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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection
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678 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Norfolk, United Kingdom
Reviewed 2 days ago NEW

amazing hotel stayed for 2 nights everything about this hotel is top draw the room staff food pool jaccuzi etc will be back hotel even put a birthday card in room on bed surrounded with petals lovely touch

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Helpful?
Thank greens127
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're delighted that you and your wife enjoyed your stay and that we were able to make your visit extra special, we look forward to welcoming you back for another special occasion.

Laindon, United Kingdom
Reviewed 3 days ago NEWvia mobile

It starts with friendly and efficient reception staff. Moving onto beautiful spacious rooms in the main building. Bar staff including Paul are great, professional and friendly along with beautiful surroundings. Dinner - picture attached of Venison Wellington along with our continental waiter was sublime. Can highly recommend the spa treatments too! Only disappointment was that we only stayed one night....

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Helpful?
Thank Tracyhahern
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're so pleased to hear that you liked the rooms, and will pass on your praise of the staff and the food to the rest of the team. We look forward to welcoming you back for a longer stay next time!

Reviewed 1 week ago

We stayed at the Quy Mill Hotel on 27 December to celebrate our first anniversary having been married at the hotel on 27 December the previous year. Firstly to say our wedding day was everything we could have wished for, superbly organised and attended to by all the staff at the hotel (highly recommended as a wedding venue). On our...

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Helpful?
Thank Gary S
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, it's lovely to hear such wonderful feedback about your wedding and we're delighted you would recommend us. We're very happy to have been able to make your anniversary that little bit more special, and look forward to welcoming you back in the near future.

London, United Kingdom
Reviewed 1 week ago

We stayed at the Quy Mill Hotel for our first anniversary and had a lovely time there. All staff are extremely helpful and couldn't do enough for you. The hotel itself is very clean and extremely comfortable. The bathrooms are kept well heated with heated towel rails and powerful showers. On our first night we chose to have dinner in...

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Helpful?
Thank RiannaMargaret
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your review, we were very sorry to read of the confusion with your meal, we'll take a look into why this happened, we'll also pass your feedback regarding the meal on to the kitchen as we do pride ourselves on our 2 AA Rosette Restaurant. We're glad however that you enjoyed your stay overall, and...

Ely, United Kingdom
Reviewed 1 week ago

We stayed at the quy mill hotel for my mother's 50th birthday. As soon as we stepped through the door all the staff couldn't help of helped any more than they did they went above and beyond there Job. From the special touch of balloon and birthday cards at our tabkes for dinner, everyone was so helpful and really made...

Review collected in partnership with Best Western
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Helpful?
Thank kelly c
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review. We're absolutely delighted to hear that the birthday was a success, and we'll pass your lovely comments on to the rest of the team. We look forward to welcoming you back for another special occasion (or just to pop in for dinner or use of the spa!).

Ilford, United Kingdom
Reviewed 1 week ago

A lovely room in a separate barn-like conversion with double height ceiling and wooden beams. Very comfortable bed, quiet and warm. Nice complimentary tray with biscuits and various different tea, coffee and hot chocolate. Bathroom very nice in sandstone and grey with powerful shower, but attached to the taps, so not entirely consistent with temperature control. Restaurant and room service...

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Helpful?
Thank thistlemusic
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review. We're sorry to hear you had trouble with the wifi and have made a note of this, and will look into the temperature issue with your shower, but we're pleased that you found the rooms and staff pleasant and enjoyed your stay overall. We look forward to welcoming you back for another...

Durham
Reviewed 1 week ago via mobile

I was looking for a stop over with a nice spa, decent food and a comfy room. Quay Mill hit the bill with no problem at all. I ended up getting stuck in traffic and had to phone ahead to say I was going to be half an hour late for my treatments in the spa. The staff were brilliant,...

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Helpful?
Thank happylittleexplorer
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review. We're very pleased to hear you enjoyed your stay and that you found the team friendly and your dinner pleasant. We look forward to welcoming you back in the near future.

Hertford Hertfordshire UK
Reviewed 2 weeks ago

Just an overnight stay at Quy Mill but found it very pleasant. The room was very clean especially the bathroom which was very pleasing. The staff here are all very nice and looked after us very well. The food was lovely, good quality and nicely presented. The old water wheel is still in situ which is a nice feature and...

