We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Florence Hills Resort & SPA

Traveller (186)
Room & Suite (34)
Traveller (186)
Room & Suite (34)
Video
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Featuring a free outdoor pool, hot tub and sauna, The Florence Hills Resort & SPA is located in the Tuscan Hills just outside Pelago. It offers modern, self-catering accommodation, free Wi-Fi throughout and free bikes.Air-conditioned apartments and studios at The Florence Hills Resort & SPA will provide you with parquet floors, a seating area with a flat-screen TV and a fully equipped kitchenette with dining table. The private bathroom includes a hairdryer and free toiletries. Some are complete with a private garden.An Italian breakfast of croissants and cappuccino is provided daily. It is served on the veranda.This property is well placed for activities such as cycling, hiking. Guests can have relaxing moments in the spa and wellness centre.A bus stop 500 metres away has links to Florence, 22 km away. The Mall Outlet is reachable by car in 20 minutes.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Wheelchair access
Dry Cleaning
Non-Smoking Hotel
Show more
Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
Hotel deals
213Reviews
227Photos
5Q+A
9Room tips
Traveller rating
  • 89
  • 67
  • 37
  • 8
  • 12
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Great hotel , clean friendly staff great room.Got a free upgrade when we arrived to a one bedroom villa. Buffet breakfast was awesome. A little outside of Florence I the mountains beautiful view and surrounding. Had a great time.we drove into the small town down the mountain and
Read more
Response from FHRGuestRelations, Responsabile relazioni con la clientela at The Florence Hills Resort & SPA
Responded 1 Sep 2018
Dear Guest, We thank you for your nice review, we are really pleased that you enjoyed your stay with us! It's a pleasure for us to know that you loved mostly our daily buffet breakfast, the free upgrade that we reserved for you, the breathtaking views offered from our countryside. We are glad that you spent a great time at The Florence Hills Resort & SPA! We wait you back whenever you would come to visit us! Our warmest regards, Sara Sottili -Front Office Agent & Guest Relations Team-
Read more
We spent around four days in this wonderful resort and received the most excellent service all around. The staff was very welcoming and wanted to make sure that our stay was pleasant. The spa section includes two different saunas (Turkish and Finnish), a roman spa and a general c
Read more
Response from The Florence Hi... L, Responsabile relazioni con la clientela at The Florence Hills Resort & SPA
Responded 13 Feb 2018
Dear Guests, We are really pleased to read that you enjoyed our services and the care of our Staff in welcoming you and being sure of the pleasantness of your stay. We thank you also for choosing to enjoy our SPA services, and we are glad that you liked everything. Thanking you again for choosing us for your vacation, we remain waiting your next stop in Pelago! Our Warmest Regards, Sara Sottili Front Office Agent & Guest Relations Team
Read more
Have to say I thoroughly enjoyed it, though had a couple of very minor issues!

Firstly the pros:

Lovely room, well furnished
Lovely staff
Great parking
Soooooo peaceful

Now unfortunately the cons:

The village (Pelago) is dead, so if you don't want to eat at the restaurant you
Read more
+4
We stayed in June 2016 and upgraded from a Studio to a 2 bedroom apartment at very little extra cost. It was lovely with a self catering kitchen and felt very luxurious. The restaurant provided a good breakfast and there was a pool although we didn't use it.
Read more
Easy to find, staff were lovely and can't do enough to help you. We were upgraded free of charge when we arrived. The pool was great, the spa was brilliant (although we just used facilities, no treatments) and our room was fantastic. The staff at the hotel organised a short notic
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Photo provided by managementThe Florence Hills Resort & SPA
Panorama esterni
Card badge camera
View from nearby of the village
Previous
Hi, i am looking to rent a room here in September, and i was wondering if the 'basic room' has a kitchenette? many thanks
Dear Sir, we thank you for your request. We inform you that our Basic, Comfort and Quadruple rooms are not provided of a kitchenette. All other rooms types (Double with garden, Junior Suite, Suite) come with a kitchenette. For any further information do not hesitate to contact us. Our best, andrea buzzacchino Guest Relations - Front Office Manager
1 vote
Hi, we are booked to stay at Florence Hills Luxury Resort in July. We will have a hire car but would like to make some day trips by train to Florence, Venice and Pisa whilst we are there. Is it best and cheaper to buy train tickets in advance? I am guessing we will need to travel from Pontassieve to Florence to catch the train to Venice. Do you know the earliest time the trains leave Pontassieve? Many thanks for your help. Kind regards 😊
Dear guest, we would like to thank you for your reservation and for your request. We suggest to buy train tickets in advance, especially for the trip to Venice. You may visit Trenitalia and/or Italo website to check their offers. From Pontassieve to Florence there are trains every 30/10 mins, the earliest usually leaves around 5.30 AM. Contact us if you may need further information. Our best, andrea buzzacchino Guest Relations - Front Office Manager The Florence Hills Luxury Resort
1 vote
Show all answers
Regarding the comfort room for 3 people listed on booking com , all 3 beds (or 1 single + 1 double ) are in the same room /sleeping area? I couldn't figure it out from the photos.
Dear Sir/Madame, thanks for your answer. We inform you that our comfort rooms have one double or twin room and one separate smaller room with a single bed. For any further information, do not hesitate to contact us. Our best,
0 votes
Hello! Is posible that my son (3 years) sleep with us in the bed? Thank you Olga
Dear Mrs. Olga, It will be possible that your son sleep with you but I'm glad to inform you thatwe have also cots at your complete disposal, free of charge. best regards Andrea
0 votes
Show all answers
1. Возможно ли доехать до отеля в январе? 2. Имеется ли отопление в отеле в если посетить его в январе месяце?
Dear Madame, we are glad to inform you that our Resort will be open from the 27 of december until the 10 of January. The autonomous heating will work in every room. For any further information do not hesitate to contact us Our kindest regards, andrea buzzacchino front-office manager
1 vote
"Great views of Tuscan Countryside"
"Family of 4/5? get price of duplex suite +kitchenette - prepared lunches in ours which cut the cost of the trip."
"Take the whole apartment so you know you're at ease"
"Comfort room was great for the two of us"
"Front of the site probably offers the best views"
Previous
12
PRICE RANGE
US$59 - US$242 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorencePelago
NUMBER OF ROOMS
27
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing