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The Filion Suites Resort and Spa is a traditionally styled property offering excellent accommodation on a 17 acre plot surrounded by olive trees close to the village of Bali (2,5km). Bali itself has a selection of shops, bars and restaurants and a small, well protected bay that is excellent for swimming and water sports and with a complimentary shuttle bus service 7 times from 09.00am to 18.00 pm daily to the beach, guests can get there with ease ( after 18.00pm taxi service is available with charge). The friendly water sports staff, will welcome the guests for a trip around the bay on a water-ski or fun-ride. motorboats and catamarans are available for rentTours/excursions service, wake up service , ironing service and a luggage storage is available. There are plenty of facilities for everyone at the Filion Suites including three large outdoor swimming pools, two outdoor children's pools, tennis court / basketball ground / table tennis, a kids play area, an indoor playroom
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Filion Suites Resort & Spa is often lauded for its friendly service and lively atmosphere, complete with traditional entertainment like Greek dancing. While the hotel's mountain location is praised for its tranquility, the seclusion may pose a challenge for easy access.
The rooms and maintenance receive mixed reviews, with guests enjoying the cleanliness of pools but finding room conditions and upkeep inconsistent. Opinions on value and amenities are divided, as some guests appreciate the offerings but others feel the experience doesn't align with the hotel's 5-star rating.
Location
Secluded
Atmosphere
Lively
Rooms
Neglected
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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The Filion Resort & Spa is nestled in the hills above the small town of Bali at the end of a narrow road, so there is no through traffic and it is accordingly quiet. The complex with hotel and bungalows is relatively large, has various pools and two restaurants. A regular shuttle bus runs to the beach in Bali. The staff is extremely friendly, always helpful and courteous. The food - breakfast, lunch and dinner - is extensive, tasty and varied. Regional dishes and international cuisine complement each other harmoniously. Unfortunately, not all (male) guests comply with the request to wear long trousers to dinner... The entertaining evening program is of course a matter of taste. There is absolutely no complaining about the large rooms, each with a balcony, the bathroom is bright and equipped with everything you (and women) need for a successful stay. Conclusion: Absolutely recommended.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an amazing stay at The Filion suite and spa hotel. The food has a wide variety and caters to both vegetarian and meat eaters, with a beautiful view to sit and eat with. Our rooms were always clean, and made up with fresh towels everyday and beds were made, the air con was just right after a day of being in the sun, fridge provided to keep your drinks cold and refreshing. Entertainment was on every night from 8oclock, for both children and adults, great way to get everyone involved which created a great evening atmosphere. Plenty of sunbeds and we were never left without one, there are three pools with ample space and the hygiene standards of the pool are 10/10, they are cleaned daily, all the sunbeds are washed down aswell as the floors. Bars snacks offer gyros and burgers and serve your own ice cream. The bar staff were always happy to help and were very friendly, drinks were served very quickly and without fuss The reception staff and staff around the hotel were very welcoming and always greeted with a smile. And most importantly the WiFi! It is quick and reaches around the entire hotel. Overall we were very happy with our stay and would love to come back again.
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Date of stay: June 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sorry if you find this quite long but I’m trying to give a good overview for those travelling here next year. So I’d like to start with the location. It is beautiful , a slog from Chania airport 2.5 hrs, so would advise Heraklion if possible. High up in the mountains, about a mile or so from Bali town. Fantastic views of the surrounding mountains. Arrived to find reception organised, we got a courtesy bus to our room, not because it was far but it was hilly. Was allocated a double room but was with my daughter so asked to change to a twin which they accommodated the next day, in fact we got an upgrade to a suite with pool views. Rooms are spotless and well serviced. Regina on reception is great and cannot do enough for you. The hotel, grounds, pools are spotless, it is very quiet with only a hint of background music from the pool bar. The hotel had a good mix of nationalities, whilst watching the magician one night, we found there were English, Irish, Italian, Spanish & Germans in the audience. That brings me onto the entertainment, we went to watch it every night at 9pm, the magician was the best one there, it wasn’t the magic/comic more the audience participation. The remaining nights consisted mainly of traditional Greek music or entertainment, mainly duo’s so if you’re used to more theatrical shows etc then this won’t be for you. The main let down for me with the hotel was the food, We managed to eat every morning and almost every evening, we found after a good breakfast we didn’t require lunch and grabbed fruit from the pool bar. The size of the food islands aren’t very big hence there is limited choice, there was a salad bar then cold meats and cheeses and a grill area. There was always chicken of some description, sometimes with a pork dish and on two occasions there was fish, pasta & rice are plentiful . We found the food quite bland, nothing with any kick and it was quite repetitive. The food also wasn’t overly warm. The courtesy bus into Bali was a god send, it was good to get out for an hour during the day, we ate in Bali one day to break up the usual routine and it was cheap. To summarise, a lovely quiet hotel, great staff, beautiful but quite remote location, clean and hygienic but could be even better if food was improved. Overall a 4 ⭐️ hotel at best. We used Bali Travel for a trip to Elifonisi Beach and Chania Town, would recommend them again.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Never had any issues getting a sunbed a hotel was quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My stay at Filion Suites Resort and Spa was, without a doubt, the worst hotel experience I’ve ever had.
