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Hotel Green Plaza Hakuba

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Hotel Green Plaza Hakuba
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220 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Hong Kong, China
Reviewed 22 August 2016

Stayed for 3 nights in February with upgrades to seasonal tasting meal. Access- Hotel has shuttle connection to the train station. Room- Our room overlook the ski area. Spacious room with a tatami area. Clean and tidy. Food- We saw that there are images of special packages offered in the Japanese website so we booked our rooms with 2 nights...

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Helpful?
Thank eugenearc
ホテルグリーンプラザ, マネージャー at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. I will do my utmost to give you satisfaction Thank you very much for giving me many useful advice. We would like to express our deep gratitude to your valuable comments. we'll make an effort...

Honolulu
Reviewed 26 May 2016

Well, what we saw of the ski slopes were green trailways leading to the hotel for ski-in ski-out during the winter. This hotel has a nice onsen bath. The rooms are spacious, clean and comfortable. My room was a dual room with a bed and a tatami area. If I wanted to sleep on the tatami area, all I had...

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Helpful?
Thank DYA717
ホテルグリーンプラザ, Guest Relations Manager at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. New Born HOTEL GREEN PLAZA HAKUBA We can change for the next season < 2016-2017 > *NRT/HND Air Port direct access to HAKUBA CORTINA by Shuttle bus (*operating by Nagano Snow Shuttle) *Shuttlebus perfection to...

Reviewed 15 May 2016 via mobile

While staying at the Cortina Ski Resort, we visited the restaurants at the Green Plaza on several occasions for evening meals. We had a meal at Restaurant Alps (fine French Dining) and Restaurant Azumino (buffet) The Tea Lounge Lyrical make excellent lattes and chai lattes and cakes are available. This hotel is built in the style of a European Castle...

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Helpful?
Thank jen h
ホテルグリーンプラザ, Guest Relations Manager at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. New Born HOTEL GREEN PLAZA HAKUBA We can change for the next season < 2016-2017 > *NRT/HND Air Port direct access to HAKUBA CORTINA by Shuttle bus (*operating by Nagano Snow Shuttle) *Shuttlebus perfection to...

Sydney, Australia
Reviewed 18 February 2016 via mobile

The hotel looks pretty magical set into the mountains, but after that not much is as good. The hotel charges to store your baggage before check-in time which is pretty annoying. Despite getting a non-smoking room it smelt like it only became non-smoking the moment we checked in. Dank cigarette smell still lingered and made all our clothes stink. The...

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Helpful?
1Thank Absydabsy
グリーンプラザ白馬, Marketing & Sales Promotion at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. We apologize for the inconvenience caused with the luggage storage, cigarette smell in the room and also by the strong smell of chlorine in our onsen. About the luggage, we are checking what can be...

Reviewed 12 February 2016 via mobile

We booked a 5 night stay here for a ski in/ ski out holiday. We only stayed two nights. Single beds in rooms or Japanese futons. The breakfast is only between 7am-9am for whole hotel ( last seating 8.30am) so it's very busy. Feels like a cruise ship with plastic plates and trays and hoards of people. Plus the food...

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2Thank Danielle R
ホテルグリーンプラザ, お客様担当マネージャー at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. New Born HOTEL GREEN PLAZA HAKUBA We can change for the next season < 2016-2017 > *NRT/HND Air Port direct access to HAKUBA CORTINA by Shuttle bus (*operating by Nagano Snow Shuttle) *Shuttlebus perfection to...

Sydney, Australia
Reviewed 28 January 2016

Good location right on the snow. Big hotel and very japanese. good onsen and buffet meals all included. Food OK but large selection so easy to find something good. Skiing was great and some good powder.

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Thank Kinross104
グリーンプラザ白馬, Marketing & Sales at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. We are very happy to hear that you enjoyed your stay. With regard to the buffet, we will talk with the chef for us to improve more our menu and can more satisfy our guests....

Canberra, Australia
Reviewed 26 January 2016

We are currently staying here. The skiing is great, and so is the ski in ski out but the internet is rubbish and doesn't work most of the time, and everything including the food is pretty expensive. There are much better options in Hakuba from personal experience. Hope this helps.

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2Thank 622kenny
グリーンプラザ白馬, Marketing & Sales at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. We apologize for the inconvenience caused about the Wifi. We are referring to the company responsible for providing Internet access to improve the service. This is the first year that we have wifi service throughout...

Reviewed 25 January 2016 via mobile

I hate hotels that promise free Wifi that then does not work ! So deceiving . Hotel is ok but no options for lunch . Just a single cafe with a few options . Give me Furano any time . Then it only has 7 lifts. Bored after a single day and the alternative is to bus elsewhere and pay...

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1Thank noel2311
ホテルグリーンプラザ, Guest Relations Manager at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. New Born HOTEL GREEN PLAZA HAKUBA We can change for the next season < 2016-2017 > *NRT/HND Air Port direct access to HAKUBA CORTINA by Shuttle bus (*operating by Nagano Snow Shuttle) *Shuttlebus perfection to...

Reviewed 10 January 2016

We had chosen to stay here move for its location more than the hotel, large hotels are not really our thing, as it is located at the Hakuba Cortina ski field and there is nowhere else to stay on-snow. It is a large hotel in a "Bavarian" style, which comes across as out of place in Japan but ok we...

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1Thank Thompsonpd
グリーンプラザ白馬, Marketing & Sales at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. We will strive to improve the services and also be able to satisfy our foreign clients too. Based on the opinion of our foreign clients, we do everything possible to improve our services and meet...

Singapore
Reviewed 11 June 2015

I was on a group tour and stayed at this hotel for a night. The exterior of the hotel was very quaint, resembling a European building. The staff offered 10% discount for purchasing items at the souvenir store. The room I had came with beds and tatami so you can choose to sleep on either depending on personal preference. No...

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Helpful?
Thank mufimurphy
ホテルグリーンプラザ, Guest Relations Manager at Hotel Green Plaza Hakuba, responded to this review

First we would like to thank you for staying in our hotel. Thank you also for the important reviews of our hotel and ski resort. New Born HOTEL GREEN PLAZA HAKUBA We can change for the next season < 2016-2017 > *NRT/HND Air Port direct access to HAKUBA CORTINA by Shuttle bus (*operating by Nagano Snow Shuttle) *Shuttlebus perfection to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting

Additional Information about Hotel Green Plaza Hakuba

Address: 12860-1 Chikuni Otsu, Kitaazumi-gun, Otari-mura 399-9422, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Otari-mura
Price Range: £80 - £401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Green Plaza Hakuba 3.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Hotel Green Plaza Hakuba Japan/Otari-Mura, Nagano Prefecture
Hotel Style:
#1 Best Value Hotel in Otari-mura
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Green Plaza Hakuba staff and other travellers.
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over a year ago
Guangzhou, China
Guangzhou, China
Melbourne, Australia

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Questions? Get answers from Hotel Green Plaza Hakuba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for seasonal tasting menu by email for tasty treat.”
 of 5 bubbles eugenearc, 22 Aug 2016 | Read review
“Save the money and stay somewhere else - use that money to bus or cab to cortina on the good days.”
 of 5 bubbles 622kenny, 25 Jan 2016 | Read review
“We stayed on the eighth floor which required as to change elevators on level 7 and walk to another wing to get to and from our room.”
 of 5 bubbles Thompsonpd, 10 Jan 2016 | Read review
“Mountain view”
 of 5 bubbles HavenSydneyAustralia, 27 Feb 2015 | Read review
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