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Hotel Mont Blanc Hakuba

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Hotel Mont Blanc Hakuba
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120 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Melbourne, Australia
Reviewed 1 week ago

Exceptionally lovely and helpful staff. Nothing was too much trouble, it seemed, at any time of the day. Amenities were more than adequate and comfortable and the shuttle stopped right outside, with a couple of very good restaurants within 100m.

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Helpful?
Thank danamurray2017
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you very much for your review Danna Murray, your opnion and suggestions are very important to improve our service and make stays of future guests as pleasant as possible. I would like to request the kindness of posting your review also on booking.com (if your reservation has been made on the site) so that the guests who search our...

Reviewed 1 week ago via mobile

So we book online, late and last minute and we're lucky to get a room. From end to end the service was beyond expectation. Souza The Brazilian, his Japanese associate and the elderly Japanese man who reminded me of my father, always their to support and help. We were picked up and dropped off when we arrived and anywhere we...

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Helpful?
Thank Marc R
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you very much for your review Marc, your options and suggestions are very important to improve our service and make stays of future guests as pleasant as possible. I would like to request the kindness of posting your review also on booking.com (if your reservation has been made on the site) so that the guests who search our hotel...

Reviewed 1 week ago via mobile

We four girls from rural nsw just spent 8 glorious days at Hotel Mont Blanc in Hakuba. We loved it! The staff are endlessly friendly and extremely helpful! When I came down motion sick they helped me navigate japanese chemists and even sourced medicine for me. When my friends hurt themselves snowboarding, same thing, the staff are amazing! The man...

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Helpful?
Thank Shannan C
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you very much for your review, your options and suggestions are very important to improve our service and make stays of future guests as pleasant as possible. We hope to host you again. Best Regards Souza

New South Wales, Australia
Reviewed 1 week ago via mobile

Rustic and weathered, but warm, comfortable and homely. Great drying room, great staff, a lovely older guy who supplied the slippers at the front door. Souza the Brazilian but fluent Japanese, is v helpful, ask if you have anything you need, they will go out of their way to help in any way they can. They make multiple calls, take...

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Helpful?
Thank Snowygeek
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you very much for your review, your options and suggestions are very important to improve our service and make stays of future guests as pleasant as possible. We hope to host you again. Best Regards Souza

Melbourne, Australia
Reviewed 1 week ago

We stayed at Mont Blanc Hotel for a skiing trip. The room service was great and good, tasty breakfasts, very good assistance for ski lift tickets, shuttles and restaurants and helpful and kind staff members that can speak English. The hotel is very close to the mountain and there is a shuttle bus stop able to bring you to the...

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Helpful?
Thank schenhuijuan
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you very much for your review, your options and suggestions are very important to improve our service and make stays of future guests as pleasant as possible. We hope to host you again. Best Regards Souza

Reviewed 2 weeks ago

Stayed at Mont Blanc Hotel for family skiing trip. Overall experience was positive. Hotel service was great, good hot breakfast, VERY good assistance with shuttle to lifts and restaurants, good restaurant recommendations, helpful staff who spoke English (some were Brazilian). The onsen-spring bath inside hotel is very small. An outside natural onsen (reached by hotel shuttle) is excellent but charges...

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Helpful?
Thank Larry B
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you for your choice and it is very important for us. Due to the onsen at the hotel it is not so big, we offer free tickets for the first visit to the onsen Hakuba genryu no yu and also the free bus in 3 schedules with a small stop at the convenience store for shopping.Really if compared with...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 2 weeks ago via mobile

It is a humble hotel with everything you need. It is very close to goryu mountain. The staff were absolutely fantastic and went out of their way to help us. They booked dinners for us every night, drove us wherever we wanted and gave us good deals on ski passes. All in all a really great stay

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1Thank A TripAdvisor Member
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you very much for your review, your options and suggestions are very important to improve our service and make stays of future guests as pleasant as possible. We hope to host you again. Best Regards Souza

Brisbane, Australia
Reviewed 3 weeks ago via mobile

Perfect location. From the friendly door man , efficient owner and the Best manager ever encountered at a holiday destination- dont think twice about staying here. Souza's english is perfect and he will bend over backwards to help with any information or tips. Best doonas on the planet! Had a western room with loft- great for 2 teenagers. Short walk...