The hotel is noticeably old, which wouldn’t be an issue if proper maintenance and cleaning were in place—but unfortunately, they aren’t. Our bathroom smelled strongly of sewage, with mold on the walls. The shower door was missing a handle, and the shower head had no mount, leaving it to dangle awkwardly. We reported this issue on the first day, but nothing was done. After following up the next day, they "fixed" it, but the shower head still wouldn’t stay in place.
We paid extra for a mountain view, given the hotel’s location, but were instead placed on the ground floor with a balcony completely obstructed by trees. While this provided privacy, it completely blocked the view we had paid for. When we raised this issue with reception, they simply ignored our request to change rooms.
Room service was equally disappointing—our room wasn’t properly cleaned, and both the towels and sheets were stained. The hotel’s three pools were dirty and seemed unmaintained; the water was cloudy and far from the clear, inviting appearance you’d expect.
The food and drink offerings were another letdown. The buffet was repetitive and lacked variety, with the same subpar options every day. It was clear that the hotel opted for the cheapest ingredients. Drinks were of equally poor quality, with the bar limiting guests to two drinks at a time, both served from a tap. The only upside was that the beer was decent.
As for the staff, the only pleasant interaction we had was with the morning receptionist. Beyond that, service was consistently rude and unprofessional. The bartender was particularly unpleasant, treating guests poorly. At no point during our stay did we feel welcomed.
If you're expecting a five-star experience—or even just the basics—you’ll be deeply disappointed here. This hotel failed on every front, from cleanliness to service, and I would strongly advise against staying here.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
avoid this hotel at all costs stayed with family end of June arrived to a dirty room, me and my daughter got severe stomach cramps during the first night we can only put this down to the hotel food! the food was slop and reheated from lunch and served at dinner most evenings me and my family ate at the beach most days, you are in the middle of no where with the hotel shop charging for overpriced items, bottled water is not supplied even at the bar it’s tap water they give you, the beach is about a 20 min drive so where the hotel tells you it’s within walking distance well you can walk but your risking your live as on a main road with no foot path and has very steep hills, the pool was unclean for most of our time there, hotel rooms around the hotel involve lots of steep steps and hills I’m fairly fit but even I struggled, the drinks yes they do cocktails but these are made with deluted juice not fresh fruit juices these cocktails come at a cost and most of the cocktails contain raki and ouzo, we witnessed the bar staff adding tap water to the drinks also to water them down! the only positives are with this hotel is the incredible location it’s beautiful and the hotel in itself could be 5 star as rooms are spacious but need cleaned better and revamped showering in scum on the floor and mould everywhere is just not acceptable, the manager Micheal and Regina on reception ignore your complaints they just advise about the good ones however one of the staff advised me that he had left a review to say he had stayed here so I do believe they most of these reviews are not valid well the good ones anyhow, most of the hotel staff are lovely the bar staff especially they are just working and trying there best, also towels in the hotel room were not changed regular with the maid telling me the hotel do not have enough to go round! Bali is beautiful the beach lovely with friendly staff but please choose another hotel my family are currently in a dispute with Thomas cook and I have told the manager after the amount we paid I’m going to make it my mission to have the hotel investigated so it loses it’s 5 star rating.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is listed as a 5 star resort. It is definitely not 5 star. The problem with having a 5 star rating is the tourist tax is quite high, €10 per room per night, which was a bit of a shock. Our room was a bit tired. There was a lightweight duvet, which had no cover on and had dark stains that looked like blood. Very unpleasant. The shower cubicle had a large overhead shower head, which would have been great, if it worked. The flexible hose shower mounted lower down the wall had to be balanced on top of the other shower head. The hot water was not hot and sometimes was not even warm. A kettle in the room was a nice touch. However no cups supplied or tea/coffee/milk. The food was good. The staff were pleasant. The bar area furniture was mostly quite shabby. This resort is quite a trek from Bali. There is a free transfer minibus. It only holds 8 people so there can be a problem at busy times. The bus stops running at 5ish so no trawling the delights of Bali at night. The pool areas are nice, the pools well maintained.