Phuket Panwa Beachfront Resort
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Phuket Panwa Beachfront Resort

Traveller (1822)
Panorama at the Phuket Panwa Beachfront Resort
360
Panoramas (8)
Crowne Plaza Phuket Panwa Beach
Videos (1)

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About

4.5
#10 of 13 hotels in Cape Panwa
3.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
A hideaway in Phuket, yet just a stone’s throw from Phuket Town and a short drive to Patong, Phuket Panwa is exclusively set in Makham Bay. This beautiful Phuket resort draws design inspiration from the rich heritage of the area with its marbled floors, rich woods and flowing water throughout the public areas and guest rooms, offset by contemporary art, light and space. The resort boasts two beachfront pools serviced by bars and restaurants. A third beachfront pool is semi-private for those who choose to stay in our Panwa Duplex Lagoon, some of the finest Phuket accommodations. Our lobby bar is elevated over Makham Bay to take full advantage of the wooded headlands, jagged cliffs and nearby islands. Suites feature baths by the bay window and all guest rooms have a separate bath from shower. All rooms have private, furnished balconies and free Wi-Fi connectivity that is easy to access throughout the resort
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Fitness / spa changing rooms
Pool / beach towels
Infinity pool
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Lagoon View
Mid-range
Languages Spoken
Thai
4.5
4.5 of 5 bubbles1,087 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Phuket Panwa Beachfront Resort is lauded for its tranquil atmosphere and pristine conditions, with guests frequently commending the hotel's cleanliness and well-kept facilities. While the resort offers spacious rooms boasting sea views and a variety of recreational activities, the evenings may sometimes lack liveliness, and certain amenities, including the spa and dining options, receive varied reactions. Although service is generally highlighted as friendly and accommodating, there have been mentions of occasional neglect. Opinions on value for money are divided, with some guests considering the pricing reasonable, particularly for spa treatments, while others feel the experience does not fully justify the cost, citing concerns such as dated and worn furnishings in the rooms.
Atmosphere
Serene
Rooms
Dated
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory

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1,087Review64Q+A100Room tips
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Detailed Reviews
Sandeep S wrote a review Apr 2023
Hotel's Favourite
5.0 of 5 bubbles
Derek and his team are doing a great job despite so many challenges in Phuket area overall.

Extremely friendly staff, cozy property, quiet environment even though not far from the busy Phuket downtown and attractions.
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Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Hang Phuket Panwa Beachfront Resort, General Manager at Phuket Panwa Beachfront Resort
Responded 13 Jan 2024
Thank you for being our guest! We hope to welcome you back again to Phuket Panwa Beachfront Resort in the near future. Best Regards James Hang
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Federico wrote a review Feb 2020
Argentina
+1
4.0 of 5 bubbles
Muy buenas habitaciones, piscina y desayuno.
Debes considerar que de este lado de la costa está el mar lejos aprox.25 km. Por lo que el hotel es una parada si deseas estar cerca del puerto para salir a Phiphi o ir al Acuario .
En familia debes considerar que te pongan toallas para el tercer integrante y asegúrate en la reserva que hagas q el desayuno incluya a todos.
Traer la copia de tu reserva.

Nice room, pool and breakfast.
You must consider that on this side of the coast is the sea away approx.25 km. So the hotel is a stop if you want to be near the port to go out to Phiphi or go to the aquarium. As a family you must consider that you put towels for the third member and make sure you have the breakfast that breakfast includes everyone.
In front of the hotel there is a good a nice Thai restorant and don't forget,bring the copy of your reservation
.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Hang Phuket Panwa Beachfront Resort, General Manager at Phuket Panwa Beachfront Resort
Responded 13 Jan 2024
Thank you for being our guest! We hope to welcome you back again to Phuket Panwa Beachfront Resort in the near future. Best Regards James Hang
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
choosurang wrote a review Oct 2020
Worldwide
5.0 of 5 bubbles
I really recommended for this paste for the family or private couples they have a great service and performance staff willing to help you no metter what if you have any questions or need some advice they will help you with nice smile and satisfying replies even housekeeping the will help you as much as they can, I really appreciate the head of housekeeping that I really need to buy some personal belonging and she help me to get it very fast. The hotel is quite big and big room as well so the hotel is close to the beach very nice and beautiful place, while you having breakfast you will sitting close to the beach as well. I wish i will travel back there soon. 😘
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Hang Phuket Panwa Beachfront Resort, General Manager at Phuket Panwa Beachfront Resort
Responded 13 Jan 2024
Thank you for being our guest! We hope to welcome you back again to Phuket Panwa Beachfront Resort in the near future. Best Regards James Hang
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pmichelazzo wrote a review Jan 2020
Brussels, Belgium
+1
2.0 of 5 bubbles
The beach is a crap. Between 06:00 and 13:00 hrs there's no beach or you need to walk 300 meters to find a place where you can swim (but the photos used by the hotel never show it). The location is not good either. You have just one restaurant in front the hotel or you need to pay an exorbitant price on the hotel's restaurant for anything (or ask for a taxi and go somewhere). No ATM's close, no buses, no bars, nothing. The breakfast is good but the hotel is full of Chinese groups that's do too much noise, screaming and talking loud on the breakfast place. Also, the "ambient music" is not ambient. Loud and with a very bad taste.

