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DoubleTree by Hilton Cheltenham

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Traveller (65)
Room & Suite (54)
Pool & Beach (5)
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Overview
  • Excellent44%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“warm cookies”(6 reviews)
“double tree”(19 reviews)
“long corridor”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (452)
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440 results
Traveller rating
186
136
65
29
24
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LanguageEnglish
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186
136
65
29
24
Show reviews that mention
All reviewswarm cookiesdouble treelong corridorspa breakspa facilitiesnice hotelpub next doorsteam roomon arrivalafternoon teadoubletree by hiltonbuffet breakfastnice rooma lovely staygood nights sleepstayed for one nighttown centre
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1 - 5 of 440 reviews
Reviewed yesterday via mobile

Stayed one night after spending the day walking. Was upgraded due to having gold status. Nice quiet room with view over the golf course. Bed very comfortable. Room clean and as it was my husbands birthday he had a card and chocolates. Nice touch. We...More

1  Thank babe199
Reviewed 5 days ago via mobile

Really enjoyable afternoon seminar in the very nice doubletree. A great quality buffet lunch in spacious restaurant and a few drinks on the large sun facing terrace. Really well chosen venue with big well decorated bedroom before got buffet breakfast. Great hotel!

2  Thank Richard K
Reviewed 1 week ago

This is the third time I have visited and we fancied a night away and I thought it would be the ideal place, but it has changed. When we booked in I was unimpressed as the staff are normally very cheerful, but the whole atmosphere...More

Thank Don V
Response from NeilParryHilton, Manager at DoubleTree by Hilton CheltenhamResponded 5 days ago

Dear Don I'm really sorry that your stay with us recently was not up to the same standard as you have previously experienced. I can assure you that we take your feedback very seriously and are looking at the items raised inside your review. We...More

Reviewed 1 week ago via mobile

Friendly welcome and yummy cookie or fruit, wasn’t expecting that so was pleased. Had booked a superior room with lake view for 2 nights, and we had room 301. As these rooms are ground / garden level, you can’t see the lake, so not really...More

1  Thank RichJH2111
Response from NeilParryHilton, Manager at DoubleTree by Hilton CheltenhamResponded 1 week ago

Dear RichJH2111 I'm really sorry that there were hiccups during your recent stay with us. I can assure you that I have raised the issues with my senior team who are looking in to what can be done in respect of the doors, and noise....More

Reviewed 1 week ago

Lovely clean hotel, nice relaxing bar area and helpful staff. Room was very comfortable , bed very cozy . Only problem was the hot water wasn't very hot, so bath wasn't hot which I really needed a nice soak after a long day of traveling...More

1  Thank HeatherfDressage
Response from NeilParryHilton, Manager at DoubleTree by Hilton CheltenhamResponded 5 days ago

Hi HeatherfDressage Its great to see that you had such a great stay with us at the hotel, and please let me apologise for the water not being hot enough. I can assure you we have raised this with our maintenance team so that we...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$78 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$78 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (65)
Room & Suite (54)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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petejc21
15 September 2017|
AnswerShow all 6 answers
Response from SunnyAM2 | Reviewed this property |
We were not going to have breakfast but when we checked in they offered it to us for 10 pounds pp if booked before midnight. It was worth it I felt, plenty of choice and decent coffee
0
Votes
Tigalapanpo
23 July 2017|
AnswerShow all 6 answers
Response from gnbruce | Reviewed this property |
Bus stop is closer that your room !!
0
Votes
allyboy
4 July 2017|
AnswerShow all 4 answers
Response from Ben L | Reviewed this property |
You want route 51 and they run hourly (roughly) apart from Sunday's. Not sure what time the last service is though, I'm afraid.
1
Vote
Room Tips
"Rooms on the south side have a lovely view"
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"Ask for the rooms with the view"
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"Ask for room overlooking garden - away from noise of road traffic"
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"Room 212 as it is a very small room and not really a double room."
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