. I am happy to hear you enjoyed your room and the view of the garden. I can assure you we are currently investigating the issue you highlighted in regard to your comment about water temperate, this has been discussed with the maintenance manager who is looking into it in order to resolve...

Reviewed 6 days ago NEWvia mobile

Ups and downs with this place we arrived and unfortunately there is building work going on so car park is more like a building site ! Can't fault the room it was really nice and clean but rest of the hotel was a bit tatty the spa area was nice but changing room was small and not very clean floor...

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Helpful?
Thank Staceyg22
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Staceyg22, Thank you for reviewing our hotel, and providing comments about your stay. Please accept my sincere apologies for the issues encountered in leisure and the spa. This had been discussed with the leisure manager who will take the appropriate actions to address the cleaning issues. We constantly price ourselves competitively with other 4 star hotels in Cheltenham ourselves,...

Bridgwater, United Kingdom
Reviewed 6 days ago NEW

We have just returned from two nights at this hotel and what a fantastic break we had. We were greeted by friendly and helpful staff. Our room was down a very long corridor which for some might have been a struggle for us it was great as it meant we did not get hundreds of people past our door. The...

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1Thank Froggy3b
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Froggy3b, Thank you for leaving us your comments, I’m so glad to hear that you had a fantastic break, and made full use of the facilities. I am thrilled to read your comments about the staff, and will pass your compliments on to them. It’s great that you enjoyed drinks and dinner at the hotel, we pride ourselves on...

london
Reviewed 6 days ago NEW

I stayed at the Cheltenham Park for a large family get-together. From the very beginning we were made to feel welcome; the staff were friendly and efficient and our rooms had everything you could possibly want. The beds were extremely comfortable, the bathroom spotless and the water immediately hot. Breakfast was exceptionally good - you can always rate a hotel...

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Helpful?
Thank cleoolivia
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Cleoolivia, Thank you for reviewing us, and for choosing us to host your family get-together. I am happy to read your comments regarding the team and your room – so glad we could make your stay a special one. We do hope to welcome you back once the renovations are fully completed to see the improvements! Thank you and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A lovely four-star Georgian manor house, Cheltenham Park Hotel has 152 bedrooms, including 70 premium rooms, and parking for 170 cars. Set in spacious landscaped grounds, complete with lake, overlooking Lilleybrook Golf Course, it’s just two miles from the centre of Cheltenham, with its historic promenade and impressive Regency architecture. On the edge of the beautiful Cotswolds it’s an ideal base for walking and Cheltenham Racecourse and the National Arboretum at Westonbirt are also close by. Relax in the Health & Leisure Club’s pool, sauna and steam room before dining on lovingly-prepared local ingredients in the 2 AA Rosette Lakeside Restaurant. ... more   less 

Additional Information about Cheltenham Park Hotel

Address: Cirencester Road | Charlton Kings, Charlton Kings, Cheltenham GL53 8EA, England
Region: United Kingdom > England > Cotswolds > Cheltenham > Charlton Kings
Price Range: £62 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheltenham Park Hotel 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Barcelo Charlton Kings
Charlton Kings Barcelo
Cheltenham Park Hotel Charlton Kings
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Questions & Answers

Here's what travellers have asked, with answers from Cheltenham Park Hotel staff and other travellers.
17 questions
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Gloucester, United Kingdom
Ipswich, United Kingdom
over a year ago
Reading, United Kingdom
2 months ago

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Questions? Get answers from Cheltenham Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Garden bedrooms are very lovely.”
 of 5 bubbles amyboo1207, 24 Feb 2017 | Read review
“Rooms with views of the garden are great.”
 of 5 bubbles rogersW2108ZY, 21 Feb 2017 | Read review
“With only one lift which has to be requested and the corridors long I would recommend a room near reception.”
 of 5 bubbles AmblesideMaggie, 20 Feb 2017 | Read review
“Lots of stairs and use of the only lift has to be requested and operated by duty manager. Would recommend asking for rooms nearest reception”
 of 5 bubbles E5727RUmargaretl, 19 Feb 2017 | Read review
“Our room was 450 although a long walk it did mean you didn't have hundreds of people stomping past. No views though.”
 of 5 bubbles Froggy3b, 19 Feb 2017 | Read review
5 of 5