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Neptune Paradise Beach Resort & Spa

Expedia.comUS$128*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$191*
US$128*
US$191*
US$128*
US$191*
US$127*
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Neptune Paradise Beach Resort & Spa
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390 Reviews from our TripAdvisor Community

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Showing 267: English reviews
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Reviewed 4 days ago NEW

Had an amazing time... as usual. The staff are extremely friendly and welcoming. The bar staff and animation team make an effort to remember your drink order/ name. The rooms are gorgeous with stunning views. It is total paradise at Paradise!

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Helpful?
Thank sammy u
NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We look very much forward to welcome you...

Reviewed 4 days ago NEW

This was my second stay at Neptune, but my first at Paradise (last time I stayed at the Palm Boutique, two doors up). Once again, the warm welcome at reception by the friendly and helpful staff immediately made us feel at home. I brought my parents here, who were on holiday from the UK, and they were blown away by...

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Helpful?
Thank Tracey R
NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Nairobi, Kenya
Reviewed 1 week ago

An amazing place to be. The staff were very friendly and the pools were very clean and amazing. The room was very spacious and clean all the time. Food in the restaurants was excellent coz of the variety. I will definitely be coming back to this hotel

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Helpful?
Thank danooyugi
NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We look very much forward to welcome you...

Nairobi, Kenya
Reviewed 1 week ago via mobile

I loved everything about Neptune Paradise...amazing staff who are very helpful as their aim is to make your stay even more amazing and worthwhile...Suleiman at the reception...Caroline, Faith from the restaurant thank you for all your help and your ever smiling selves...Justus, Patrick continue with the good work behind that bar counter...the Cocktails were more than amazing....the rooms are spacious...

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Helpful?
Thank Joyshee
NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We look very much forward to welcome you...

Reviewed 1 week ago via mobile

An amazing facility! With the Paradise recently renovated, rooms r nice, n ofcourse the whole resort.. The amazingly green gardens just set u up in the mood of relaxation! Food was amazing, and ofcourse their rates are very pocket friendly! Loved the cleanliness of the resort too.. and I have to give a big thumbs up to the team on...

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Helpful?
1Thank Abud J
NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Klaipeda, Lithuania
Reviewed 21 January 2017

Spent 7 nights there.Everything in hotel was excellent.Very good , various food. There were many kites on the beach in the close proximity to the people . Sometimes were feeling not safe in their presence

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Helpful?
Thank Diai27
Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Bucharest, Romania
Reviewed 5 January 2017 via mobile

The bad: - rooms are very dated. Initial room was sort of facing a wall. - paid EUR 120 to upgrade to pool/ocean view room for the remaining 4 nights. Furniture equally dated, fridge broke during the night, woke up to huge puddle in the middle of the room. - bathrooms occasionally reek due to plumbing - thin walls and...

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Helpful?
Thank Alex M
Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Retford, United Kingdom
Reviewed 20 November 2016 via mobile

Good points first All public areas great which includes restaurants bar area pools Staff very friendly and helpful No such thing as a sea view as such as no rooms are that close to the beach as pools then grass areas are in front and the rooms are only two floors high Food Food was good and a fair bit...

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Helpful?
1Thank cgray10073
Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to...

Nairobi, Kenya
Reviewed 23 September 2016

Spent three nights--my first visit and i was very pleasantly surprised to visit this hotel. Excellent lay out of the hotel The service of all the staff is excellent and all are real friendly and helpful.The rooms are excellent and all well furnished and all very clean and crisp linen on beds. All the amenities one would need are there....

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Helpful?
Thank Ashok B
Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Nairobi, Kenya
Reviewed 21 September 2016

Affordable rates, all-inclusive, clean and comfortable rooms--what more could you ask for in a few days at the coast? The employees at the desk helpfully arranged transport to Ali Barbour's Cave Restaurant at no cost. The meal buffets offer all kinds of foods, and the atmosphere is relaxed and enjoyable.

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Helpful?
Thank jenlynn821
Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Paradise Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Neptune Paradise Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room nearer the pool for convenience- it's quite a trek from reception. All the rooms are lovely, though.”
, 25 Apr 2017 | Read review
“Sea-view ones are great (though less exclusive). Size/layout/amenities of all the rooms, we were told, are exactly the same otherwise.”
  • Room in scenic setting
  • Pathway with rooms on either side
indi11, 10 Apr 2016 | Read review
“"middle rooms offer ideal close up nature experience with view to the gardens"”
mcharogo, 30 Mar 2016 | Read review
“best rooms are located near the pool”
kibe890, 30 Mar 2016 | Read review
“Superior oceanfront is amazing :)!”
  • view of the beach and grounds
  • rooms :)
jade191, 21 Nov 2015 | Read review
5 of 5
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US$128* /night
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Prices are for 1 room, 2 adults
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