We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
31/12/2017 01/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hakuba Alps Hotel

    12851 Chikuni Otsu, Otari-mura, Kitaazumi-gun 399-9422, Nagano Prefecture
    Save
    Lowest prices for your stay
    31/12/2017 01/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Traveller (49)
    Room & Suite (10)
    Dining (9)
    Overview
    • Excellent15%
    • Very good38%
    • Average28%
    • Poor13%
    • Terrible6%
    3 Apr 2017
    “Worst experience EVER”
    27 May 2016
    “Amazing Hospitality Amazing Snow!”
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Spa
    Conference Facilities
    Self-Serve Laundry
    Shuttle Bus Service
    Ski-In / Ski-Out
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$557.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Otari-mura hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "aa4e169520b7415986052eb94bbe21ed", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1128502,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":12,"year":2017},"checkout":{"day":1,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"aa4e169520b7415986052eb94bbe21ed","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":557,"lowestMetaPrice":557,"additionalPartner":false,"highestMetaPriceDisplay":557,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":557,"lowestMetaPrice":557,"highestMetaPriceDisplay":557,"hotelName":"Hakuba Alps Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFhNGUxNjk1MjBiNzQxNTk4NjA1MmViOTRiYmUyMWVkIiwiQUlLIjoiMzQ4NjVhOTY3YWI5NDcyNzhmYmZiYzg3MzcxMWI1ZjAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "31/12/2017", "checkOut": "01/01/2018", "lowestPrice": "US$557", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (60)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 9 reviews

    Reviewed 3 April 2017 via mobile

    Awful hotel. Nothing at all like they advertise. No variety of restaurants just one awful expensive buffet. No other food available. No bar. No mini bar. No room service. No internet. The whole property including the rooms stink of cigerette smoke

    Thank surftravel2016
    Reviewed 27 May 2016

    We felt so welcome from the minute we arrived. I am always tentative heading off on a family holiday that everyone will get what they need. My husband needs untracked powder, I need lots of intermediate runs and lots of green runs for the kids....More

    Thank 712info
    Reviewed 1 May 2016

    Went to Hakuba and stayed at the Alps Hotel with the family on a discount travel package we found online. Saw a couple of mixed reviews online, so wasn't sure what to expect. Not sure what the people who wrote negative reviews are on about...More

    2  Thank JenD1971
    Reviewed 29 March 2016

    Hotel was daggy and depressing. Breakfasts (included) were dreadful. Non-smoking room reeked of smoke. No hot water. No toiletries. No Wi-Fi (could get at reception sometimes). Restaurants all pre-booked so couldn't get a sitting. Reception desk staff all disinterested to point of rudeness. Ski hill...More

    3  Thank 606jane
    Reviewed 23 December 2015

    Firstly I want to make it clear that the level of service we recieved from the hotel was impressive. They opened the hotel just for us as we arrived early in the season and answered endless questions both before we arrived and during our stay....More

    1  Thank Jcee48
    Hotel Salle Empire King
    2 reviews
    #15 of 29 hotels in Otari-mura
    0.7 mi
     
    Espoir Misawa
    9 reviews
    #11 of 29 hotels in Otari-mura
    1 mi
     
    Resort Inn Marion Shinano
    19 reviews
    #20 of 29 hotels in Otari-mura
    1 mi
     
    Tsugaike Kanko Hotel
    10 reviews
    #17 of 29 hotels in Otari-mura
    0.9 mi
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$141 - US$316 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Onsen Hotel in Otari-mura
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 121
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Travelocity, Hotels.com, Orbitz, JAPANiCAN and KNT-CT Holdings Co.,Ltd.(YOKOSO Japan) so you can book your Hakuba Alps Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Chubu >
    • Nagano Prefecture >
    • Kitaazumi-gun >
    • Otari-mura
    • Also Known As
    • Hakuba Alps Hotel Japan/Otari-Mura, Nagano Prefecture
    Add Photo Photos
    Traveller (49)
    Room & Suite (10)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (58)
    Nearby
    Nearby HotelsSee all 29 hotels in Otari-mura
    Resort Inn Marion Shinano
    19 reviews
    1.03 miles away
     
    Espoir Misawa
    9 reviews
    .96 miles away
     
    Tsugaike Kanko Hotel
    10 reviews
    .93 miles away
     
    Hotel Salle Empire King
    2 reviews
    .73 miles away
     
    Nearby Restaurants
    Le Vin Sur La Table
    5 reviews
    2.66 miles away
    Sobadokoro Furusato
    9 reviews
    1.27 miles away
    Soba-dokoro Furusato
    8 reviews
    1.27 miles away
    Otari Meisankan Soba
    7 reviews
    2.03 miles away
    Nearby Attractions
    Hakuba Cortina Ski Resort
    104 reviews
    1.00 miles away
    Hakuba Norikura Onsen Ski Resort
    32 reviews
    .04 miles away
    Hakuba
    232 reviews
    4.81 miles away
    Hakuba Iwatake Ski Resort/Lily Farm & Mountain View
    151 reviews
    3.43 miles away
    Questions & Answers
    Get quick answers from Hakuba Alps Hotel staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing