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NovaSamui Resort Koh Samui

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Traveller (119)
Room & Suite (15)
Pool & Beach (10)
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Overview
  • Excellent16%
  • Very good41%
  • Average22%
  • Poor5%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (92)
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1 - 5 of 61 reviews
Reviewed 3 weeks ago via mobile

Arrived at the hotel for 12 and even that check in is from 2pm they gave me room without any problems, friendly staff, nice and clean, great pool, hotel wasn’t very busy, only let down (except stairs ) was breakfast Only rice and thai food...More

Thank Tony N
Response from novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh SamuiResponded 2 weeks ago

Thank you for stay with us. We'll work hard to make our guests happy and thanks to letting us know. Appreciated your feedback.

Reviewed 11 February 2018 via mobile

Too dirty rooms !! For two times we never had a water in our room and toilet paper! On the mini bar the expiry date was the previous year 🤭 They had to change our bed sheets for 3 days And more more things !!!!

Thank Riakap
Response from novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh SamuiResponded 12 February 2018

Sorry for you to unhappy during stay with us We'll work hard to make our guests happy and thanks to letting us know. Appreciated your feedback.

Reviewed 11 December 2017

We were in Thailand at the beginning of November - good weather, no crowds. The hotel is big and open, with a nice sized swimming pool and a friendly cat (whom we named George). The rooms are spacious and clean and the staff is nice...More

1  Thank yariemke
Response from novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh SamuiResponded 12 December 2017

Thank you for stay with us. We'll work hard to make our guests happy. Appreciated your feedback.

Reviewed 2 October 2017 via mobile

The hotel is a long walk to cheweng town and beach. There is a short cut through the shopping mall but this closes at 11pm so if out late taxi taxi taxi! My room was pleasant enough but an up hill struggle with the steps...More

Thank nedzer13
Response from novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh SamuiResponded 8 October 2017

Thank you for stay with us. We'll work hard to make our guests happy and thanks to letting us know. Appreciated your feedback.

Reviewed 6 June 2017 via mobile

Hotel located with mature gardens surrounding the accommodation lots of steps to climb if your at one of the rooms at the top of the hill, swimming pool was nice and big pool bar was not attended at all in the 11 nights we stayed...More

1  Thank Geoff A
Response from novasamui, ผู้จัดการทั่วไป at NovaSamui Resort Koh SamuiResponded 11 June 2017

Thank you for stay with us. We'll work hard to make our guests happy. Appreciated your feedback.

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Laundry Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Outdoor pool
Bar/Lounge
Details
Price range
US$25 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$25 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (119)
Room & Suite (15)
Pool & Beach (10)
Dining (3)
Family and Play Areas (2)
Questions & Answers
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Gillian M
14 February 2018|
Answer
Response from novasamui | Property representative |
We're received your request then reply to you on Jan 12,2018 15.52 pm.
0
Votes
Google Translation
kelly1977
11 January 2017|
Answer
Response from novasamui | Property representative |
Yes this would place suitable for 3 years old stay.
0
Votes
Google Translation
Room Tips
"Downstairs room are near to / have the view on the swimming pool. Upstairs room more private."
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"Ask for room close to reception to avoid long upsteps walk"
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"If you book the cheaper rooms at the top of the hill be aware that it is up many steps."
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"Lower rooms mean less climbing"
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