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Bergtour Marukita

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26 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Hong Kong, China
Reviewed 3 days ago NEW

Great location (5-8 mins walk to Happoone Ski Field). Lots of restaurants and convenient stores nearby In the midst of a main ski village. Close to ski rental shops Close to shuttle bus station Service was super friendly, limited English, but could get by. Rooms are Japanese style Tatami's The Onsen within the hotel was great, with an outdoor alternative...

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Thank maboire
Stamford, Connecticut
Reviewed 5 days ago NEWvia mobile

The Bergtour Marukita hotel is a fantastic example of true Japanese hospitality in Hakuba. Maruyama (pictured) is always at the front desk, and may be an owner. While her English needs work, she more than makes up for it in her joyous, positive attitude. Morning, noon and night she has a huge smile, always welcoming you into the hotel. If...

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Thank JNFII
Switzerland
Reviewed 2 weeks ago via mobile

We thoroughly loved staying at Bergtour Marujita for 5 days over Chinese New Year. No. 1 is the service: super friendly, always going out of their way to make our stay comfortable. Very family feel. Also the location is great, with a very short walk to the ski shuttles, Hakuba train station and several good restaurants. The rooms were comfortable,...

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1Thank swissbiker
Reviewed 4 January 2017

Myself and my two children stayed at the Bergtour Marukita in early January 2017. We cannot speak highly enough about the hotel and the staff, they went out of their way to make our stay a memorable. Excellent staff Clean and comfortable room. Good breakfast. Excellent Onsen.

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2Thank BlueSky273
Hong Kong, China
Reviewed 1 January 2017 via mobile

While the rooms and hotel itself is probably not 5 star, the enthusiasm and general goodwill make up for it. Nothing is impossible or too hard. We had the Japanese style room, and the two teenage boys with me found if quite intriguing and very comfortable. You have a choice of Japanese or western breakfast which we alternated different days....

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1Thank Mark R
San Diego, CA, United States
Reviewed 13 April 2016

I highly recommend staying at this hotel. Even though communication could be difficult, the staff were wonderful and provided awesome service. They contacted us to find out what time we would be arriving at the bus station so that they could pick us up. The winter bus schedules ended for the season, so they drove us around to pick up...

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1Thank Babette O
Reviewed 2 March 2016 via mobile

My partner and I stayed here for 1 week and absolutely loved every moment of our stay. The staff were incredibly friendly and so helpful. The rooms are traditional Japanese style and I can't forget to mention the Onsen with views of the Happo mountain. The food that is served for breakfast and dinner was also amazing, one set menu...

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Thank Becdvrece
Sydney, New South Wales, Australia
Reviewed 15 January 2016

Comfortable and clean, this hotel is ideally placed to reach the bus terminal and surrounding ski fields. Service is done with a massive smile as the ladies and gentlemen that serve the patrons are friendly as one can be. The front desk lady was amazingly helpful and the men and women serving dinner and breakfast did so diligently and made...

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1Thank Theresa A
Reviewed 22 September 2015

We had some difficulty with communication but I take nothing away from a 5 star rating because A. that should be expected when travelling overseas and B. the staff were incredibly cheerful & helpful. We were a tad late when arriving in Hakuba however the staff didn't hesitate to drive us to a ski resort, or even drive us to...

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Thank Daniel S
Hong Kong, China
Reviewed 23 February 2015

I stayed here for a week as a big group of 7 people. Four parents, plus my husband and ski friend. Due to the everyone has different schedule, we kept changing the requirements on the room, but Marukita was very helpful and accommodate with our requirements. Their location is great, just 5 mins to the Happo bus station where you...

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Thank Angus L

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Amenities

Highlights
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning

Additional Information about Bergtour Marukita

Address: 4995 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: £107 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bergtour Marukita 3*
Number of rooms: 30
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Questions & Answers

Questions? Get answers from Bergtour Marukita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms do not have a shower, so make sure you check if you want one.”
 of 5 bubbles babetteo481, 12 Apr 2016 | Read review
“Make sure you get a group photo with the entire staff when you leave”
 of 5 bubbles danielsX1181KH, 21 Sep 2015 | Read review
“Were we living in a sound proof box? We never heard any other clients from our room, 209.”
 of 5 bubbles Tonyd895, 3 Feb 2015 | Read review
“Not all Japanese style rooms come with an attached bathroom so be sure to book one that does unless you do not mind using a common bath.”
 of 5 bubbles GeraldY891, 23 Jan 2015 | Read review
“The Japanese style rooms are really comfortable and warm!”
 of 5 bubbles 787sarahm, 18 Feb 2012 | Read review
5 of 5