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Crowne Plaza Milan - Malpensa Airport

770 reviews
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Traveller (173)
Room & Suite (261)
Dining (69)
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Overview
  • Excellent19%
  • Very good43%
  • Average25%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
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Reviews (770)Write a Review
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All reviewsmalpensa airportshuttle busthe holiday inn expressdecent hotelbooked this hotelearly morningpastanice roomsfree of chargenear airportan overnight stayquiet areaflightmilanscheduledeparturetransfer
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1 - 5 of 437 reviews
Reviewed 2 days ago via mobile

A comfortable hotel. Close to the airport but an hour from Milan. Good menus in the restaurant - buffet breakfast was extensive. Bar snacks for a quick meal. My room was comfortable with a good bathroom.

Thank Geoff S
Hotel's Favourite
Reviewed 15 October 2017 via mobile

A great 4 star hotel . The staff was professional and nice. The room was perfect : separate bath and shower, king size bed etc. The restaurant is also nice and cheap. The waiters were super friendly. Very good service. Free shuttle to the airport...More

Thank Remy_Blue13
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 17 October 2017

Dear Remy_Blue13, Thank you for taking time to tell us about your experience at Crowne Plaza Malpensa. We are really pleased that your stay was so pleasant (in spite of AC... did you inform our staff...??). Your feedback allows us to improve service we offer...More

Reviewed 4 weeks ago via mobile

If you’re visiting northern Italy or southern Switzerland this hotel is a good option. It is close to the airport and has free Wi-fi. There’s also a restaurant on site serving by evening meals and breakfast.

Thank Henchelson
A TripAdvisor Member
19
Reviewed 14 December 2017 via mobile

Let me share a hotel receiption counter scam that shattered my family experience on a holiday stay at Crowne Plaza Milan- Malpensa Airport. The front desk lady who attended to us on 9th Dec Around 11pm, requested for us to pay for our stay. The...More

9  Thank A TripAdvisor Member
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 19 December 2017

Dear Customer, Thank you for sharing your experience with us. I've personnally revised our Accounting file on 9th December, putting all Cashiers together. The result is that nothing out of normal came: numbers did fit. They were exact. I've talked to the lady that made...More

Reviewed 20 November 2017 via mobile

Not much to say about this hotel ... I am bit disappointed yet just have to comprehend that it’s just an airport hotel... Staff was average... bad English... but anyhow... Breakfast was not inviting ... not even the scrambled eggs were good.. so my question...More

Thank Reggie H
Response from Soledad d, meeting coordinator at Crowne Plaza Milan - Malpensa AirportResponded 23 November 2017

Dear Reggie H, Thank you for bringing this to our attention. We really apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$87 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (261)
Dining (69)
Amenities (42)
Family and Play Areas (1)
Questions & Answers
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alastair2016Cumbria
27 March 2017|
AnswerShow all 6 answers
Response from Soledad d | Property representative |
Dear alastair2, thank you for your message futher to I kindly inform you that from our Crowne Plaza Milan Malpensa Airport is not possible to see the airport/runway but from the upper floor of our Holiday Inn Express Milan... More
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Higham1
8 January 2017|
AnswerShow all 6 answers
Response from WSG707 | Reviewed this property |
Breakfast is usually very early but depending on your flight it may be advisable to have breakfast at the airport.
1
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charlie f
10 October 2016|
AnswerShow all 2 answers
Response from KjunCelt | Reviewed this property |
Its a long way from downtown Milan - and no trains or buses near the hotel. You would have to get to the airport, then catch the hotel shuttle from the airport to the hotel. The charge for the shuttle is 4 Euro per person... More
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Room Tips
"Room numbers are odd - 300's are on the ground floor!!"
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"The best room in this hotel is one viewed from another hotel."
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"Refuse to be checked in here by an airline who have cancelled your flight."
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"Views are industrial both sides so not important to specify particular side or floor."
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