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Hotel Sierra Resort Yuzawa

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75 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Singapore, Singapore
Reviewed 5 weeks ago via mobile

We arrived at Narita airport at 2pm. Long queue at the counter.Got our JR EAST 5 Days Flexible Pass at ¥17,000 booked online from Singapore.Got reserved seats tickets to Tokyo then change another train to Echgo Yuzawa.We reach Echigo Yuzawa station at 6pm. Mr.Tomonori is at the station waiting for us.He is very helpful and speak very good fluent english.We...

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Helpful?
1Thank agnesyeo
yuzawa3250, Front desk at Hotel Sierra Resort Yuzawa, responded to this review

Dear Agnes & Jerry, Thank you for staying and choosing our hotel. We are very glad to hear that you have enjoyed your stay with us, and we would also like to thank you for the warm words you have wrote to us. We are looking forward to serving you again in December! Kind regards, Matsumoto Tomonori

Singapore, Singapore
Reviewed 4 April 2016

This is my first time travelling to Japan and Hotel Sierra Resort is the first place I visited. The service provide is very professional. 1) The shuttle service arrive and depart very punctual and helpful. 2) Front counter very patience with my 101 queries on the room and skii package 3) There is Language barrier from the staff on issuing...

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1Thank pandap445
Bangkok, Thailand
Reviewed 4 April 2016

Hotel Sierra Resort is very wonderful place. I love this hotel. Service mind and I feel good. It was a good time for me. You will see the natural, fresh for your life. I wish go to Hotel Sierra Resort every year.

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Thank jaraweey
Tokyo Prefecture, Japan
Reviewed 2 April 2016

A good size resort with a fantastic mountain view. Japanese staff are friendly and helpful. Cozy, a large lounge area in the lobby as well as the 3rd floor where we enjoyed a view and some free drinks (coffee, tea etc.) French course dinner was quite delicious and we thoroughly enjoyed it. It had a wide variety of both Japanese...

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1Thank Miki G
Bangkok, Thailand
Reviewed 1 April 2016

A resort is such a wonderful place for a family where you can relax amidst great ambience. The location is just closed to the ski area, so it's really convenient.The hotel staff is really helpful & friendly.

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1Thank giftkanops
Bangkok, Bangkok, Thailand
Reviewed 29 March 2016

Nice location, it is located at the top level so you can see the view of Echigo-Yuzawa town which surrounded by mountains and it is also located in the middle of the piste which is very good because you can go playing and back the hotel to take some rest and go playing again. Nice room, large, clean and cozy...

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1Thank Rattanapan U
Tokyo, Japan
Reviewed 22 March 2016 via mobile

What a fantastic family friendly resort right on the slopes. Service was impeccable, rooms large, cozy and comfortable. Floor is heated which is great after a cold wet day outside. The lobby is comfortable with lots of plush couches to lounge on and coffee/tea available throughout the day. Ski and board rentals are good quality. There is a toddler playroom...

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1Thank Maud V
Hong Kong, China
Reviewed 14 March 2016

Attentive staff that cater all our needs and answer our questions patiently. A few of the staff speak fluent English. Their restaurant provide a nice 4 course dinner with different menu every night. However it would be much better if they can provide choices between western and Japanese food. Snowboard gear can be rented in hotel. Hot soup and desserts...

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1Thank Sandra F
Taiwan
Reviewed 8 March 2016

So glad and lucky chose here for my anniversary:) Very beautiful place I will never forget it. Friendly staff of, nice dinner and breakfast, and I really love the out door hot spring! I am really love this romantic place, next time I want to take my parents to here for their wedding anniversary, too!

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Thank chiu46
Bangkok
Reviewed 4 March 2016 via mobile

The resort is located on the most stunning view in Iwappara ski resort. We stayed in family room with mountain view with 4 beds. The room is large with comfy sofa set and big window with a promised mountain view. We are quite happy with the room. Check in is smooth and fast. This is quite a family friendly resort...

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1Thank petites_people

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
How would you like to relax in our hotel with fresh air and a fantastic view of the mountains surrounding. Our 100% pure onsen (hot spring) is officially approved by research institution, that the water has effects for neuralgic, muscle pain, joint pain, pain shoulder and 10 more symptoms. We are sure that soaking in our onsen should take your tiredness away in no time. Our French full course dinner is made by our own chef, using local materials. Every room in our hotel has there own private bath (excluding cottage building since it is very close to the hot spring) and shower toilet. Especially for premium deluxe type there is a private bathtub in your balcony as well. And also for your convenience we have free WI-FI, free drink service at our lounge and shuttle bus from Echigo-Yuzawa station. ... more   less 

Additional Information about Hotel Sierra Resort Yuzawa

Address: 731-1 Tsuchidaru | Iwappara Ski Area, Minamiuonuma-gun, Yuzawa-machi 949-6103, Niigata Prefecture
Region: Japan > Chubu > Niigata Prefecture > Minamiuonuma-gun > Yuzawa-machi > Echigoyuzawa Onsen
Price Range: £126 - £378 (Based on Average Rates for a Standard Room)
Number of rooms: 56
Reservation Options:
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Also Known As:
Hotel Sierra Resort Yuzawa Japan/Yuzawa-Machi, Niigata Prefecture
Hotel Style:
#1 Onsen Hotel in Yuzawa-machi
#2 Ski-In / Ski-Out Hotel in Yuzawa-machi
#6 Best Value Hotel in Yuzawa-machi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sierra Resort Yuzawa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your room has window, you will see slope and snow. It's wonderful.”
 of 5 bubbles jaraweey, 3 Apr 2016 | Read review
“Corner family room on the 3rd floor is quiet with a great mountain view and has 2 large windows.”
 of 5 bubbles 20mikig, 1 Apr 2016 | Read review
“Rooms far from kids if you prefer having the quiet and peaceful rest”
 of 5 bubbles Hoshi1111, 27 Feb 2016 | Read review
“Triple room ”
 of 5 bubbles irinawatim, 17 Jan 2016 | Read review
“Upper floors are best view than 1st floor.”
  • View from resort
  • My room
 of 5 bubbles joj611, 28 Apr 2015 | Read review
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