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Neptune Paradise Beach Resort & Spa

Traveller (754)
Pool & Beach (154)
Room & Suite (80)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Neptune Paradise Beach Resort & Spa is set in a beautiful tropical garden. The 92 rooms are in makuti roofed cottages bungalows with only 4 rooms per unit. This gives you a relaxing and quiet holiday. Restaurants and bars form a perfect match between hotel and nature and offer a real African atmosphere. The Resort is located at the South Coast at the famous Diani Beach. Mombasa town at ca. 40 km, Moi International Airport at ca. 45 km and the nearby Ukunda Airstrip is only ca. 8 km away.
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Property amenities
Restaurant
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Outdoor pool
Sauna
Self-Serve Laundry
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
510Reviews
787Photos
17Q+A
40Room tips
Traveller rating
  • 212
  • 188
  • 57
  • 40
  • 13
Time of year
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Popular mentions
Great hotel in african style with great people taking care about guest. We recommend especially amazing Ruth from swimming pool bar, DJ Vincent and Samson from annimation team. They really do great job and create unique atmosphere. I highly recommend that hotel because of those
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First impressions when we arrived at midnight was not good. The receptionist was so rude and not very welcoming at all. This was the same when we were leaving too. At first the room we had smelled of damp, but once we got the a/c going it wasn’t as bad. It was the furthest
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We are a family of four with children aged 6 and 3. We had a fabulous stay at Neptune Paradise last month. Living in a Kenya we have tried many of the places to stay along the coast however I would hands down recommend Neptune Paradise to anyone but especially families. The
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Response from Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa
Responded 3 weeks ago
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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+3
The resort was nice enough. 3 not 4 stars. (Bring you own towels). It seemed like a great place to bring kids and it as all inclusive and families seemed to be having a great time. The food and drink were really good and all inclusive. The beach was wonderful and the water was
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Response from Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa
Responded 3 weeks ago
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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+1
The hotel is nice, clean with good food and situated on an amazing beach. We chose JT safari four safaris and excursions. Julius and his team were helpful, polite, friendly, honnesy and great professionals with good advices on were to go and what to do! I deeply recommend them.
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Response from Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa
Responded 3 weeks ago
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
Read more
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Fun neighbours!
Amici in terrazzo
tramonto
chambre
chambre
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12345616
Yes, there are places you2 can smoke
1 vote
Show all answers
They do have airport transfers available but it would be good to arrange transport with you travel agent
1 vote
We used our travel agent and they made arrangements to the hotel from Mombasa and back. it cost us 10K. but you an get a taxi to take you, I'd imagine it would be way cheaper and if he (taxi driver) is cool, he can pick you the day you'd want to leave
0 votes
Neptune place would be ideal, has lots to do, great beach, buffet style restaurants and very safe.
0 votes
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1234
"All the rooms are good but if you have young children those at the front with seaview would be best."
"Amazing Room Setup and Clean Swimming Pools"
"If travelling during the low season in July one needs to consider vegetarian options"
"Choose a room well away from the swimming pools to avoid the noise"
"Ask for a room nearest to the pool"
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PRICE RANGE
US$202 - US$349 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sentido neptune paradise hotel dianineptune paradise village hotelneptune paradise village ukunda
FORMERLY KNOWN AS
SENTIDO Neptune Paradise Village & Spa
LOCATION
KenyaCoast ProvinceGalu Beach
NUMBER OF ROOMS
92
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