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Arcadia Phu Quoc Resort

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Arcadia Phu Quoc Resort
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325 Reviews from our TripAdvisor Community

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Showing 206: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

My credit card was charged the TOTAL amount of my booking fee WITHOUT my knowledge. When I called them up, they said it's their policy even though it's clearly stated on their booking.com page that guests only have to pay when they stay. I was furious and decided to cancel the booking. Guess what, it took them 2 months and... More 

Helpful?
1 Thank Huy Hoàng N
Brampton, Canada
1 review
Reviewed 1 week ago via mobile

Was in B104, toilet ran continually, shower door handle broken, phone didn't work, no hot water in the sink (shower fine) and staff didn't care. Said it would be fixed next day. Nothing was done then they offered a worse room take or leave it. Now power has been out for last 30 min (might be a general outage) and... More 

Helpful?
Thank Atw58
Vancouver, Canada
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

Hubby & I read the most recent reviews of this resort and suspect the authors' expectations are out of line with pratical realities. One review remarked negatively on wood construction. While it's true many elements are structured from wood, it's also true that the tropical environment requires material suited to withstand stresses including extreme humidity and variations in temperature. The... More 

Helpful?
Thank mundabella
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Arrived to the accommodation which has so much potential. It is located right on the beach, you can literally step out onto the beach from the premises. Although, many things went wrong. 1. PASSPORTS: They tried to make us leave our passports with them for our whole stay (NO THANK YOU!) 2. ALL STAFF ARE NON ENGLISH SPEAKING 3. ROOM... More 

Helpful?
Thank MadzBan

Travellers are raving about these Duong Dong hotels

Level Contributor
3 reviews
Reviewed 26 October 2016

Pleasant place located at tremendous beach. Sitting in the bar just next to the hotel you hove your feets in the sea:). We travelled there during low season and it was fantastic- the venue wasn't crowded, "slow and lazy". Great value for money.

Helpful?
Thank WojtekGDN
1 review
Reviewed 26 October 2016 via mobile

Stay away from this place! In short: During our stay the staff was very unprofessional and acted very rude. They hardly speak any English and therefore it is very hard to communicate with them. Further more it seems as if they are not even trying to make an effort to understand their costumer or even give them proper service. We... More 

Helpful?
Thank Miriam S
Ho Chi Minh City, Vietnam
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 October 2016

Resort located in the small corner which very difficult to find. The staffs are so rude and unprofessional. They yelled at the guests and freak them out. Plus be aware that he pictures of the hotel are nothing like the actual rooms. I'm not going to recommend for this place !

Helpful?
Thank ngoc nguyen L
Ho Chi Minh City, Vietnam
1 review
Reviewed 30 September 2016

I just have stayed in Arcadia Phu Quoc 3 night. Good places with good private beach however the way from the main road to this resort is far, not easy to go and quite dark. The staff is nice. They set up buffet breakfast, no many types of food but the quality is good. If have time, I will come... More 

Helpful?
Thank hansales6
Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
Reviewed 30 September 2016

This is an old fashion hotel, I think. All are made from wood. It's not so special hotel, however, you can enjoy your time there with friends or family. Some rooms are next to the beach, they have very nice view.

Helpful?
Thank tracywhitney
Chicoutimi, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 September 2016

Very well situated hotel with a pretty nice beach but that's where the positive ends. Poorly built bungalows that are even poorlier maintained (cracks and botched jobs everywhere). The window edges are full of dust mixed with gecko poop...and speaking of geckos, expect at least 3 or 4 sharing the room with you. The service is also totaly non-existent, not... More 

Helpful?
Thank Dan S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
Get ready for an exotic getaway in one of the jewels of the Orient – Phu Quoc Island, Vietnam. Revel in the Gulf of Thailand’s crystal clear turquoise waters. Bask in the tropical sun on the golden sands of Long Beach, one of the top beaches in Asia. Soak it all up at Arcadia, the newest luxurious private beach resort. Located in the heart of Phu Quoc’s tourism- Duong Dong Town.The freshly opened resort, provides 19 guestrooms and 9 bungalow suites- each warmly designed to be the epitome of luxury. Each bungalow suite is built with coconut-thatched roof. This architecture perfectly blends in with the island’s surrounding environment; whilst, delivers you a tropical utopia. Designed with utmost contemporary interiors- all guestrooms boast of marble flooring and bathroom counter-tops. Our bungalow suites are engineered with dark hardwood floors and floor-to-ceiling windows for panoramic views. Every care has been taken to deliver an exclusive island beach vacation to our valued clients. The entire resort is beautifully landscaped- such that wherever the eyes turns, there are green lawns running into extensive stands of preserved native trees. Direct private access on Long Beach entitles you to the best of both worlds- natural setting with coziness of the tropical forest, and the warm sunrays dazzling on the crystal clear blue water. As one of the best beaches in Vietnam, Arcadia Resort promises you the beach vacation of a lifetime. Take one of the multiple daily flights that connect Ho Chi Minh City with Dong Duong. Or enjoy a 1.5 hours ferry ride up from Rach Gia or Ha Tien port. A brief interlude and you will soon be far away from the madness of metropolitan life, reveling in the calm waters of the Gulf of Thailand. Arcadia Phu Quoc Resort welcomes you! ... more   less 

Additional Information about Arcadia Phu Quoc Resort

Address: Ward 7, Tran Hung Dao Street, Duong Dong, Phu Quoc Island, Vietnam
Region: Vietnam > Kien Giang Province > Phu Quoc Island > Duong Dong
Price Range: £34 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arcadia Phu Quoc Resort 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Arcadia Phu Quoc Resort Phu Quoc Island/Duong Dong
Hotel Style:
#13 On the Beach Hotel in Duong Dong
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Questions & Answers

Here's what travellers have asked, with answers from Arcadia Phu Quoc Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront bungalows are an excellent investment in comfort.”
 of 5 bubbles mundabella, 19 Nov 2016 | Read review
“bungalow with sea view”
 of 5 bubbles hansales6, 30 Sep 2016 | Read review
“Choose a room near the beach, it's far from reception, but it's very nice view.”
 of 5 bubbles tracywhitney, 29 Sep 2016 | Read review
“Don't go there.”
 of 5 bubbles dansK4350AH, 11 Sep 2016 | Read review
“at a different hotel”
 of 5 bubbles johnny_5_bellys, 19 Jul 2016 | Read review
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