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Four Points by Sheraton Victoria Gateway

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Traveller (125)
Room & Suite (78)
Dining (10)

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About

#2 of 3 hotels in Langford
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Have a memorable stay at Four Points by Sheraton Victoria Gateway, our hotel near popular Langford sites. Royal Roads University is a short drive away, as are the golf courses at Bear Mountain Resort and the hiking trails at Thetis Lake. Return from Western Canada activities to Metropolitan Bar + Grill, serving delicious meals with fresh ingredients. If the weather is warm, stop by The Rooftop Patio at the Met for selections of beers alongside superb views of Langford, BC. Our refreshing indoor pool is heated for year-round swimming, while our fitness center is open 24 hours a day to help you stay active as you travel. Are you interested in hosting a large conference or a beautiful wedding? We offer a stylish ballroom with banquet seating for up to 350 guests. In your room, enjoy free Wi-Fi, premium movie channels, and work desks with ergonomic chairs. As the sun sets over Victoria, Canada, sink into a soft bed and enjoy a peaceful night's sleep at Four Points by Sheraton Victoria Gateway.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Bowling offsite
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Complimentary Instant Coffee
Complimentary tea
Vending machine
Children Activities (Kid / Family Friendly)
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Flatscreen TV
On-demand films
Radio
Whirlpool bathtub
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Chinese, Hindi, Japanese and 1 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

829 McCallum Rd, Langford, British Columbia V9B 6W6 Canada
Four Points by Sheraton Victoria Gateway
572Reviews3Q+A100Room tips

