We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Win Big When You Book on TripAdvisor

Pension Eternal Flame

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Pension Eternal Flame
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

60 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 43: English reviews
A TripAdvisor Member
Reviewed 6 March 2016 via mobile

Although we stayed next door, we were invited to dine at Eternal Flame by Aki (who worked at EF) while waiting for the bus one morning with our three young children. Although neither my partner or I could be classified as 'foodies', we were both delighted with the whole experience - warm greeting at the door, invited to relax in... More 

Thank A TripAdvisor Member
Tweed Heads, Australia
1 review
Reviewed 18 February 2016

We travelled from Australia in a group of 16 (8 adults/8 children). The hotel came very highly recommended and we could not fault it. The hosts were extremely accomodating (even baking a cake for the b'day of one in our group) and also doing laundry for us-both at no extra charge. They also collected us all from the bus station... More 

Thank MelManning
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 February 2016 via mobile

We stayed next door to the Eternal Flame during our 2 week stay in Hakuba. Although we did not stay in the BnB we stopped in for breakfast on several occasions. They offer a fantastic (and cheap about $10 AUD) 3 course breakfast with unlimited tea, coffee and juice. They also sold us discounted 1/2 day ski passes. The common... More 

Thank gkelly27
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 February 2016

Excellent location close to Echoland main street, rooms were warm and very clean. The bathroom was always spotless. Nice and warm building, even with the gas heater off during the day, room was still warm upon returning in the afternoon. Communal lounge area was very comfortable and a great place to meet other guests. Very good Wi-Fi downstairs in the... More 

Thank Jason A
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2016

We stayed at Eternal Flame for 5 days in January 2016, and couldn't have been happier with the experience. Nao and Kimi were excellent and attentive hosts, nothing was too much trouble, from driving family members to the doctors, booking restaurants, lift tickets, and organizing our ski gear to be sent on to Narita ahead of us. Kimi is an... More 

Thank Adrian3193
Gold Coast, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 December 2015 via mobile

Fantastic hosts, authentic experience, very comfortable and so convenient. Will return to Hakuba and will definitely stay at Eternal Flame. Homely yet authentic Japanese environment. Convenient to slopes, village, restaurants etc. Dining in also a great option after long day on the slopes. Hosts could not be more accomodating or welcoming. Unforgettable.

Thank Hylton101
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 May 2015

The accommodation was amazing at the Eternal flame. Nao and Kimi were the most wonderful hosts and would bend over backwards to make your stay comfortable. They have a huge knowledge of the the area, which restaurants to eat at and which areas to ski. The food at Eternal Flame was also beautiful, with some great wines also on the... More 

Thank James L
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 May 2015

I put Hakuba on my 10 day trip to Japan to experience the powder snow. Finding good and well-located accommodation proved a bit of challenge til I found some great reviews on this pension. I booked a room for two nights and after a brilliant trip by rail to Hakuba I was picked up by the hotel owner at the... More 

Thank Dutch_Travllr
Wollongong, Australia
2 reviews
Reviewed 10 April 2015

Love love loved this place. The hosts are so nice, food delicious and Echoland is just beautiful. I can't wait to book another holiday here. Nao and Kimi are the nicest hosts and people you could ever meet. Thanks again you guys :) :) :)

Thank missyisobel
Brisbane, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 February 2015

This was my second stay at Eternal Flame and this place keeps getting better. It's located in Echoland near heaps of different restaurants and the bus to the ski fields is a very short walk down the road. Nao and Kimi are the best hosts you could hope for. Nao will give plenty of recommendations for different restaurants but the... More 

Thank MickeyR2D2

22 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (22)
Hotel & Grounds (4)
Room/Suite (4)
Bathroom (2)
Dining (1)
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hakuba-mura hotels
Hotel Mont Blanc Hakuba
#20 of 99 in Hakuba-mura
108 reviews
Hakuba happou Onsen
Hakuba Highland Hotel
Hakuba Highland Hotel
#3 of 99 in Hakuba-mura
119 reviews
Hakuba happou Onsen
Hakuba Yamano Hotel
Hakuba Yamano Hotel
#13 of 99 in Hakuba-mura
93 reviews
Show Prices
Show Prices
Show Prices
Grove Inn Skala
#2 of 365 in Hakuba-mura
72 reviews
Pension Karunaju
#14 of 365 in Hakuba-mura
19 reviews
Snowbird Pension
#5 of 365 in Hakuba-mura
47 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking

Additional Information about Pension Eternal Flame

Address: 2455-11 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Price Range: £83 - £143 (Based on Average Rates for a Standard Room)
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline and Booking.com so you can book your Pension Eternal Flame reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pension Eternal Flame staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Pension Eternal Flame staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early to secure the ensuite rooms.”
 of 5 bubbles MelManning, 18 Feb 2016 | Read review
“Any room is a good room!”
 of 5 bubbles 491jasona, 12 Feb 2016 | Read review
“Recommend the rooms with ensuites as the showers and mens toilet are downstairs.”
 of 5 bubbles Adrian3193, 31 Jan 2016 | Read review
“The beds were hard, but all beds in Japan seemed very hard to me, these were some of the more comfortable ones.”
 of 5 bubbles LindsayandSteve, 5 Feb 2014 | Read review
“Whether you book a room with an included bathroom or not, make sure you try the hot tubs in the ladies and mens bathrooms!”
 of 5 bubbles 345RebeccaM, 6 Feb 2013 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay