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Mercure Apartments Sao Caetano

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346 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

For São Caetano Do Sul, there isn't a lot of options when it comes to hotels, but Mercure does meet expectations if you're traveling with a family (with little kids) and you're looking for a comfortable place to spend the night. Rooms are small which is normal in Brazil, but it's very comfy with free Wifi.

Thank Rogerio L
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Rogerio, Thank you for your comments!! We are glad that your hotels satisfy your needs. Best Regards Ana Mercure São Caetano do Sul More 

Lajeado, Brazil
1 review
Reviewed 1 August 2016

The hotel is well located, it's possible to walk across safe streets and enjoy a tasteful BBQ in Vivano Restaurante, near to the hotel. Also, the place is good and it's easy to go to another locations by car, taxi, or bus.

Review collected in partnership with Accorhotels.com

Thank matheusb949
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Matheus, We are so glad to receive a positive feedback from you. We hope to see you soon in the near future. Best Regards, Ana Front Desk Leader Mercure São Caetano More 

Rio de Janeiro, RJ
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2016

A very good hotel off a trusted chain, this hotel is very comfortable but its service is what really shines. I was very well received, food was great, the restaurant lady served me coffee after the restaurant was closed and Mr. Emmanuel from the front desk wab just brilliant helping me with my loytalty points days after I had left... More 

Thank EnricoDePaoli
Giselle S, Chefe de Recepção at Mercure Apartments Sao Caetano, responded to this review
Google Translation

Prezado Sr. Eurico, Muito obrigado pelos comentários sobre sua recente hospedagem conosco. É muito gratificante saber que pudemos atender às... More 

Mechanicsburg, Pennsylvania
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 May 2016

This place was great to stay. The lobby is a bit small for large groups but we learned to flow in and out. The rooms were clean and reasonable and the staff was very helpful to a large group of gringos.

Thank patimt
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Hello Dear Guest, We are very glad to receive your opinion, and we hope we continue making all our Guests exceeding all the expectations. We hope to see you soon, and thank you very much for your time. Best Regards, Ana Paula Front Desk Manager Mercure Sao Caetano More 

Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 March 2016

They have excellent service throughout the hotel. At the front desk they always greeted us nicely, and even though we sometimes made lots of noise (there was a big group of us), we never had any problems. Breakfast was very good, and lunch was especially very nice. Wifi worked very well throughout the hotel, there was lots of hot water... More 

Thank terot
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Guest, We appreciate your kind words, the Mercure try to offer the best service to our guests. Our greatest reward is to see them caming back to our hotel, Thank you so much!!! Best regards, Ana Front Desk Leader More 

Vila Velha, ES
Level Contributor
383 reviews
290 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
Reviewed 17 December 2015

They charge 14 Reais for a Kitkat chocolate bar in the mini bar, which costs in the supermarket 3 Reais or less. Not even in 5 star resorts in the South Pacific I have seen such shameless rip offs. My dinner (spaghetti fruto di mare) was terrible. The best was, that in the room smoking was allowed. Just one elevator... More 

Thank Doffa
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Doffa, Thank you for taking the time to tell us about your experience at the Mercure Sao Caetano Do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Travellers are raving about these Sao Caetano do Sul hotels

Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
1,054 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 689 helpful votes
Reviewed 3 June 2015

São Caetano do Sul is not a touristic city, but a busy industrial town on the Southern outskirts of Brazilian megalopolis of São Paulo. Most guests choose this apart-hotel as residence while working at São Caetano do Sul, or in nearby Santo André. I stayed only two nights last month, while attending a wedding in São Caetano do Sul. Each... More 

3 Thank LuizDutraNeto
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Luiz , We very much appreciate your comments regarding your stay at the Mercure Sao Caetano Do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

84 photos of this hotel

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Dining (1)
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Hotel & Grounds (1)
Bathroom (3)
Other (30)

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All Management Photos (31)
Hotel & Grounds (6)
Business Centre/Function Rooms (2)
Room/Suite (14)
Dining (4)
Other (5)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The 3 star Mercure Apt Sao Caetano features 129 apartments and is located in one of Sao Caetanos finest districts just a few minutes from the shopping district. The hotel is 10 km from Sao Paulo and 20 km from Guarulhos airport. The hotel features a restaurant, a bar, meeting room and parking. The hotel also offers a fitness centre and an outdoor heated pool. ... more   less 

Additional Information about Mercure Apartments Sao Caetano

Address: Rua Alegre, 440, Sao Caetano do Sul, State of Sao Paulo 09550250, Brazil
Region: Brazil > State of Sao Paulo > Sao Caetano do Sul
Price Range: £41 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Apartments Sao Caetano 3.5*
Number of rooms: 130
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Apartments Sao Caetano staff and other travellers.
2 questions
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Questions? Get answers from Mercure Apartments Sao Caetano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great sized, comfortable rooms. Well located.”
 of 5 bubbles EnricoDePaoli, 6 Jun 2016 | Read review
“Do not go there”
 of 5 bubbles Doffa, 17 Dec 2015 | Read review
“Higher floors are less noisy, but with no remarkable view.”
 of 5 bubbles LuizDutraNeto, 3 Jun 2015 | Read review
“Room with a balcony helped to have fresh air on room.”
 of 5 bubbles IsabelN327, 15 Sep 2013 | Read review
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