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I must have completely missed the stay Indeed, extremely noisy and supposedly the quietest room: just behind the reception, it is impossible to rest at night. In fact, the staff chat until late at night without worrying about the well-being of vacationers. Big problem with leaking air conditioning. We are asked to push the bed to prevent water from falling on the bed. You are asked to change rooms by suggesting a room of a lower standard The cleanliness leaves something to be desired, the pool water is cloudy, the deckchairs are never cleaned. Food is the big problem: pasta soaked with water for 3 days, cold fries, and little renewal of the dishes offered Last day, no action to accompany departure. We had to ask the staff to contact the shuttle service which was more than 20 minutes late……Frankly NEVER SEEN IT
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Pas du tout le standard du 5 étoiles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Firstly the hotel offers good value for money but I do not know how it is classed as five star? The suites are a good size and we had a large balcony to enjoy the view. The atmosphere is good but it was very early on in the season - I think it would be a very different matter in the Summer. This is a good time to go on a diet as the food is very poor. The drinks are also poorly made and served .We went to the local shop and bought our own drinks as the beer is very weak. In the evening the older bar man does not seem to know anything about serving drinks and the service is slow. It is the only hotel I have ever visited in Europe when they have never asked for my passport but immediately took the tourist tax. Maintenance around the hotel is poor and you rarely see staff doing any work to improve the environment. Overall though if you want a short break that does not cost a lot to enjoy the sunshine it is worth going to lose weight !
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:You would benefit from having a car.
Go outside of season as where the hotel is situated it would...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overall, a very successful trip, there will be some negative information here, but the overall feeling is 6-7/10. The hotel is absolutely beautifully located. The service is great, positive (with a few exceptions), friendly. A huge advantage is the lack of animation and harassing animators, there are some events in the evening, but not too invasive, so if someone wants peace and quiet, they will get it. However, this is definitely not a 5* hotel. There's no doubt about it. First of all, many places show that they could use renovation, especially around the pool bar and restaurant. The room was clean (cleaned every day, which you could see and feel, so it was great), but it definitely needs renovation if the hotel wants to maintain the standard. Shower handles falling off, scratched elements, chipped tiles. As for the cleanliness of the rest of the hotel - the swimming pool and its surroundings: it was fine, I didn't feel any neglect, but the restaurant was a big minus. Waiter stations piled high with dirty plates, trolleys with dirty dishes running through the middle of the room during meals - these are things that we, as guests, should not see in a 5* hotel. The toilets on the ground floor near the swimming pool are a nightmare, I preferred to go to the room :) I largely feel that the problems related to cleanliness or the efficiency of the bar (very long queues) and the restaurant result from the fact that there are simply too few employees and They simply cannot handle such a number of tourists during the peak season. They try very hard to make up for it with their attitude, they are very nice, super helpful, but they simply can't cope. As for the food - generally quite tasty, but also not up to the 5* standard, very little variety, plus if someone doesn't eat meat, I'd rather plan an exception for this trip, because there are few vegetarian options and they are just very average. Delicious desserts, absolutely delicious, 10/10 here. Overall, the hotel is nice, but it is definitely not 5* and this should be clearly stated. 5* maybe 10 years ago. Now, in order to meet this standard, a lot has to change. :)
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Filion suites Resort & Spa is a facility that allows you to be in contact with uncontaminated nature.
It is just a few minutes' drive from the sea and Bali and a shuttle service is available for transfer to the Resort's private beach.
The rooms have a beautiful view and are clean. Equally clean and cared for is the pool area that is available at any time of day
In the evening there are shows typical of Greek and Cretan culture for the entertainment of guests.
The Resort also has a tennis court, gym and Spa (which we did not use)
The courteous and helpful staff and the freshly made crepes at breakfast are definitely the icing on the cake of our stay.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Bali area.
PRICE RANGE
£60 - £131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
filion suites resort and spa, filion hotel bali
LOCATION
GreeceCreteRethymnon PrefectureBali
NUMBER OF ROOMS
117
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