The staff is a mix of right and wrong. Sometimes they help us very fast and sometimes they just forget that you exist. I asked to forks and knifes for the room service and they forget to send the forks. Another time, I standed on the "beach bar" and to order a bootle of water, they spent 20 minutes just to note the request (and more 10 minutes to give me the bottle).

The only thing that deserve more stars is the bedroom. Spacious, good bed, good shower and good air-conditioner.

For sure, I do not recommend this hotel for anyone and I will never come back.
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Date of stay: December 2019
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: Choose another hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, General Manager at Phuket Panwa Beachfront Resort
Responded 28 Jan 2020
Hello Pmichelazzo, Thank you for taking the time to write about your experience and share it with us. With the goals to achieve high-quality standards, deliver guest satisfaction and serve traveler's needs, Crowne Plaza was born. We are proud to be a hotel that is easy to do business with, unfortunately, during your stay, this does not seem to be the case, particularly with the inconsistent service being provided by our staff and the location of the property not being accessible to other tourist destinations. For this, I would like to apologize that you were not given the standards of hospitality that we expect from our staff and management. We have taken the liberty of providing them your feedback and coaching to ensure that these issues are not repeated. On the other hand, we are happy that you loved your spacious room and its amenities. Thank you for embracing life here in Edinburgh and making us part of it. Despite the experience, we hope that you feel recharged and inspired. after your visit. As we strive to continuously achieve high-quality standards, deliver guest satisfaction and serve traveler's needs, your comments are instrumental and valued. We hope to host your party in the future should you give us another chance to be your hotel of choice. Hector P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marx877 wrote a review Jan 2024
Tallinn, Estonia
2.0 of 5 bubbles
For me, this hotel was a major disappointment for the following reasons:

1) Advertised as a 5-star hotel in various booking platforms, but unfortunately, it does not meet 5-star standards.
2) The overall level of service is very low. The staff is friendly but highly unprofessional. The reception is mostly staffed by very young girls who likely lack experience working in a reputable hotel.
3) The entire interior design and technology of the hotel are very old and do not function properly. The furniture in the room is worn out and dirty.
4) There are no mattress covers in the hotel to make the bed softer and more comfortable.
5) I stayed in a duplex suite (with pool access). In this room, the curtains can be moved by a button, but unfortunately, it did not work. To use the curtains, they had to be disconnected from the motor.
6) For the first three days, there was no internet in my room. I reported it immediately, but unfortunately, it could not be fixed in the first two days. Every day, some men came to deal with the issue, and on the third day, they managed to get the wifi network working. The internet connection throughout the hotel is very poor, highly unstable, and has low speed (up to 9 Mbps).
7) The bathroom drainage primarily emitted a very bad smell at night.
8) The pool water in rooms with pool access was slightly dirty. Chlorine was manually thrown into the pool in the evening – it does not leave a reliable impression.
9) Service in the restaurant during breakfast was terrible. When I arrived at the restaurant, no one noticed me, tables were unprepared, and no one took my coffee order. To order a coffee latte or cappuccino, I had to find a server myself. The overall impression of the restaurant was more like a cheap canteen.
10) The gym equipment is very old and does not function properly.

