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All reviewsmalpensa airportshuttle busthe holiday inn expressdecent hotelbooked this hotelearly morningpastanice roomsfree of chargenear airportan overnight stayquiet areaflightmilanscheduledeparturetransfer
A comfortable hotel. Close to the airport but an hour from Milan. Good menus in the restaurant - buffet breakfast was extensive. Bar snacks for a quick meal. My room was comfortable with a good bathroom.
A great 4 star hotel . The staff was professional and nice. The room was perfect : separate bath and shower, king size bed etc.
The restaurant is also nice and cheap. The waiters were super friendly. Very good service.
Free shuttle to the airport...More
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 17 October 2017
Thank you for taking time to tell us about your experience at Crowne Plaza Malpensa. We are really pleased that your stay was so pleasant (in spite of AC... did you inform our staff...??).
Your feedback allows us to improve service we offer...More
If you’re visiting northern Italy or southern Switzerland this hotel is a good option. It is close to the airport and has free Wi-fi. There’s also a restaurant on site serving by evening meals and breakfast.
Let me share a hotel receiption counter scam that shattered my family experience on a holiday stay at Crowne Plaza Milan- Malpensa Airport.
The front desk lady who attended to us on 9th Dec Around 11pm, requested for us to pay for our stay. The...More
9 Thank A TripAdvisor Member
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 19 December 2017
Thank you for sharing your experience with us.
I've personnally revised our Accounting file on 9th December, putting all Cashiers together.
The result is that nothing out of normal came: numbers did fit. They were exact. I've talked to the lady that made...More
Not much to say about this hotel ... I am bit disappointed yet just have to comprehend that it’s just an airport hotel...
Staff was average... bad English... but anyhow...
Breakfast was not inviting ... not even the scrambled eggs were good.. so my question...More
Thank Reggie H
Response from Soledad d, meeting coordinator at Crowne Plaza Milan - Malpensa AirportResponded 23 November 2017
Dear Reggie H,
Thank you for bringing this to our attention.
We really apologize for the inconveniences you faced during your stay, as that is not up to our normal standards.
We will share your feedback with our staff and make the necessary changes.
Response from Soledad d | Property representative |
thank you for your message futher to I kindly inform you that from our Crowne Plaza Milan Malpensa Airport is not possible to see the airport/runway but from the upper floor of our Holiday Inn Express Milan... More
thank you for your message futher to I kindly inform you that from our Crowne Plaza Milan Malpensa Airport is not possible to see the airport/runway but from the upper floor of our Holiday Inn Express Milan Malpensa Airport you can easier see all take offs and part of the Malpensa Terminals.
I remain at your complete disposal in case of any further need.
Have a nice evening!
Crowne Plaza Milan Malpensa Airport
Holiday Inn Express Milan Malpensa Airport
Its a long way from downtown Milan - and no trains or buses near the hotel. You would have to get to the airport, then catch the hotel shuttle from the airport to the hotel. The charge for the shuttle is 4 Euro per person... More
Its a long way from downtown Milan - and no trains or buses near the hotel. You would have to get to the airport, then catch the hotel shuttle from the airport to the hotel. The charge for the shuttle is 4 Euro per person, one way.
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"Room numbers are odd - 300's are on the ground floor!!"