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Best Western Gibside Hotel

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Traveller (33)
Room & Suite (20)
Dining (4)
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Overview
  • Excellent40%
  • Very good43%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“no lift”(16 reviews)
“metro centre”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (306)
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6
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124
123
39
10
6
Show reviews that mention
All reviewscouncil car parkno liftmetro centrelounge barjunior suitepay and displayhuge bedhotel parkingnice hotelper daynewcastle areafront streetthe staff were extremely helpfulwedding partyhighly recommend this hotelsat navlovely room
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1 - 5 of 302 reviews
Reviewed 2 days ago via mobile

Nice venue. Good food. Music.... well that’s the hosts choice ( me!) Then we have the problem... the door men. When you pay over £500 for a do and they won’t give you 10 minutes to finish your drink while waiting for your taxi.... so...More

Thank Matthewsndaly
Response from Joy B, Manager at Best Western Gibside HotelResponded yesterday

I am sorry you had a problem at your function. If you would like to email me with the problems you encountered, I can look into the matter further. Kind regards Joy joybell@gibside-hotel.co.uk

Reviewed 1 week ago

Stayed here for one night.was visiting beamish museum only 6 miles away plus hotel gave voucher for 25% off entrance fee. hotel is lovely..large room very modern and spacious. Bar and bistro ..lovely great food fab selection of drinks& cocktails. Staff outstanding very polite and...More

Review collected in partnership with Best Western
Thank lesley y
Response from Joy B, Manager at Best Western Gibside HotelResponded 1 week ago

Thank you for reviewing our hotel. I am pleased that you enjoyed your stay with us and look forward to seeing you again soon. Kind regards Joy

Reviewed 2 weeks ago

We visited twice in the last couple of weeks and had simple comfortable quiet rooms at a very good price, the staff as always were helpful and accommodating with our requests. We had dinner both evenings in the Sphynx bar upstairs where the staff again...More

Thank Lynton191
Response from Joy B, Manager at Best Western Gibside HotelResponded 2 weeks ago

Thank you for taking the time to review our hotel. I am pleased that you enjoyed your stays with us and look forward to seeing you again soon. Kind regards Joy

Reviewed 25 March 2018 via mobile

Hotel lovely, really clean and staff are so kind and friendly. However, the website States free parking, and it's not, though it's not expensive anyway, there are only 30/40ish spaces and it's not solely for the hotel, it's a council run car park shared with...More

Thank hayleyjaynehodson
Response from Joy B, Manager at Best Western Gibside HotelResponded 27 March 2018

Thank you for reviewing our hotel. I apologise for the inconsiderate guests staying in the hotel on Saturday evening. I can assure you that this is not the normal behaviour of our guests. Our main consideration at all times is the comfort of our guests...More

A TripAdvisor Member
4013
Reviewed 19 March 2018 via mobile

I was going to a special birthday party in Whickham - I only live a couple of miles away but the weather took a turn for the worse so I decided it best to book hotel so I didn’t have the worry of trying to...More

Thank A TripAdvisor Member
Response from Joy B, Manager at Best Western Gibside HotelResponded 21 March 2018

Thank you for taking the time to review our hotel and I am pleased you enjoyed your stay with us. I apologise for the confusion over payment but I am pleased that it was sorted to your satisfaction. The person who rang you was our...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (20)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Emilyhill08
22 September 2017|
AnswerShow all 3 answers
Response from Shirley R | Reviewed this property |
It's about ten minutes from the city, we we charged about £15 to get into the city
1
Vote
Kstar74
29 April 2017|
AnswerShow all 4 answers
Response from | Reviewed this property |
I had a superior double room so not sure about suite - I'm sure it will be lovely but Why don't you ring hotel and ask them - they are extremely helpful and nothing is too much trouble
1
Vote
shazza401
30 November 2015|
Answer
Response from Joy B | Property representative |
The nearest Metro Station is Gateshead which is about 4 miles away. There is a train station at the Metro Centre which is only a short taxi ride away
0
Votes
Room Tips
"At the back of the hotel for a view."
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"Rooms at the top level at the back have a nice view of newcastle"
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"Great bars and restaurants nearby back of hotel has the car park but great views"
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"No lift but first floor great"
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