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Restaurant & Hotel Traumerei

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Restaurant & Hotel Traumerei
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39 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2016 via mobile

Food is simply of the highest quality. Service is also of the highest quality. So happy my wonderful wife took me to this extraordinary restaurant. Very understated environment but so very good. Great new onsen. Bedrooms could be better but we came for the food and it was one of the best meals I have had EVER!

Helpful?
Thank Andy P
Melbourne, Australia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2016

The staff were very friendly , but the language barrier was very difficult. Breakfast had to be in your room only and not in the resturant and croissants jam and tea / coffee for breakfast. Well i dont eat those and it took 10 min to explain this. Our room was so small and shaped like a letter c with... More 

Helpful?
Thank Amanda J
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 6 April 2016

We started our Japan holiday at the Traumerei and we couldn't have asked for a warmer welcome to this beautiful country. We were greeted by the staff at the bus stand and she drove us to the hotel, partly covered in snow, we couldn't get enough of the magnificent structure. The room was spacious, clean and warm; with little windows... More 

Helpful?
Thank rushitj
Sydney, New South Wales, Australia
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 February 2016 via mobile

This stay was an amazing experience that just kept giving! Nishino the owner was lovely to deal with on the phone when I made my booking. He organised a complimentary pick up for us from hakuba station (we then enjoyed several complimentary pick up and drop offs during our stay from the always accommodating and friendly staff). The sight of... More 

Helpful?
1 Thank Liza V
Syndey
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 January 2016 via mobile

Spent three nights at Traumarei and loved every one! Highlights for us: - the staff are all lovely and constantly go above and beyond to ensure your experience is A1. We were chauffeured around Hakuba as required at no cost. The owner is a great bloke and took the time to have drinks with us one evening, sharing some of... More 

Helpful?
Thank RobFishcrazy
Gold Coast, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 January 2016

I can't recommend this hotel enough. The service was outstanding. From the moment we arrived they sat us down with a cup of tea and a piece of cake and went through things we may need during our stay ie, booking ski hire, ski lessons, how to book the private onsen (a must do after a day on the slopes),... More 

Helpful?
Thank Kirily B
Droitwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 January 2016

An outstanding hotel. We were a family of five with three guests aging from 14 to 60 on a two week skiing holiday. Everything about the Traumerei meant we had a wonderful holiday despite the worst skiing weather in Hakuba for 15 years. Excellent service with every member of staff clearly set to make sure we had a great stay... More 

Helpful?
1 Thank Holiday_th0ughts
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2015

My family stayed here for A week whilst skiing in Hakuba and I've got to say it was the most memorable thing we did in the trip. We met the host and he was the most amazing man to talk too. One night he cooked us A traditional Japanese meal, for free, just because it was one of his hobbies... More 

Helpful?
1 Thank Cameron H
Tokyo
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 February 2015

This is an absolute gem of a hotel. The level of attention to detail and superb service, which was so very personal, were the outstanding features of why we enjoyed staying here so much. For us the location was perfect as we skied at Goryu, but the easy walking distance to some of the nearby pubs and restaurants, including Echoland... More 

Helpful?
1 Thank TokyoConnyJ
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 January 2015 via mobile

We're sitting here on the last morning of our 8 night stay, enjoying our beautiful in-room cooked breakfast, which includes French pastries. We've had the best family holiday ever, in the most hospitable place we've ever visited. To say that Nishino San and his team go above and behind the call of duty is the biggest understatement ever. We have... More 

Helpful?
2 Thank Moobax

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Restaurant & Hotel Traumerei

Address: 860-13 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: £134 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Restaurant & Hotel Traumerei 3*
Number of rooms: 16
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Restaurant & Hotel Traumerei staff and other travellers.
3 questions
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Hong Kong, null, Hong Kong
over a year ago

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Questions? Get answers from Restaurant & Hotel Traumerei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all amazing, try the private onsen while you're there”
 of 5 bubbles rushitj, 6 Apr 2016 | Read review
“All four of our rooms were a similar high standard”
 of 5 bubbles Holiday_th0ughts, 4 Jan 2016 | Read review
“We had a lovely deluxe suite with a beautiful view overlooking snowy landscape when eating breakfast.”
 of 5 bubbles TokyoConnyJ, 19 Feb 2015 | Read review
“Upstairs is preferred. Some of the downstairs rooms require you to go upstairs, along the corridor and back down again to get to reception.”
 of 5 bubbles 831shellyj, 15 Jan 2015 | Read review
“We stayed in room no 27 which was on the second floor where I think all of the rooms are. Good views of the mountains on a clear day!”
 of 5 bubbles katefrommelbourne, 9 Feb 2012 | Read review
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