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Helpful?
Thank LindaMc108
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review. We're very glad to hear you enjoyed your stay and the food, and that you found the staff friendly. We'll pass your comments on to the rest of the team and look forward to welcoming you back in the near future.

Norwich, United Kingdom
Reviewed 2 weeks ago

This is a lovely hotel, based in an old water mill, set in picturesque surroundings. We were upgraded to an executive room in one of the outside blocks next to the Spa which was very comfortable and quiet. Staff very friendly and helpful. The Pool and spa area proved to be the perfect place to relax and unwind between Christmas...

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Helpful?
Thank Annielyn59
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review. It's lovely to hear you enjoyed your room and found the staff helpful. We do have a wonderful array of wildlife on the river and the surrounding grounds, and the spa certainly is a relaxing spot to watch them! We'd be delighted to welcome you back this time next year (or indeed...

Reviewed 2 weeks ago

We have just finished our stay at this hotel. The room is lovely and clean. All the staff are very friendly. We only had breakfast which was lovely and they catered for food allergies aswel. We didn't have lunch as we thought the prices were a little pricey but that's personal opinion. We went on trip advisor to find a...

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Helpful?
Thank Louise R
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review. Delighted to hear that you enjoyed your room and the breakfast, and we will be sure to pass your comments on to the rest of the team. We will let the spa know your thoughts regarding the music, and look forward to welcoming you back again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whatever you expect from a four star luxurious small hotel in Cambridge, you will be pleasantly surprised by the Quy Mill Hotel & Spa! Once an historic watermill, Quy Mill Hotel & Spa is a secluded haven which offers charming hotel accommodation in Cambridge, award winning 2 AA Rosette food and unfailing courtesy. It has long been a magnet for visitors from across the world, and they come here to Cambridge for a great many reasons. Guests enjoy the University City of Cambridge, and the easy access to Newmarket and the range of treasures to be found in the area. They appreciate the peaceful atmosphere, the excellent food and the attentive service of the Mill. We often welcome back couples who were married here so they can remember the enchantment of their Cambridge wedding. Our business clients comment on the ease with which any arrangements can be made and how they look forward to a session in our Health Club when the day's business is concluded - available free to guests, it is complete with a stunning deck level pool. Our business clients recall the enjoyment and benefit of corporate team building exercise in our famous 'five acre field' and Quy Mill Hotel & Spa has become their first port of call when looking for places to stay in Cambridge. All our rooms feature en-suite bath and shower and some offer the height of exclusivity with four poster beds and double whirlpool spa baths. Our award-winning restaurant will create a tempting selection of local and international dishes, while room service is on call 24 hours a day. A full list of amenities can be reached here. Welcome to Quy Mill Hotel & Spa. We promise to provide everything you would expect from a luxury hotel in Cambridge - and much much more! ... more   less 

Additional Information about Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

Address: Church Road, Stow Cum Quy, Cambridge CB25 9AF, England (Formerly BEST WESTERN PLUS Cambridge Quy Mill Hotel & Spa)
Region: United Kingdom > England > Cambridgeshire > Cambridge > Stow Cum Quy
Price Range: £76 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quy Mill Hotel & Spa, Cambridge, BW Premier Collection 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Cambridge
Cambridge Best Western
Quy Mill Hotel & Spa, Cambridge, BW Premier Collection Stow Cum Quy, UK - Cambridgeshire
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Questions & Answers

Here's what travellers have asked, with answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and other travellers.
6 questions
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Chester, United Kingdom
Truro, United Kingdom
4 months ago
Chester, United Kingdom

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Questions? Get answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want something special room 2”
 of 5 bubbles greens127, 15 Jan 2017 | Read review
“Room 206 was a great size, good bathroom but has no view.”
 of 5 bubbles Blue_Rabbit_5, 10 Dec 2016 | Read review
“Room with a four poster are quite and comfortable”
 of 5 bubbles trevorc254, 31 Oct 2016 | Read review
“No lift so choose outside lodges or rooms on the lower floor of the mill”
 of 5 bubbles richardmH9916WN, 30 Oct 2016 | Read review
“Spa bath rooms are very roomy.”
 of 5 bubbles Johnviper6859, 24 Oct 2016 | Read review
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