This hotel has great potential if it undergoes a complete renovation and hires professional staff. The hotel grounds are beautiful and spacious with a nice view of the sea.
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Date of stay: December 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Hang Phuket Panwa Beachfront Resort, General Manager at Phuket Panwa Beachfront Resort
Responded 13 Jan 2024
Thank you for being our guest! We hope to welcome you back again to Phuket Panwa Beachfront Resort in the near future. Best Regards James Hang
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RudyVerhaegen wrote a review May 2022
Antwerp
+1
5.0 of 5 bubbles
Why do people go back to a hotel ? Because they feel good and are happy with rooms, services, food, hospitality, site, etc .....
This describes perfectly this hotel. I've been there in April 2022 for the fourth time, and although the hotel was now just starting up again after the covid closures, it felt like 'coming home'. It is also a welcome oasis of calm compared to hectic environment of Patong.
The rooms are spacious and all have a balcony with sea view, They are modern but still always with a 'Thai touch' and well equipped. I always take duplex lagoon room which has lots of space and a 'semi-private' pool (shared with the some other lagoon rooms) . Sitting on your terrace there in the evening gives so much peace of mind. The gardens with palm trees are very spacious and well lit and guarded during the night.
Quality and choice of food (as well breakfast as all-day-snacks as dinner) is impeccable and comes at surprisingly good prices.
Another major strength of this hotel is the professionality and kindness of all staff. Certainly Miss Kwan at the reception desk is an asset to this hotel as she accommodates all guests problems, requirements, advice, bookings, directions, etc.... Also the Hotel Manager, Mr. Derek, gives personal attention to all his guests during his morning tour around hotel and breakfast room.... Thanks to ALL staff for making this hotel such a nice place to stay.
In short : this is an ideal hotel to spend a relaxing holiday!
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Date of stay: April 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Take a duplex lagoon room ! you will not regret it !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Hang Phuket Panwa Beachfront Resort, General Manager at Phuket Panwa Beachfront Resort
Responded 13 Jan 2024
Thank you for being our guest! We hope to welcome you back again to Phuket Panwa Beachfront Resort in the near future. Best Regards James Hang
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rolando R wrote a review Jan 2020
5.0 of 5 bubbles
On this trip we stayed at a few hotels and really enjoyed our stay at crowne plaza. The service here is excellent. Everyone was very friendly and helpful. They really went out of their way to accommodate us. We are vegetarian so it's hard for us to find a good variety of vegetarian options however the manager Pla offered to provide a la carte vegan options for us which was great. Also the staff are very friendly, Jane was friendly and provided great service along with Jock. I can't state this enough all the staff were great. I would recommend this place. The only thing I would recommend is having more vegetarian/vegan options on the menu and also to advise of possible activities available at the hotel and also around the area. Besides that I highly rate this place.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CrowePlazaPhuket, Assistant Operations Manager at Phuket Panwa Beachfront Resort
Responded 30 Jan 2020
Dear 217rolandor, Warm greetings from Crowne Plaza Phuket Panwa Beach, Phuket! Thank you for taking the time to write us a review following your recent stay at Crowne Plaza Phuket Panwa Beach. The whole team is delighted to learn that you had a fantastic stay in our Phuket resort. It's also most encouraging that you enjoyed and experienced great hospitality and comfortable accommodations during your stay with us! My team and I look forward to welcoming you back for another memorable stay. Best regards, Maneerat Buafai Assistant Operations Manager
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Reyna P wrote a review Jul 2022
Israel
4.0 of 5 bubbles
We just stayed five nights at the Crown Plaza Panwa Phuket and had an amazing time !
We are a family with four kids ages 16-8 .
Definatley recommend renting a car if you stay at this hotel.
We stayed at the duplex sea view rooms with shared pool. We had a great time kayaking and paddle boarding in the calm sea waters and it was very relaxing sitting by the pool .
The staff were so friendly and ki helpful.
First you are greeted by front security officer Joe.Always smiling and with a great energy.
Derek the GM greeted us every morning with a huge smile and was very welcoming and took care of all our needs.
The head chef Woody happily catered to our special dietary needs and twice we eat at the restaurant the most delicious fish dinner !
Su and Ae at breakfast made sure we had everything we needed and the perfect cappuccino and Nu at the front desk was lovely and helpful .

