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Disney's Hotel New York

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1 room 2 adults 0 children
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4,995 Reviews from our TripAdvisor Community

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Showing 2,416: English reviews
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Bedale, United Kingdom
Reviewed yesterday NEW

Stayed at Disney New York Hotel on a family holiday covering 3 generations in February 2017. We wanted somewhere with easy access to the park. This fitted the bill perfectly, being only a 10 minute walk. We found it was good value for money as we opted for the half board option (breakfast, lunch or evening dinner and a bonus...

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Thank Anne-marie28
London, United Kingdom
Reviewed yesterday NEWvia mobile

So this is overall comments on EuroDisney - don't panic on hotel New York, we found rooms were fine - sit down restaurants - food and service excellent - breakfast fine if early, but later you are in the "soulless" ball room - speaking to people the Disney experience in USA is much much better, customer service high, smartphone enabled...

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Thank hertstravellers2015
Kildare
Reviewed yesterday NEWvia mobile

We were more interested in the parks than the hotel but were pleasantly surprised when we arrived we were greeted in typical Disney style. The breakfasts were good. Plenty to choose from for everyone. Rooms were clean, a little dated but that's only minor. The bar is a bit pricey (typical Disney again!) but really great selection of drinks. Snacks...

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Thank Pamela P
Beamish, United Kingdom
Reviewed yesterday NEW

It started with a train journey from hell, delayed, seats double booked & a guard who really didn't care. In the hotel & throughout the park there seemed to be a clear reduction in staff with the main focus on relieving us of as many euros as possible. The attention to detail is clearly missing compared to previous years where...

Review collected in partnership with Disneyland Paris ®
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Thank Ray G
Bristol
Reviewed yesterday NEW

Stayed at the Disney Hotel New York. Lovely hotel, very clean rooms. We were in a standard room lovely. Staff very friendly and very helpful. Nothing to much trouble. Would highly recommend. Swimming pool great for kids. They even had arm bands free to use. Plus a bubbler pool was very warm.

Review collected in partnership with Disneyland Paris ®
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Thank lisawE227PF
Reviewed 2 days ago NEW

Disneyland Paris have announced that this hotel willl soon be closing for a full refurbishment, and to be honest it does need one: it's all rather 1990s and faded. However, the rooms are a decent size and comfortable (but lack enough sockets - this was built in the early 90s, remember, before we all had mobile phones), the breakfast is...

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Thank GothicWanderer83
Reviewed 2 days ago NEWvia mobile

So you go for Disney but this hotel is a lovely short walk from the village and park. My daughter loved the pool though it was cold and deep. The jacuzzi was massive though. Breakfast was lovely and plenty of choice. Staff all so friendly, check in, shop, restaurants...all lovely. Beds v comfy and clean rooms. Lovely hotel

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Thank Catherine O
Reviewed 2 days ago NEWvia mobile

Hotel is ok, we usually stay in sequoia lodge and thought this would be better. It isn't, and obviously due a refurbishment. This doesn't really excuse the service. On check in there were 8 baggage handlers and 2 on check in desk, so slow process. Long wait for concierge and if you haven't prebooked your restaurants you won't get much...

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Helpful?
Thank drsjclarke
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disney's Hotel New York, responded to this review

Dear Guest, Thank you for taking the time to review your stay at the Disney's Hotel New York®. I am pleased that you enjoyed your time and that you already consider coming back. All your comments are essential to educating our staff about good and bad service. Please accept my sincere apology that we failed to deliver the excellent service...

Reviewed 2 days ago NEWvia mobile

Returned to this hotel for the 3rd time 18-22 Feb as part of a party of 9 and I must say this has not been the greatest experience compared to our last visit 2 years ago. We arrived on the Saturday at 1pm and as expected some Rome were not ready, 2 out of our party had their rooms ready...

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Thank Tracestee
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disney's Hotel New York, responded to this review

Dear Guest, Thank you for your feedback concerning the Disney's Hotel New York®. It is a pleasure to read that this was your 3rd time and I thank you for your loyalty. Nevertheless, I am sorry to read that the service did not meet your expectations. Please be sure that I will share your words for corrective actions. I hope...

Wells, United Kingdom
Reviewed 2 days ago NEW

We stayed here for 4 nights in Feb 2017. Arriving late at night, the check in was painless and the staff very helpful. The only gripe we had as that we were given the room keys and got there to find that the spare bed had not been made yet, they do it after you book in, not good when...

Review collected in partnership with Disneyland Paris ®
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Thank stuartanddeb

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax amid soaring skyscrapers, spacious rooms and our biggest pool at this New York-style 4-stars Hotel. ... more   less 

Additional Information about Disney's Hotel New York

Address: Avenue Rene Goscinny, 77777 Chessy, Marne-la-Vallee, France
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Chessy
Price Range: £160 - £596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Disney's Hotel New York 4*
Number of rooms: 565
Reservation Options:
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Also Known As:
Disneys New York
Disney Hotel New York
Disneyland Paris Hotel New York
Disneys Marne La Vallée
Hotel New York Paris
Disneys Hotel New York
Disney's Hotel New York Chessy, Europe
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Questions & Answers

Here's what travellers have asked, with answers from Disney's Hotel New York staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher up for a great nightime view”
  • view from room at night
 of 5 bubbles Anne-marie28, 27 Feb 2017 | Read review
“Get Higher floor better view”
 of 5 bubbles Hirdsusan, 25 Feb 2017 | Read review
“Newport Bay Club seems a better option!”
 of 5 bubbles RaamT, 20 Feb 2017 | Read review
“Overlook the lake or ice rink”
 of 5 bubbles 823AndreaM, 19 Feb 2017 | Read review
“Empire State gives you those comforts and luxuries a standard doesn't - the extra money was worth it for us.”
 of 5 bubbles samanthat392, 17 Feb 2017 | Read review
5 of 5