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DoubleTree by Hilton Cheltenham

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Traveller (68)
Room & Suite (54)
Pool & Beach (5)
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Overview
  • Excellent44%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“warm cookies”(6 reviews)
“double tree”(19 reviews)
“long corridor”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (476)
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Traveller rating
195
144
67
32
25
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LanguageEnglish
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195
144
67
32
25
Show reviews that mention
All reviewswarm cookiesdouble treelong corridorspa breakspa facilitiesnice hotelpub next doorsteam roomon arrivalafternoon teadoubletree by hiltonbuffet breakfastnice rooma lovely staygood nights sleepstayed for one nighttown centre
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1 - 5 of 463 reviews
Reviewed today via mobile

This hotel is very accommodating the staff’s are very friendly and courteous. The rooms are spacious,clean and the beds are comfortable. WiFi speed is fast I didn’t have any issues and there are plenty of parking space. Breakfast was delicious everything was well prepared.

Thank cavellmck
Reviewed yesterday

Old building so no lifts, be prepared for a longish walk and carrying your cases up and down stairs. Good standard of breakfast but the restaurant had a very limited choice of mains on a Sunday ( chicken curry, baked salmon or an Asian cheese...More

2  Thank Alan L
Response from Ian D, General Manager at DoubleTree by Hilton CheltenhamResponded today

Dear Alan, I would like to thank you for your review of our hotel, I am delighted to hear that you enjoyed your breakfast. Please accept my sincere apologies for the reduced menu on Sunday evening, however I am glad that my team offered you...More

Reviewed 2 days ago

I got there an hour early and the room was ready. It was spotlessly clean, large and gorgeous. The grounds were breathtaking. The food in the bar was lovely and the drinks reasonably priced. Plenty of free parking too. I would definitely recommend this hotel...More

Thank angreeder2017
Response from Ian D, General Manager at DoubleTree by Hilton CheltenhamResponded 2 days ago

Dear angreeder2017 Thank you very much for your kind review it is much appreciated. I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back to the hotel very soon. Kind regards...More

Reviewed 4 days ago via mobile

Went with a large party as a guest for a weekend, the buffet on the Friday night was advertised as being available for 2 hours. So as to avoid the early rush we left it an hour only to find that most of the food...More

Thank keithl915
Response from Ian D, General Manager at DoubleTree by Hilton CheltenhamResponded 4 days ago

Dear Keith, Thank you for your review I am so sorry to hear that on this occasion you were disappointed with your stay. Please accept my sincere apologies for the issues you had experienced, with the quality of food and the service during your weekend...More

Reviewed 6 days ago

Clean, comfortable rooms with all the facilities you need, the hotel is well kept throughout. We found the staff to be particular highlight - everyone we encountered was friendly and professional and made you feel like they cared about your stay. We enjoyed drinks sat...More

Thank JaneFN48
Response from Ian D, General Manager at DoubleTree by Hilton CheltenhamResponded 6 days ago

Dear Ashlie, Thank you very much for your kind review it is much appreciated. I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back to the hotel very soon. Kind regards...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$75 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$75 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (68)
Room & Suite (54)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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petejc21
15 September 2017|
AnswerShow all 6 answers
Response from SunnyAM2 | Reviewed this property |
We were not going to have breakfast but when we checked in they offered it to us for 10 pounds pp if booked before midnight. It was worth it I felt, plenty of choice and decent coffee
0
Votes
Tigalapanpo
23 July 2017|
AnswerShow all 6 answers
Response from gnbruce | Reviewed this property |
Bus stop is closer that your room !!
0
Votes
allyboy
4 July 2017|
AnswerShow all 4 answers
Response from Ben L | Reviewed this property |
You want route 51 and they run hourly (roughly) apart from Sunday's. Not sure what time the last service is though, I'm afraid.
1
Vote
Room Tips
"The original building is listed and it is not possible for a lift to be installed"
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"Rooms on the south side have a lovely view"
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"Ask for the rooms with the view"
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"Ask for room overlooking garden - away from noise of road traffic"
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