Thanks Crown Plaza Panwa for a fabulous stay .We'd definatley come back again
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Hang Phuket Panwa Beachfront Resort, General Manager at Phuket Panwa Beachfront Resort
Responded 13 Jan 2024
Thank you for being our guest! We hope to welcome you back again to Phuket Panwa Beachfront Resort in the near future. Best Regards James Hang
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Benny wrote a review Feb 2020
Thailand
+1
5.0 of 5 bubbles
We stayed here for 4 nights 23-26 Feb 2020. First of all I would like to say thank you for your kind prepare my room on my special day anniversary. I was surprised i liked it so much. Thank for great service throughout my stay.

Room is clean with sea view, all amenities needed provide in room. you can enjoy swimming and sunbath. This hotel is nice place for relax with your partner or family. Great American breakfast, good taste, beautiful restaurant with sea view. There is a bar on 3rd floor we had a drinks on terrace. It is very nice view at night and day time .. Nice cocktails.

If you like to go for dinner outside you just get taxi down to Panwa cape for dinner. ( I would recommend you should rent a car during you stay because there are many thing to do and see in Phuket, and more convenience to get in City.)

Professional staff, friendly, helpfulness when you need anything you can ask everyone there.

Finally i would like to thank Mr.Ma ( Reception department) for a great service when we check in and good information about hotel facilities and tourist attractions in Phuket as well.

If we have an opportunity to visit Phuket we would be back here again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Hang Phuket Panwa Beachfront Resort, General Manager at Phuket Panwa Beachfront Resort
Responded 13 Jan 2024
Thank you for being our guest! We hope to welcome you back again to Phuket Panwa Beachfront Resort in the near future. Best Regards James Hang
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dominic M wrote a review Sept 2023
+1
5.0 of 5 bubbles
Great two day stay over as first time visit to Phuket. The Receptionist were friendly and helpful towards our recreation needs. Room offered a nice beach view and had multiple lighting options. Great location for sunrise snaps ( but as monsoon season was a hit/miss game) Restaurant offered a great breakfast spread and even more hospitable staff.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Book spas services /massage early as close by 6pm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Hang Phuket Panwa Beachfront Resort, General Manager at Phuket Panwa Beachfront Resort
Responded 13 Jan 2024
Thank you for being our guest! We hope to welcome you back again to Phuket Panwa Beachfront Resort in the near future. Best Regards James Hang
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Hotelier88
London, United Kingdom3 contributions6 helpful votes
I think the first was around 10:30 am in the morning, however I can't recall the exact timing. They will take you there, give you a certain period and will pick you up. Try the tuk-tuk and go to the 3D museum. It was fantastic!
Dmens wrote a tip Feb 2024
Melbourne, Australia76 contributions42 helpful votes
2.0 of 5 bubbles
"Maybe do your homework on other options"
Read full review
jo k wrote a tip Jan 2024
8 contributions
5.0 of 5 bubbles
"The restaurant opposite is very good!"
Read full review
Ed S wrote a tip Dec 2023
Hanoi, Vietnam83 contributions73 helpful votes
3.0 of 5 bubbles
"Only stay here if you have a great deal. I would really try to pay less than $120/night"
Read full review
Dominic M wrote a tip Sept 2023
244 contributions13 helpful votes
5.0 of 5 bubbles
"Book spas services /massage early as close by 6pm"
Read full review
Denise R wrote a tip Jan 2023
Vancouver, Canada299 contributions147 helpful votes
2.0 of 5 bubbles
"Ask for Sea view - most updated rooms "
Read full review
Not the right property for you?
There are more places to choose from in the Cape Panwa area.
PRICE RANGE
£40 - £59 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Crowne Plaza Phuket Panwa Beach
LOCATION
ThailandPhuketCape Panwa
NUMBER OF ROOMS
225
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PHUKET PANWA BEACHFRONT RESORT - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Phuket Panwa Beachfront Resort
Which popular attractions are close to Phuket Panwa Beachfront Resort ?
Nearby attractions include The Library Phuket (3.7 miles), Hidden Forest Elephant Reserve (4.4 miles), and Endless Summer Phuket (3.9 miles).
What are some restaurants close to Phuket Panwa Beachfront Resort ?
Conveniently located restaurants include Day & Night of Phuket, Hana Cafe + Ramen Rawai, and Piset Restaurant Phuket.
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