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3Thank lloydg789
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you very much for your words, your options and suggestions are very important to improve our service and make stays of future guests as pleasant as possible. We hope to host you again , hope nozawa was good as hakuba for you family!!! Best Regards Souza

Perth
Reviewed 3 weeks ago via mobile

We just left Hotel Mont Blanc Hakuba Annex this morning bound for Itoigawa, sadly having to say good bye to Ojisan, Sakurada-san and Souza-san after 3 blissful nights. Thank you very much. Thoroughly enjoyed your warm hearted hospitality - comfortable room for 4 grownups, solid breakfast to start our day, tour bookings, suggestion of walking trail, value dinner recommendation (shout...

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2Thank aavz_ta
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you very much for your review Alex , your opinion and suggestions are very important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to know you have a good time here with us We hope to host you again. Best Regards Souza

Reviewed 3 weeks ago via mobile

My husband and I stayed at hotel montblanc hakuba for our honeymoon and we were impress by the warm hospitality of boss, Souza and his crew. From the moment we arrive and to the day we depart, Souza and his crew has made every single day special. From the daily wake up calls for breakfast (thank you Souza), to the...

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2Thank Emily F
Montblanc H, Guest Relations Manager at Hotel Mont Blanc Hakuba, responded to this review

Thank you very much for your review Emily im glad for it, your opinion and suggestions are soo important to improve our service and make the stays of future guests as pleasant as possible. We are very happy to know you have a good time here with us and your honeymoon was special in japan.Thnaks for the chat about work,possibilities...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Multilingual Staff
  • Free Parking
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Montblanc Hakuba Manager Nice hotel,located well,very good prices,free parking,free internet wirelless,also notebook to rental,japanese&western style roons with b , young friendly employees ,portuguese & english talker,drier & lockers roons,collective bathtub,smal living.... Our restaurant offers a diverse menu set on a backdrop of the beautiful Hakuba. Our 'East meets West' menu is sure to delight even the pickiest eaters. Traditional Japanese & Modern Western dishes are made from the finest ingredients Japan has to offer such as Japanese rice, famous Nagano apples, vegetables and selected meats prepared by our Chef from overseas. A vegetarian menu is also available if required. An assortment of beverages are available including soft drinks; Japanese & International beers; Shochu (Japanese Sake); Hakuba's selected wines; Bathe in natural springwater bathtubs (from the Japanese Alps) after a day on the skifields to reinvigorate & relax. If you would like, you can even enjoy a more invigorating & scenic experience at the nearby Rotenburo Onsen. Discounted tickets are available for all our valued guests. Our Services Built in a traditional Japanese/Western style, our aim is to provide a hospitable & personal service to make your stay as comfortable as possible in Hakuba. The Services we offer include: Daily Serviced Rooms Wireless internet access and Internet kiosk with Ski-lift passes & Equipment hire all inclusive (Any information in regards to Ski Lessons, Rentals, Tours, Transfer to and from Hakuba Goryu by regular shuttle and Hotel transfers to other Hakuba resorts is very easily accessible). Business facilities: Air conditioning TV In-room heater Refrigerator (available in some rooms) Private Shower (available in most rooms) Wireless / WiFi internet access Japanese Onsen (i.e. "Bathtub") with facilities including hairdryer, shampoo, soap, toothbrush set; Mixed Menu (Western and Japanese) Vegetarian menu also available on request We can advise and help to book airport transfer to hotel. ... more   less 

Additional Information about Hotel Mont Blanc Hakuba

Address: 22200-8 Kamishiro, Kitaazumi-gun, Hakuba-mura 399-9211, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Price Range: £88 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mont Blanc Hakuba 3*
Number of rooms: 23
Reservation Options:
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Hotel Style:
#6 Best Value Hotel in Hakuba-mura
#13 Family Hotel in Hakuba-mura
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mont Blanc Hakuba staff and other travellers.
5 questions
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Shanghai, China
Canberra, Australia
over a year ago
Brisbane, Australia
over a year ago

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Questions? Get answers from Hotel Mont Blanc Hakuba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1109 has a funky loft if you want to gather with friends.”
 of 5 bubbles Diebschlag, 28 Feb 2015 | Read review
“Higher floors are quieter”
 of 5 bubbles shonaz2015, 13 Feb 2015 | Read review
“If you want a quieter room ask for one on the second floor.”
 of 5 bubbles P6371ROjuliem, 19 Jan 2015 | Read review
“Remember in Japan the rooms are often charged by the person, not the room. Call them as rates are lower for kids. We had end of corridor, quiet and comfy.”
 of 5 bubbles akaall, 5 Jan 2015 | Read review
“Our room was upstairs at the end of the corridor- very quiet”
 of 5 bubbles AnnieDarb, 14 Mar 2014 | Read review
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