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Hampton Inn by Hilton Monterrey-Airport

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Hampton Inn by Hilton Monterrey-Airport
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279 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Mission, Texas
Reviewed 1 week ago

This is the Best Hampton Breakfast service that I have ever experienced. The USA Hamptons should take this one as an example of excellence. The room they gave me was spotless and all furniture was new. Front Desk Personnel is Very attentive, quick and accurate on all things that I requested.

Review collected in partnership with Hampton
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Helpful?
Thank Enrique A. C
Laredo, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 27 December 2016 via mobile

very clean, very friendly, the staff was very helpful, comfortable beds, quiet and a decent breakfast. all in all a great place to stay on business or just passing thru. I have use other hotels in this area before but this will be my place to stay from now on.

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Helpful?
Thank gerardo1020
About Hotel's Favourite Review
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear gerardo1020, We're very glad that you enjoyed your stay so much! Our staff's priority is to provide a great service to all of our guests and are very thankful for your comments, we hope to see you around very soon! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Channahon, United States
Reviewed 2 weeks ago

There are other hotels to choose from so choose someplace else to stay! APP for this hotel offers smoking rooms but upon check in you find out it is 100% smoke free. Front desk staff at check in was rude and clueless. Lobby is embarrassing. Stained old sofas and stuffed furniture. Fake wood floors repaired badly with duct take, carpets...

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Helpful?
Thank Craig N
hotelesoptima, Director de Recepción at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Mr. Craig: Thank you for sharing your comments about your recent stay at our Hotel, thank you for bringing to our attention the areas mentioned, we do have a project in progress and we will be very happy to show you very soon our changes in our public areas. As a valued guest of our Loyalty Program I'm very...

Ocean Isle Beach, United States
Reviewed 2 weeks ago

I spent 3 days in Monterrey and needed a hotel near the airport for the last day. This Hampton worked great and had the shuttle I needed. I would recommend this facility for anyone coming to the area. Secure and comfortable.

Review collected in partnership with Hampton
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Helpful?
Thank Michael M
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Micheal M, Thank you for taking the time off your day to share your comments with us, we're very glad you enjoyed your stay and hope to see you again, soon! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Perth, Australia
Reviewed 2 weeks ago

At the airport so good for a stopover after a late flight. Modern and comfortable. Bar area is fine. Rooms are well equipped and sufficient. Typical low level Hilton style. Only issue for me was on check in being given a room key, entering the room to find it already occupied but thankfully empty! I wasn't happy and made my...

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Helpful?
Thank Headwitch66
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Headwitch66, We're glad you enjoyed our facilities and hope to have you back very soon! We apologize for any inconvenience caused by a mistake from our part, we'll be sure that it never happens again. Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

ramat yshay, Israel
Reviewed 22 January 2017

comfortable hotel in the airport hotel area, price is reasonable and staff very friendly, breakfast used to be better but it is still quite good, shuttle to airport is great, there are many restaurants close by.

Review collected in partnership with Hampton
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Thank Mario S
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Mario S, Thank you for taking your time to leave us some feedback, we're very glad you enjoyed your stay as well as our services and installations. We wish you a safe trip and hope you visit us again, soon! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Giessen, Germany
Reviewed 18 November 2016

hotel is close to the airport, has free shuttle service every 15 minutes. has spaceous new designed rooms with all you need- WiFi is free annd fast. Breakfast is more of the ordanary, has a nice gym. air condition a little difficult to operate,

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Thank blueskies15-10
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear blueskies15-10 Thank you for sharing your experiences with us, we're glad you enjoyed your stay with us, we hope to see you again, soon! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Chicago
Reviewed 16 November 2016

Had an a some experience, nice staff , did above and beyond . Restaurant next door is one of the best places to eat at in my opinion . Only thing bad was location to retail stores was far . But restaurants near this hotel are very good.

Review collected in partnership with Hampton
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Helpful?
Thank 603julion
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear 603julion, Thank you for sharing your experience during your stay with us, we're very glad you enjoyed staying here. Our guests' opinions are very important to us to measure how good of a service we provide our guests and it fills us with pride when we hear about a guest having a pleasant stay. Sincerely, Julio Nevarez Marketing Executive...

Myrtle Beach, United States
Reviewed 15 November 2016

Very nice hotel with a great staff. almost everyone spoke very good English. Safe and very secure with parking and internal 24 hour security, A Chile's restaurant is adjacent and offers great food and prices, plus an excellent local restaurant next door. Close to the airport with very good hotel pick-up and return for travelers. I am very impressed with...

Review collected in partnership with Hampton
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Helpful?
Thank John T
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear John T, First of all, we'd like to thank you for taking time off your day to express your opinion about our hotel, we're very glad that you enjoyed your stay with us as well as what location around us had to offer. Providing our guests with the best service is our passion and we hope that this experience...

Reviewed 22 October 2016 via mobile

I stayed at this hotel for a week, I was here on business. This is a great hotel. The staff is very friendly, attentive, polite, professional and helpful . The breakfast is always very good. The rooms are very spacious, the room was always very clean when I returned to the hotel from work. I highly recommend this hotel.

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Helpful?
Thank Marcelo G
hotelesoptima, Marketing Manager at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Marcelo G Thank you for your time and feedback, we are so happy that all your stay was a great experience and we hope in your next trip here to Monterrey we can serve you in Hampton Inn. Have a great day and week Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
**AS OF JANUARY 2016 AND UNTIL JUNE 2016 HOTEL WILL BE STARTING A REMODELING PROCESS, WE ARE WORKING ON BRING OUT THE BEST OF OUR HAMPTONALITY FOR ALL OUR GUESTS AND WE ARE VERY SORRY FOR ANY INCONVENIENCES THAT YOU MIGHT EXPERIENCE DURING THIS TIME FRAME** Located at less than 3 minutes away from Monterrey International Airport, Hampton Inn Monterrey Airport has 181 daily opportunities for you to enjoy the greatest rest ever, in addition to that, we provide an excellent guest service by all our hotel staff. Relax at our hotel lobby bar drinking your favorite refreshing beverage and keep in touch with your beloved ones with our high speed internet conection in all the hotel areas. Wake up to a wonderfull morning with a delicious complimentary breakfast buffet on the house in our Perfect Mix Lobby and complete it with a hot cup of coffee freshly brewed. ... more   less 

Additional Information about Hampton Inn by Hilton Monterrey-Airport

Address: Carretera Miguel Aleman Kilometro 23.7, Apodaca 66600, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range: £47 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Monterrey-Airport 2.5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Hampton Inn Monterrey Airport Hotel Apodaca
Monterrey Hampton Inn
Hampton Inn By Hilton Monterrey-Airport Mexico/Apodaca, Nuevo Leon
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn by Hilton Monterrey-Airport staff and other travellers.
2 questions
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Questions? Get answers from Hampton Inn by Hilton Monterrey-Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel!”
 of 5 bubbles 973craign, 13 Feb 2017 | Read review
“double check your bill, and don't take them for their word.”
 of 5 bubbles X1783LQjuana, 13 Nov 2015 | Read review
“Take advantage of the hotel shuttle.”
 of 5 bubbles BTvler, 10 Feb 2014 | Read review
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