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Novotel Monterrey Valle

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Novotel Monterrey Valle
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277 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Mexico City, Mexico
Reviewed 25 February 2013

This hotel is far inferior from many of the hotel in San Pedro, and ironically not that cheap either. The NH Monterrey or the Sair are far better and more affordable options. The food is poor, and the gym is old with very poor equipment. The rooms are okay, but that's just it for today's standards. ah, the wifi does...

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Thank celta r
Chicago, Il
Reviewed 5 November 2012

Over all the Novotel was a good experience and a good Peso value. The beds were comfortable and the staff was accommodating. They have a sushi bar which was terrible. I should had known better - but I got in late and needed something to eat. We had breakfast here once which was "Good". For lunch try one of the...

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1Thank viator1
Guadalajara, Mexico
Reviewed 20 October 2012

Stayed for one night. Check in was very efficient. Staff were polite. I had a room at the eigth floor. The room was large and well maintained. Bathroom was a litte bit outdated but water pressure was great. Room had a large desk and lots of electric outlets. Bed was just average and nothing special. The hotel has a buffett...

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Thank Tomas R
Accor_Mexico, Front Office Manager at Novotel Monterrey Valle, responded to this review

Thank you to give us your valuable opinion, it is very important for us to know our opportunities to be better and what things we need to improve.

Reviewed 19 October 2012

I was there only for 3 days on a business trip and having stayed in two neighboring hotels before the experience was a let down. The beds were not comfortable, the AC in the rooms had two settings off, and artic winds... They have a lot of room to improve in many areas. I expected more from such a large...

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Thank Camilo S
Accor_Mexico, Front Office Manager at Novotel Monterrey Valle, responded to this review

It is important for us to know our client´s perception of public areas and inside rooms, your comment will help us to follow a maintenance plan & bring you in the future a better experience. Give us the opportunity to welcome you in your next trip to Monterrey.

Mexico City, Mexico
Reviewed 24 September 2012

The hotel was built not long ago, looks nice almost everywhere but lacks of maintenance. The smell is not vey nice and the bathroom looks very old. Service is good and price is ok. Expect lots of armed federal police staying the the hotel, they are very kind but you sometimes feel intimidated.

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Thank danliano
Accor_Mexico, Front Office Manager at Novotel Monterrey Valle, responded to this review

Referring to your comments, the hotel will enforce the maintenance area & improve every single aspect you recommended us. About the group in-house, are located in certain floors and use the elevator occasionally, being less perceptible to other guests.

Mexico City
Reviewed 27 December 2011

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Thank viajer0mx
Chicago, Illinois
Reviewed 4 November 2011

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Thank memechuy
Montgomery, Illinois
Reviewed 25 October 2011

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Thank algamboa
Los Angeles, California
Reviewed 25 July 2011

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Thank og84
Mexico City, Mexico
Reviewed 21 January 2011

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2Thank Tadeo0

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Monterrey Valle staff and other travellers.
2 questions
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Edmonton, Canada
over a year ago

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Questions? Get answers from Novotel Monterrey Valle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of Chipinque”
  • View of Chipinque and San Pedro Garza Garcia
 of 5 bubbles NydiaTapiaGonzales, 26 Sep 2016 | Read review
“Pick a different hotel.”
 of 5 bubbles 67caseyw, 18 Jul 2016 | Read review
“the rooms at the end of the hallways are bigger.”
 of 5 bubbles laredo2015, 28 Aug 2015 | Read review
“We had rooms 710,804,810 all where good options.”
 of 5 bubbles sergiorms, 7 Jan 2015 | Read review
“Try to get a higher room and ask for the mountain view, awesome to wake up to.”
 of 5 bubbles sellgreg, 2 Dec 2014 | Read review
5 of 5