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We stayed at this hotel on our tour in Japan (Tokyo, Kyoto, Osaka) and it was really very pleasant stay. Hotel is nice with lots of green plants inside. Clean beach. Our room was very spacious with beautiful view. Food was more than excellent. I...More
Thank Martina B
Response from ColinS2713, Customer Service Representative at Moon Beach Palace HotelResponded 25 September 2018
Thank you for staying with us at Moon Beach Palace Hotel and for taking the time to provide us with a wonderful review. We're really glad to hear that you enjoyed your accommodations. We hope that you will visit Okinawa again and stay with us...More
Tha hotel is two in one with Moon Beach and Moon Beach Palace - the amenities are all the same - some pool photos are not showing the infinity pool that overlooks the private beach with a safe sea swim area - the great things...More
Thank Katrina C
Response from Colin S, Customer Service Representative at Moon Beach Palace HotelResponded 31 July 2018
Thank you for staying with us at Moon Beach Palace Hotel and taking the time to provide a valuable review. We’re really glad to hear that you enjoyed the accommodations, facilities, and customer service. The beach and gardens are indeed beautiful with numerous activities to...More
As I have stayed here for 1 night after traveling direct from Airport, it s such a relaxing place to stay, quite, nice staffs and spacious room.
Area around hotel are very closed to nature, nice weather, recommended to stay here, valuables priceMore
Response from Colin S, Customer Service Representative at Moon Beach Palace HotelResponded 25 December 2017
Thank you for choosing to stay with us at Moon Beach Palace Hotel. We’re happy to hear that you enjoyed our services and facilities and will pass along your positive review to our staff so that we may maintain an excellent level of customer service....More
I actually stayed here last year but finally got around to writing a review..
It seems like there are some rooms that were recently renovated but unfortunately mine was not. The bathroom smelled like mold and the little kitchenette looks like no one has touched...More
Response from Colin S, Customer Service Representative at Moon Beach Palace HotelResponded 13 December 2017
Thank you for choosing to stay with us at Moon Beach Palace Hotel. We are sorry to hear that we didn’t meet your expectations during your stay; the room you stayed in was scheduled for renovation and subsequently worked on after you checked out. Regarding...More
Moon Beach Palace hotel is a sister hotel to Sun Palace in Naha. It is located in the resort area of Okinawa however it has great charm. I truly enjoyed my stay and found the hotel relaxing and ready to meet your needs. The facilities...More
1 Thank BYamamoto
Response from Colin S, Customer Service Representative at Moon Beach Palace HotelResponded 8 December 2017
Thank you for staying with us at Hotel Moon Beach Palace and providing us with wonderful feedback about our facilities and services. We hope that you will return and consider staying with us again.
Colin Y. Sewake
Customer Service Representative