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Suites Hotel & Spa - Knowsley

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Suites Hotel & Spa -  Knowsley
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633 Reviews from our TripAdvisor Community

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Showing 629: English reviews
darlington
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed yesterday NEW via mobile

Just checked in here today & it's lovely. Rooms are fantastic & pool is fantastic. Jacuzzi, spa, sauna & steam room. Beds are so comfortable, definitely recommend. Bar meals available at a decent price. Drinks not too expensive either.

Helpful?
Thank Jane H
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 days ago NEW via mobile

Stayed over for business with the main attraction being easy to get to from the motorway and gym facilities. Given an executive suite that had both a sleeping and lounge area that was nice but it could really do with some updating in the bathroom but it was clean, tidy and i slept really well. Wifi was ok if you... More 

Helpful?
Thank Craig S
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW via mobile

I attended the Suites Spa with my mum and sister for a spa day. I had heard how nice it was but was really impressed. Gad a massage which was amazing. The spa day included lunch which was really nice. Had a great day and will be going back again. Would highly recommend. Look out for the great offers.

Helpful?
Thank Ruth192013
Lyndsay T, Sales & Marketing Director at Suites Hotel & Spa - Knowsley, responded to this review

Dear Ruth192013, Thank you for taking the time to write this review of your recent spa day with us at The Spa at Suites Hotel. We are so pleased to read that you all had such a wonderful day with us and thoroughly enjoyed our beautiful spa facilities, your massage and lunch in the spa bistro. It's great to hear... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Had a really lovely relaxing afternoon there yesterday. The spa is amazing and really well presented with lots of special touches. Staff are all really friendly and passionate about their job. Vicky was my therapist for both my facial and nails, she really made me feel comfortable and I really enjoyed my treatments with her. She is a credit to... More 

Helpful?
Thank Littlemissclaire
Lyndsay T, Sales & Marketing Director at Suites Hotel & Spa - Knowsley, responded to this review

Dear Littlemissclaire, Thank you for taking the time to write this wonderful review of your recent spa day with us. We are delighted to read such wonderful feedback from our wonderful spa team to our luxurious spa facilities. I will make sure I pass the lovely comments along to Vicky, who I'm sure will be delighted with such fabulous comments... More 

Torquay, United Kingdom
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago via mobile

Awful hotel, awful staff, awful food, trying to be a fancy 5 star hotel and luxury restaurant is fine but the suites fails massively. The rooms are actually worse than the holiday inn over the road. Cheap, vaneered uninspired rooms that look like premier inn rooms with everything bolted to the floor or walls in case it's stolen, for me... More 

Helpful?
Thank Midnight9898
Lyndsay T, Sales & Marketing Director at Suites Hotel & Spa - Knowsley, responded to this review

Dean Midnight9898, We are sorry to hear you did not enjoy some aspects of your stay with us at Suites Hotel & Spa. If you would like to discuss this further with out team please do get in touch with us via email: enquiries@suiteshotelgroup.com. Kindest regards, Alex Sales & Marketing Assistant More 

Shrewsbury, United Kingdom
1 review
Reviewed 2 weeks ago

Well, it's the staff that makes this the best spa experience ever. Don't be thrown by the look of the hotel, the spa is out of this world. Courteous, professional staff, that give the best treatments. Well, well worth a visit.

Helpful?
Thank MichellePotts1966
Lyndsay T, Sales & Marketing Director at Suites Hotel & Spa - Knowsley, responded to this review

Dear MichellePotts1966, Thank you so much for taking the time to write this lovely review of your recent spa day with us at The Spa @ Suites Hotel. We are delighted to read such wonderful comments regarding our spa team who always ensure our spa guests receive the highest standard of treatments and service during your spa day to make... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago via mobile

Visited in October and again in November. Both For Sunday night and Monday spa deal.... Extremely good value, meal, hotel, breakfast, spa Access Plus treatment... Especially good customer care skills from Lyndsey Tyer she couldn't have been more helpful and accommodating!! The spa is THE best with lovely staff and brilliant facilities! Definitely a YES x Book book book !!

