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Mombasa Continental Resort

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Mombasa Continental Resort
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89 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Southern District, Israel
Reviewed 1 week ago via mobile

Very beautiful hotel,rooms are specious,view from rooms facing pool and sea fantastic The unlikely side of the hotel is it's like a ghost hotel no tourists only locals who came for three days xmas holiday and left ,the cause maybe I think is management is poor ,I had a broken toilet,bathroom was dirty no matter how many times I complained...

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1Thank Milly V
Nairobi, Kenya
Reviewed 2 weeks ago

Love the AC rooms, bar and well hidden underground night club. The Wi-Fi speed is acceptable. Location is ideal and quiet. Watch the menu...very basic except breakfast.....good heavy breakfast. Good service within measure time. Be patient. Staff can direct you to other venues for an all rounded experience. Keep an eye out for the Chairman!!

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Thank Zouga S
Nairobi, Kenya
Reviewed 2 weeks ago

Stayed in dec 2016. House keeping poor. Great hotel with state of art conference facilities.but not maintained. Had visited this place when it was run by intercontinental some years back, service was superb then. Lacks basic neatness, a cardinal requirement for a hotel. Wifi poor in the rooms, basically all sports facilities are run down. They replaced all the old...

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Thank irush2010
Vannes, France
Reviewed 3 weeks ago

We enjoyed the New Year's Eve Party in this hotel. Great Atmosphere, helpful staff, good company, beautiful location, delicious food. There was a cabaret of acrobats - they seemed good but unfortunately, it was difficult to see them as there was a spot light blinding the audience. The evening finale of fireworks over the Indian Ocean was spectacular

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Thank Patsie S
Reviewed 3 weeks ago

Sure, it has an amazing beach view both during the day and night time, but the stupid security system they use on the doors is basically trash because 98% of the time the key card doesn't work. You'll have to make countless visits to the reception to ask to be relocated or the problem to fixed, but you'll have to...

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Thank Calvin N
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

Amazing beach, with a breathtaking night view of the ocean especially with the ship's docking and leaving. Good accommodation, food and pools for kids. Combined with mall shopping at the nearby Nyali mall, it's a perfect place for family holiday

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Thank A TripAdvisor Member
Reviewed 13 December 2016 via mobile

When I got there they gave me a room with no TV and no showerhead. Had to shout for a change. Poor hotel service. Poor customer service. House keeping only arrived at 4 pm. Ordered food and it came two hours later. Ordered tea to be brought to my room and it never came. Thoroughly unimpressed.

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Thank Esther O
Reviewed 7 December 2016 via mobile

Currently at the hotel. Poor slow service. Outdated leaking bathroom. TV doesn't work and am told to bear with the inconvenience. Poor lighting. Place needs a staffing and structural overhaul. Yesterday dinner was average and finished even before we got to serve. Has a good view to the ocean.

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Thank Lance M
Reviewed 22 November 2016

The MCR sits on a prime location, elevated over the Shanzu beach. The rooms are spacious, and the surroundings are quiet and peaceful. Bathrooms are a bit outdated. The restaurant serves a predominantly African cousine and both the breakfast and dinner buffets typically have a good selection of entrees. Service is friendly, but not always the fastest.

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Thank Vidar L
Mombasa Contine... R, Marketing Executive at Mombasa Continental Resort, responded to this review

Thank you Vidar for your review about MCR. We note with thanks your positive contribution about the prime location, elevation of the room building block and facilities facing the beach, spacious rooms, friendly service and the peacefull sourroundings. Regarding the outdated bathrooms, we are currently working on the upgrades and the sample room is ready. The rest of the rooms...

Reviewed 5 August 2016 via mobile

This was the first time I had ever stay in this hotel and came to know about it because of the Official function I was attending. It is in a wonderful location, very serene with comfortable ambiance. The rooms are very spacious and the hotel is huge with amazing facilities which are run down. The food needs improvement. It's a...

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Thank Elizabeth W
Mary S, General Manager at Mombasa Continental Resort, responded to this review

Thank you for your feedback Elizabeth. We are working on refreshing our establishment, as you know hospitality industry has been hard hit over the last 3 years and we were not spared. This is no excuse and reason we are doing the best we can to come alive once again. Please visit us again and we promise we will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access

Additional Information about Mombasa Continental Resort

Address: Shanzu Beach Malindi Rd, Shanzu, Mombasa 80101, Kenya
Region: Kenya > Coast Province > Mombasa > Shanzu
Price Range: £69 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mombasa Continental Resort 4*
Number of rooms: 183
Reservation Options:
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Also Known As:
Mombasa Continental Hotel Bamburi
Mombasa Continental Resort Kenya/Shanzu
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Questions & Answers

Here's what travellers have asked, with answers from Mombasa Continental Resort staff and other travellers.
2 questions
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Kenya
1 month ago

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Questions? Get answers from Mombasa Continental Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms facing the pool are good. Keep off the extreme North side wing rooms (BAD VIEW) and the best are the few that view the Ocean”
  • Sunrise from the 3rd Floor Ocean view room
 of 5 bubbles zougas2017, 4 Jan 2017 | Read review
“All rooms face the sea so no problem here”
 of 5 bubbles 655kimk, 9 Jan 2016 | Read review
“Need some work on the rooms, can't express opinion, individual choice.”
 of 5 bubbles sheelav2013, 15 Oct 2015 | Read review
“All rooms have sea view so you can stay anywhere!”
 of 5 bubbles mwangati, 16 Mar 2015 | Read review
“Higher rooms on the left balconies face the beach and its intresting to watch the beach from up there”
  • From the balcony
 of 5 bubbles 685irenek, 29 Dec 2014 | Read review
5 of 5
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