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05/11/2017 06/11/2017
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    Serena Beach Resort & Spa

    P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
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    05/11/2017 06/11/2017
     4 people are viewing this hotel
    US$283
    US$239
    SAVE US$44
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    Traveller (468)
    Pool & Beach (118)
    Room & Suite (82)
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    Overview
    • Excellent61%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “jahazi grill” (40 reviews)
    “half board” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Voyager Beach Resort
    3,029 reviews
    #2 of 60 hotels in Mombasa
     
    Sarova Whitesands Beach Resort & Spa
    1,356 reviews
    #1 of 14 hotels in Bamburi
     
    Bamburi Beach Hotel
    987 reviews
    #9 of 60 hotels in Mombasa
     
    Neptune Beach Resort
    333 reviews
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (585)
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    1 - 5 of 529 reviews

    Reviewed 5 days ago via mobile

    Great place. Jahazi is the best seafood place in Mombasa and possibly all of Kenya. Staff are great, layout is beautiful and prices are reasonable. This is definitely the best place I visited in Mombasa

    Thank Amjad S
    Reviewed 1 week ago via mobile

    Beautifully laid out hotel with a lovely spa & very friendly & helpful staff with an excellent manager in Herman. The food is good especially the lamb curry & the Kenyan speciality dishes. An excellent lunchtime buffet is also served as is good food in...More

    Thank Nirvana D
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 1 week ago

    Dear Nivana, We appreciate you feedback and hope on your next visit you would stay longer. See you soon Herman

    Reviewed 2 weeks ago via mobile

    On a business trip. As one expect this is just as good as all the other Serena's. The setting of this one is great, overlooking the Indian Ocean. We were on half board which was great but one has to try the Seafood restaurant the...More

    1  Thank JaapVL2
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 1 week ago

    Dear Jaap Thank you very much for the review. Learning that you enjoyed is a great encouragement to the team. We look forward to your next visit. Best regards Herman

    Reviewed 11 September 2017

    Third stay at Serena and its always a relaxing and memorable experience with family. Very clean air conditioned rooms with Swahili décor. Provide turn-down service with mosquito net setup for peaceful sleep. Room offers a safe with key pad access. Best part is the grassy...More

    1  Thank moses n
    Response from SerenaHotels, Deputy General Manager at Serena Beach Resort & SpaResponded 16 September 2017

    Dear Moses, Thank you very much for the review. We are delighted that product and service offer at Serena Beach Resort & Spa was memorable. We hope that it will not be long before we can be of service to you again. Best Wishes Herman...More

    Reviewed 22 August 2017

    We stayed here for four nights after our safari. It was very relaxing, the hotel is set out to look like a moorish village. The pathways wind between small blocks of two or three rooms. We had a family room, which was actually two separate...More

    Thank 99sue2015
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 24 August 2017

    Thank you very much for the feedback. We are glad that you had a good experience while here. We do hope that you shall host you and your friends in not too long a distance. Once again thank you for your feedback. Kind regards Herman...More

    Voyager Beach Resort
    3,029 reviews
    #2 of 60 hotels in Mombasa
     
    Sarova Whitesands Beach Resort & Spa
    1,356 reviews
    #1 of 14 hotels in Bamburi
     
    Bamburi Beach Hotel
    987 reviews
    #9 of 60 hotels in Mombasa
     
    Neptune Beach Resort
    333 reviews
    #3 of 14 hotels in Bamburi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$195 - US$454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 166
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Cancelon, Orbitz, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Serena Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Mombasa >
    • Shanzu
    • Also Known As
    • Serena Beach Hotel Shanzu ,
    • Serena Beach Hotel And Spa ,
    • Hotel Serena Beach ,
    • Serena Beach Resort & Spa Kenya/Shanzu
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    Traveller (468)
    Pool & Beach (118)
    Room & Suite (82)
    Dining (38)
    Hotel & Grounds (258)
    Family and Play Areas (4)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Voyager Beach Resort
    3,029 reviews
    4.95 miles away
     
    Neptune Beach Resort
    333 reviews
    1.22 miles away
     
    Bamburi Beach Hotel
    987 reviews
    1.62 miles away
     
    Sarova Whitesands Beach Resort & Spa
    1,356 reviews
    1.91 miles away
     
    Nearby Restaurants
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    Cafesserie Mombasa
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    La Marina
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    1.05 miles away
    Nearby Attractions
    Tropical Diving Kenya
    12 reviews
    1.59 miles away
    Arlom Kenya Safaris
    6 reviews
    2.42 miles away
    Haller Park
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    3.65 miles away
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    9 reviews
    3.62 miles away
    Ask a question
    Questions & Answers
    tiamaria3
    9 October 2017|
    AnswerShow all 3 answers
    Response from bruce f | Reviewed this property |
    Yes kettles are provided
    1
    Vote
    Abdulkhaliq Ahm... B
    23 December 2016|
    AnswerShow all 4 answers
    Response from Rashi A | Reviewed this property |
    We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
    0
    Votes
    cherotich m
    16 November 2016|
    Answer
    Response from Ajei2000 | Reviewed this property |
    I don't work in Serena. You may need to contact Serena directly.
    -1
    Votes
    Room Tips
    "Upstairs rooms have less issues with mosquitoes as there is a more breeze."
    Read review
    "Garden Room facing the sea was recommended however all the rooms were good. Ask for an upgrade if possible"
    Read review
    "ask for a sea view room"
    Read review
    "ask for a sea view"
    Read review
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