Helpful?
Thank Tootle6
Lyndsay T, Sales & Marketing Director at Suites Hotel & Spa - Knowsley, responded to this review

Dear Tootle6, Thank you very much for taking the time to write this review. We are delighted to read such fantastic feedback regarding all aspects of your spa experience from our spacious suites, stunning spa facilities and our dining facilities. I will make sure I pass the lovely comments along to Lyndsay as well as the rest of our team.... More 

Liverpool, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Me my husband and daughter went for a meal a week or so ago and it was lovely, we only live around the corner and its so easy to forget theres a restaurant in there. The food was amazing I had the calamari and then steak, which was gorgeus cooked to perfection. The service and the food deserve the full... More 

Helpful?
Thank mowen1
Lyndsay T, Sales & Marketing Director at Suites Hotel & Spa - Knowsley, responded to this review

Dear Mowen1, Thank you so much for taking the time to write this review of your recent dining experience with us in Handley's Brasserie. We are delighted to read such fabulous comments regarding your experience from your delicious steaks to our wonderful team who looked after you and made you feel at home- I will pass the lovely feedback on... More 

Bootle, United Kingdom
1 review
Reviewed 2 weeks ago via mobile

OMG what a lovely time we had my husband & I received this a a gift for our Anniversary as we were married here 6 years ago however there was no Spa then. The food and staff and the room were all fabulous as usual. The Spa experience was fantastic the massages we had was brilliant and the staff were... More 

Helpful?
Thank Sallyann N
Lyndsay T, Sales & Marketing Director at Suites Hotel & Spa - Knowsley, responded to this review

Dear Sallyann N, Thank you very much for taking the time to write this review of your recent stay with us at Suites Hotel & Spa. What a lovely treat for your anniversary, we are delighted you had such a wonderful time experiencing our 5 Bubble Spa and thoroughly enjoyed your massages and time spent in the thermal suite and... More 

2 reviews
Reviewed 4 weeks ago via mobile

Went as a birthday gift from friends and took my daughter in tow. We both had a lovely day of relaxation lunch and massages. Just what we needed. Lovely place staff friendly and a lovely way to spend time doing nothing but indulge yourself.👌

Helpful?
Thank Michelle K
Lyndsay T, Sales & Marketing Director at Suites Hotel & Spa - Knowsley, responded to this review

Dear Michelle K, Thank you so much for taking the time to wrote this review of your recent spa day with us at The Spa at Suites Hotel. We are so pleased to read that you and your daughter had such a wonderful day with us- What a lovely gift to receive form your friends! Thank you for such great... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Suites Hotel & Spa, located in Knowsley, is just 8 miles from Liverpool City Centre with good transportation links. The hotel offers exclusive suite-only accommodation with free Wi-Fi and on-site parking as well as bar, bistro and restaurant with full complimentary access to our brand new leisure suite. Each suite at The Suites Hotel comes with a spacious living and dining area. They are equipped with a writing desk, a TV, refrigerator and tea and coffee making facilities. They include en-suite bathroom facilities fitted with a bathtub and a shower. Our new and exclusive, The Spa at Suites Hotel, is an oasis of tranquillity where you can relax and pamper yourself with an array of treatments from world renowned Decleor. We are also proud to announce we have been selected to offer the exclusive range of products and treatments from the Haute Couture of beauty Carita, Paris. As the only Carita Spa within a 20 mile radius validates that our spa offers luxury together with the best treatments on Merseyside. ... more   less 

Additional Information about Suites Hotel & Spa - Knowsley

Address: Ribblers Lane | Prescot, Knowsley L34 9HA, England
Region: United Kingdom > England > Merseyside > Knowsley
Price Range: £96 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Suites Hotel & Spa - Knowsley 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Knowsley Liverpool
Hotel Knowsley
Suites Hotel & Spa - Knowsley
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Questions & Answers

Here's what travellers have asked, with answers from Suites Hotel & Spa - Knowsley staff and other travellers.
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Questions? Get answers from Suites Hotel & Spa - Knowsley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go during the week to receive the best service.”
 of 5 bubbles katht351, 3 Oct 2016 | Read review
“Standard rooms are good, but for a little extra, would always book an executive room.”
 of 5 bubbles aland831, 21 Sep 2016 | Read review
“If you want a room that has a mini living room a cosey bedroom with both a television in both rooms this is quality for money.”
 of 5 bubbles 722lesleya, 18 Sep 2016 | Read review
“don't know but we were on the 4th floor and it was silent and facilities, decor cleanliness was excellent”
 of 5 bubbles KurtW450, 11 Sep 2016 | Read review
“all rooms excellent”
 of 5 bubbles louisehE1195CT, 26 Aug 2016 | Read review
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