We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Neptune Palm Beach Boutique Resort & Spa

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Neptune Palm Beach Boutique Resort & Spa
Add a photo
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

255 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 162: English reviews
Start your review of Neptune Palm Beach Boutique Resort & Spa
 Click to rate
Reviewed 4 days ago NEW

This was my second stay at Neptune Palm- it is definitely my favourite of the three hotels. This time, I came with two friends from the UK and they were suitably impressed with the tranquility of the location and the stunning view from the garden loungers over the ocean. The staff were superb, as always- friendly, warm and welcoming. The...

 Report
Helpful?
Thank Tracey R
NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We look very much forward to welcome you...

Reviewed 6 days ago NEW

I stayed for three nights from April 8th this year. I had a great stay from the first greetings with lovely juice, to the beautiful room with a pool side view, to the friendly and helpful staff. It was a great place to stay and enjoy the poolside, the beach and access day trips from. I enjoyed my stay and...

 Report
Helpful?
Thank Marina C
NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We look very much forward to welcome you...

Delta, Canada
Reviewed 20 March 2017

This resort is a perfectly adequate 3 star resort that declares by its online and written advertising to be a 4.5 star resort. If this resort placed itself appropriately as a 3 star, this review would have much higher marks. The setting and grounds are beautiful, right on the beach. The pool at the Palm is the best of the...

 Report
Helpful?
Thank AJWanderers
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Reviewed 16 January 2017 via mobile

Unbelievable experience. Leans a little to an adults only affair so kids may struggle a little. Luckily Village and Paradise has them covered. The rooms are spacious, immaculate and clean, the pools are awesome and the beach is out of this world. The food is yum yum yum.

 Report
Helpful?
Thank Ken K
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Reviewed 9 January 2017

Stayed in the resort from 12/8/16-12/11/16 booked it for me and some friends who were getting married in Nairobi a week later. The hotel is beautiful, the service is amazing. I can't tell you how wonderful the staff is especially the staff that works at the restaurant. They looked after me and my friends like Family. The food was fantastic...

 Report
Helpful?
Thank NYCTravelers2014
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Mombasa, Kenya
Reviewed 4 January 2017 via mobile

 Report
Helpful?
Thank neelmas
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Reviewed 13 December 2016 via mobile

 Report
Helpful?
Thank Heeral K
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

London, United Kingdom
Reviewed 13 November 2016

 Report
Helpful?
Thank krisdarbar
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Reviewed 10 November 2016 via mobile

 Report
Helpful?
Thank mbector
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Reviewed 23 October 2016

 Report
Helpful?
Thank Tracey R
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

606 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (564)
Viewed
Pool/Beach Area (137)
Viewed
Room/Suite (76)
Viewed
View from Room (27)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (121)
Viewed
Dining (32)
Viewed
Family/Play Areas (5)
Viewed
Other (156)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Pool/Beach Area (7)
Viewed
Dining (9)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (7)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Galu Beach
0.0 mi away
Neptune Village Beach Resort & Spa
0.0 mi away
Pinewood Beach Resort & Spa
0.0 mi away
Diani Sea Resort
Diani Sea Resort
#4 of 29 in Diani Beach
956 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
The Sands at Nomad
The Sands at Nomad
#7 of 29 in Diani Beach
403 reviews
0.0 mi away
Neptune Paradise Beach Resort & Spa
0.0 mi away
Baobab Beach Resort & Spa
Baobab Beach Resort & Spa
#5 of 29 in Diani Beach
1,457 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Neptune Palm Beach Boutique Resort & Spa staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Neptune Palm Beach Boutique Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are lovely- but nearer the pool makes coming and going more convenient.”
, 25 Apr 2017 | Read review
“all rooms are the same size, so 701 to 708 are closest to pool and dining hall.”
  • View of Chalet at Palm.
  • Comfortable bedding, very firm mattress.
AJWanderers, 20 Mar 2017 | Read review
“the double rooms are fabulous n having a balcony is worth it.”
NYCTravelers2014, 9 Jan 2017 | Read review
“Sea view room on the lower floor”
krisdarbar, 13 Nov 2016 | Read review
“702,704 closest to the beach”
904andr_sp, 16 Oct 2016 | Read review
5 of 5