Reviews
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Mary G wrote a review Feb 2024
3 contributions
The temperature inside this hotel is quite unpredictable. The waiting areas and common spaces fluctuate between being too cold or excessively hot. The communal work area is particularly uncomfortable due to excessive heat, making it impractical for work, and there's a pervasive strong perfume odor. Additionally, the Pub and Grill should consider opening earlier, and it seems that the online hours are not consistently followed. On a positive note, the staff is friendly, and the cleaning staff does an excellent job. However, the hotel could benefit from some improvements to enhance its charm and overall upscale feel. As a four-season Marriott franchise, it should offer customers a few more luxuries, such as 24-hour access to coffee, tea, and water. A small fruit or snack, or even a cookie treat at the front desk, could also add a nice touch. Furthermore, the gym needs improvements, such as the ability to control the TV and volume, and the absence of a tissue box was noted. My room was clean and the bed was comfortable.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Heather R wrote a review Dec 2023
Richmond, Canada351 contributions83 helpful votes
Interior design is quite magnificent! Lots of lounging spaces that are suitable for visiting &/or watching sports. Everything in the room was ginormous- beds, tv, bathroom, drawers & clothes closet! It was a soothing space . Loved the blackout blinds! I didn’t have time for a swim or hot tub , but I’ll check it out next time! The breakfast buffet is standard but elegantly presented. The space for this morning meal is in the restaurant which affords a variety of seating arrangements. It isn’t free, however! 😢 The servers were friendly & helpful. I’m quite convinced that our entire group was delighted with their respective experience! I know, for a fact, that I will return in the future! 😉
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MICHAEL KOLSKY wrote a review Jul 2023
Surprise, Arizona48 contributions6 helpful votes
Excellent hotel. Requested early checking as a Platinum Marriott Member. When we arrived art he hotel we were upgraded but our room was not ready. It was 4 pm, 3 hrs after we intended to arrive. Went back to our original room but it took 15 minutes to check in. Rooms are spacious clean. Breakfast was very good as was the service
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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westey13 wrote a review Jun 2023
North Vancouver, Canada69 contributions15 helpful votes
The hotel is very nice looking. There could be some little things done to make it a little better. The Telus tv was very glitchy and the internet would not allow me to access my shaw account from home to watch something on my laptop. There was no way to access the panel without moving a heavy counter. When looking for it found an empty water bottle stuck behind the counter. The room was a little small, not much room to move around in it. On the other hand the bathroom was huge and the hooks on the wall was nice to just hang your coat on. Overall for the price a bit underwhelming.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Albert Tsai, Guest Services / Front Office at Four Points by Sheraton Victoria Gateway
Responded 17 Jun 2023
Hi Westey13, thank you for the valuable comments!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BowmanvilleTraveller wrote a review Jun 2023
Bowmanville, Canada137 contributions42 helpful votes
Had a 5 night stay recently with my husband. My favourite four items: 1) All the wait staff were super friendly, courteous and efficient; 2) We only had breakfasts at the hotel, but they were very good and plentiful; 3) The grounds are beautifully landscaped; not all hotels have such inspired flowerscapes; and, 4) the beds and pillows were very comfortable. A few minutes out of the downtown core, but easily accessed by the Trans Canada. Recommended.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Close to shopping areas, including Costco, which is right next door.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tom B wrote a review Jun 2023
Halifax, Canada15 contributions2 helpful votes
Our two-week stay was a great experience. The suite two Queen beds corner guest room was a great size and a value for the price. However, with the new soaps and conditioner pump bottles hanging off the walls, the limited space is significantly reduced for turning around. A wand-style showerhead would have improved some of these concerns. However, the hotel maintenance staff were accommodating and installed one we provided within ten minutes. Of particular note is the location of the corner suite, the distance from the elevator adds an additional difficulty for mobility-challenged individuals, as walking in one direction is quite a distance. The daily construction across the street also discouraged using our balcony or opening our windows to enjoy Victoria's spring air. We did not eat at the hotel pub as the menu did not appeal to us, and breakfast was not included. Still, there are various nearby restaurant options to satisfy our needs. The indoor pool was cool but refreshing, with our swim limited to no more than 15 minutes. A continuing challenge is the free parking at the hotel, as more is needed because guests compete for spots with the pub and construction workers across the road. Too often, someone would occupy the two accessible locations, and the rest of the parking lot would also be full. However, the front desk staff was terrific. We will definitely look to returning to the hotel in the future.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Parking is an ongoing challenge to find a spot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nol P wrote a review Apr 2023
Kelowna, Canada765 contributions424 helpful votes
Pretty good pool area and clean but zero music! That would be a nice touch if some music was playing! I paid a lot here on this business trip but because, I was told, I booked through a 3rd party, (Expedia), to find this place, we did not get any discount offer for breakfast here and that made no sense. Not even 10%, really? The restaurant is attached to the hotel and not that busy today on a Sunday. That would have brought us in the doors and not to head to a Tim Hortons. Management should reconsider this seriously and not to just money grab!
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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karenwG8353WP wrote a review Feb 2023
Wellington, New Zealand13 contributions1 helpful vote
I picked this hotel as it was near where I was visiting in Langford. The weather was horrific and not suitable for driving the options were limited in the area. The first night of the stay was ok, uneventful, watching the traffic come and go from the Cosco next door. The second night was horrible as the people above our room were stomping around continually for hours. Somebody kicked our door at 2 am. We had asked for top floor but no luck. This hotel is noisy and I wouldn't stay here again. Not worth the money. On a positive note the staff we dealt with were excellent and refunded us a night. It isn't the staffs' fault there are inconsiderate idiots in the world. Steak house nearby by was good for dinners, great to get put of the room when snowed in.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get top floor to avoid stomping on your head.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Albert Tsai, Guest Services / Front Office at Four Points by Sheraton Victoria Gateway
Responded 7 Feb 2023
We are sorry for the noise during your stay with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donna D wrote a review Jan 2023
Victoria, Canada40 contributions10 helpful votes
At first glance the hotel is appealing and welcoming. They may be experiencing a lack in staffing as very evident when checking in to be stuck in a very long line with 2 employees only at the desk for 3pm check in time. Of my 30 friends all attending the same NYE event, none got their rooms on time. I waiting until 4:30 pm for mine putting me behind and lost time to use any amenties ie pool etc., or for preparing for a 6pm start for the party with the appetizers. Appetizers were very limited as the buffett also was. very basic food, ie. a salad bun basket, pasta dish, potato surprise, and an overcooked beef hip at the end of the table. Desserts were very limited also. The bar was also understaff for the numbers attending. Very long lineups and $9 a drink was certainly too steep. Sure didn't feel like the $85 plus tax tickets worth. The saving grace for this event was the fantastic band and terrific crowd I was with to ring in the new year.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Ask for early check in as you will be kept waiting.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Albert Tsai, Guest Services / Front Office at Four Points by Sheraton Victoria Gateway
Responded 25 Jan 2023
Dear G792HNdonnad, Thank you for choosing to stay at the Four Points by Sheraton Victoria Gateway and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Again, please accept our sincere apology and if there is anything that we can be of your assistant in the future, please do not hesitate to contact us. Sincerely, Management Team AT
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Margo9999 wrote a review Aug 2022
Victoria, Canada86 contributions29 helpful votes
We stayed here for 2 nights upon moving to Victoria and waiting for our house to close and receive the keys. Room was very comfortable for 3 people, hotel was clean and front desk staff were friendly. Hotel is conveniently located by Millstream, so there were grocery and dinner options. My only complaint was the pet fee...when I booked the room I was told that pets were allowed for a nightly fee, which is standard. What I wasn't told was that it was $35/night per pet plus taxes, which equalled over $160.00 for 2 cats for 2 nights. Considering I paid between $25-$35/night as a flat pet fee at the other chain hotels we stayed at as we moved cross country, this came as a bit of a sticker shock, which I had to then explain to my company who was paying to relocate us. I guess my fault for not asking, but still seemed an excessive amount to charge.
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Date of stay: July 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£112 - £147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton victoria gateway hotel victoria, 4 points by sheraton victoria gateway, four points victoria gateway, victoria four points, victoria sheraton
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictLangford
NUMBER OF ROOMS
117
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FOUR POINTS BY SHERATON VICTORIA GATEWAY - Updated 2024 (Langford, Canada)

Frequently Asked Questions about Four Points by Sheraton Victoria Gateway
Which popular attractions are close to Four Points by Sheraton Victoria Gateway?
Nearby attractions include Tumblebums Play Centre & Toy Shoppe (0.7 miles).
What are some of the property amenities at Four Points by Sheraton Victoria Gateway?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Victoria Gateway?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Victoria Gateway?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Four Points by Sheraton Victoria Gateway?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Victoria Gateway?
Conveniently located restaurants include 900 Degrees, Sabhai Thai, and House of Boateng Café.
Are there opportunities to exercise at Four Points by Sheraton Victoria Gateway?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Four Points by Sheraton Victoria Gateway offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Four Points by Sheraton Victoria Gateway?
The staff speaks multiple languages, including English, Chinese, Hindi, Japanese, and Korean.
Are there any historical sites close to Four Points by Sheraton Victoria Gateway?
Many travellers enjoy visiting Hatley Park National Historic Site (2.2 miles) and Craigflower Manor and Schoolhouse (3.6 miles).
Is Four Points by Sheraton Victoria Gateway accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.