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Le Meridien Kochi

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Traveller (1139)
Room & Suite (209)
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Certificate of Excellence

About

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Value
Certificate of Excellence
Fashionably luxurious in 25 acres of beautiful, pristine environs, Le Meridien Cochin offers the perfect view into the best Kerala has to offer, her natural beauty of backwater rivers and coconut groves. Designed for the discerning traveler, the hotel offers a unique brand of chic, culture and discovery served with an Indian smile to the guest.Le Méridien Kochi offers a variety of guest rooms to satisfy the individual needs of our guests. Le Méridien Towers has 72 state-of-the-art suites with large bay windows overlooking the scenic beauty, bright paintings, and contemporary decor. Royal Club floors are bastions of luxury for the business barons.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Lagoon View
Great View
HOTEL CLASS
Hotel links
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Location

Full view
Contact
Maradu, Kochi (Cochin) 682304 India
Getting there
Kochi Airport3 mi
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1,470Reviews
1,192Photos
31Q+A
100Room tips
Traveller rating
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Popular mentions
Recently visited the Ayuh spa at this hotel. From appointment to registration to the spa experience was spotless. Entire team was extraordinary in terms of courtesy. Kudos to Pratheesh in particular. I have not seen a polite, expert & genuine than him so far. He ensured that
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Good hotel. The staff are friendly. But I felt the LeMeridien standard is missing. May be the property is old. Needs a facelift. Executive lounge was good. They had a decent spread of snacks in the evening.
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+4
This was clearly at a point in time a great 5 stars hotel. WAS. The hotel needs a considerable overhaul: pictures on website are of the new remodeled rooms, but the regular ones are a far cry from what you see. Also, be aware of half of the rooms are in a remote building that
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Response from lemeridienkochi, General Manager at Le Meridien Kochi
Responded 1 week ago
Dear Guest, Namaskaram from Le Meridien Kochi ! Thank you for choosing Le Meridien Kochi for your stay. We were elated and at the same time disheartened while reading your review. We are sorry to hear that you were not happy with your room and the boat ride across the backwater, We were hoping that you would be pleased with the boating experience and the quite and serene ambiance of the west wing like most of our guests, but clearly that was not the case. Please accept my apologies for the inconvenience. We have taken your feedback on a serious note and are working on it. As you rightly pointed out, our people are our saving grace. Glad to hear that Prateesh, Ekon and Narendra conveyed our hospitality during their interactions and you were well pleased with the courtesy. Thank you for appreciating them for their good work, undoubtedly they would be pleased to hear from you. Thank you for sharing your feedback with us. It is critical for us to know how our guests are feeling about their stay so that we can improve our service and your appreciation is the biggest recognition and motivation we can hope for. We look forward to welcoming you back to our hotel and for an opportunity to make it up for the past stay. Thank you once again. Warm Regards Tejus Jose General Manager
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The ayurvedic spa at the hotel premises is extremely good. It is very clean and they use good products.The staff take very good care of you. Special thanks to Mr.Pratheesh for the very relaxing massage and taking extra care for my back pain.
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Was very disappointed with the quality of service. Housekeeping service didn't clean my room until 3pm. Had to call multiple times to get them to come and do the service. The quality of bed making was very poor. They didn't even know what a turn down service is. The buffet
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Response from lemeridienkochi, General Manager at Le Meridien Kochi
Responded 1 week ago
Dear Mr. Robby, Namaskaram from Le Meridien Kochi ! Thank you for being our guest. We are dismayed to hear that your experience was not up to expectations. Please accept my sincere apologies for the inconvenience. We have taken note of all the concerns and have appraised our team of your feedback. We are always on our toes when it comes to the welfare of our guests and always on the vigil to ensure the best of services. We are doing a deep dive into the matter and assure you that every concern you have raised will be addressed on priority. We would appreciate it if you would permit us to get in touch with you for understanding the circumstances better. Please feel free to contact me personally at tejus.jose@marriott.com, Looking forward to hearing from you. A guest feeling underwhelmed leaves us wondering where we erred and thinking of how to avoid it in future. Thank you for sharing your feedback and for the support and understanding. We request you consider this as a one-off incident and would provide us an opportunity in the near future to make it up to you. Looking forward to welcoming you back to the hotel soon. Warm Regards Tejus Jose. General Manager
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Photo provided by managementLe Meridien Kochi
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Photo provided by managementLe Meridien Kochi
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Photo provided by managementLe Meridien Kochi
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Yes, that’s what I understand. I’m still confused though if the duplex junior suites have balconies!
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Dear Guest, Yes we do have a boat jetty which can provide a short back water boat ride.
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I guess
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Dear Guest, Thank you for showing your interest! We have a dedicated travel desk to arrange your local transportation and attractions. For Club rooms, we normally do charge for airport transfers. Thank you!
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"It was a pleasure to stay at this hotel and would highly recommend it."
"Higher floors have better views"
"Do not stay here"
"Get a room on the fifth floor for a balcony, good views and club access!"
"Ask for a Balcony Room and I suggest having a room either on the fourth or firth floors and of course facing the pool and gardens..."
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PRICE RANGE
US$84 - US$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien cochin hotel kochi (cochin)le meridien cochin resort and convention centerle meridien kochikochi le meridien
LOCATION
IndiaKeralaErnakulam DistrictKochi (Cochin)Maradu
NUMBER OF ROOMS
223
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