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Eastin Hotel Penang

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Eastin Hotel Penang
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452 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Singapore
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW via mobile

One of the most excellent hotels ive stayed in. Staff are polite and genuinely friendly. Room was good and comfortable with a stunning view. Breakfast buffet variety was amazing. Wifi was good. Will definitely stay in this hotel again.

Helpful?
Thank DitaPerry
Singapore, Singapore
1 review
Reviewed 6 days ago NEW

Worst ever hotel I've stayed for the money I paid. After booking from the hotel's own website, had to contact them several times for the booking slip as it wasn't e-mailed to me. Second day room rate was TWICE the rate of first day and when asked the front desk said because I booked the room online and not walk-in.... More 

Helpful?
Thank Prakaash9
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Prakaash9 Thank you for staying with us and for taking the time to share your valuable feedback on Trip Advisor. We would like to sincerely apologize for the unsatisfactory experience you encountered during your recent stay. We have received your email dated 28 November 2016 of which you have highlighted the same issues. Your email has been replied with... More 

Travellers are raving about these Bayan Lepas hotels

Bangkok, Thailand
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 week ago via mobile

Eastin Hotel Good location place to stay for business visit. The hotel was not faraway from the Airport nor Industrial zone. There was a huge shopping center so called Queenbay Mall, 24 hours convinced store, a few local food stores and several pubs nearby. The staffs were friendly and very polite. My check in went smoothly. The room was nice... More 

Helpful?
Thank Wichak P
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Wichak P Thank you for sharing your experience on Trip Advisor. It is nice to hear that you enjoyed your stay here and that our standard of services is up to your expectation. We value your comments and certainly look forward to be of service to you once again in the near future. Regards Justin Chew General Manager Eastin... More 

Stromberg, Germany
Level Contributor
3 reviews
Reviewed 1 week ago

Perfect starting point for all activities on the island and the mainland. Close to the next mall and some bars and restaurants. Nice service, clean rooms, complete offers for food and recreation. My recommendation

Helpful?
Thank Stromburg
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Stromburg Thank you for choosing Eastin Hotel Penang and for taking the time to share your experience on Trip Advisor. We are glad to hear that you had a pleasant stay with us. We value your comments and will be more than happy to be of service to you again in the near future. Regards Justin Chew General Manager... More 

Singapore, Singapore
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I've stayed at least 10 times in the past year and think that the hotel is pretty basic with good wifi, a decent gym and pretty good location (being near a huge shopping mall). The breakfast that comes with the room is not something I look forward to, most of the spread isn't appetizing but it's edible. Service quality can... More 

Helpful?
Thank Joel L
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Joel L Thank you for your valued continuous support and for taking the time to review us on Trip Advisor. We appreciate your positive ratings of the hotel and our facilities. However, please accept our sincere apology for the quality of services you received upon check in. We regret the inconveniences and frustration this caused you and rest assured... More 

Singapore, Singapore
1 review
Reviewed 2 weeks ago

Eastin Hotel Penang is located next to Queensbay Mall for shopping and eateries. There are also many restaurants at shop houses around the area. The hotel is less than 30 minutes drive to the airport. Our room face the sea view and can see Penang Bridge and also the new 2nd bridge. The room air-con is cold and comfortable. Comments... More 

Helpful?
Thank alantkm
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Alantkm Thank you for taking the time to share your experience on Trip Advisor. Your positive ratings of the hotel is very much appreciated. We have taken note of your comments over the ceiling light in the toilet shower area and basement carpark. We wish to inform you that there is a progressive refurbishment program in place for our... More 

Bangalore
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 weeks ago

IT was an official visit for me in Penang. Eastin Hotel is a good choice if you want to stay close to some of the offices (like Intel/Altera, etc). It is also close to the airport . It takes around half an hour to reach the hotel. Queensbay mall is walking distance and you get plenty option to dine. Georgetown... More 

Helpful?
Thank NEELSONA
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear NEELSONA Thank you for staying with us during your recent visit to Penang and for rating us 5/5 on Trip Advisor. We appreciate your positive review of our room, amenities and breakfast served. We strive to do our best in providing the highest quality of products and services to meet our guest needs. It was a pleasure to have... More 

Subang Jaya
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

The hotel is just across the road from Queensbay mall. The rooms are comfortable. Do note that there are no Smoking Sea View rooms which is not stated on their website. The staff are very friendly and helpful.

Helpful?
Thank AmyDillon
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear AmyDillon Thank you for your review on Trip Advisor. We are happy to note that you had an enjoyable stay here. We wish to inform you that smoking room is available upon request. Please also be informed that all our guestrooms will be converted to non-smoking effective January 2017 to comply with the requirement by the government. We value... More 

Singapore, Singapore
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

The hotel location is less than 30 minutes from the airport and very near to the industrial area in Bayan Lepas. It is perfect for travelers who stay for one night and have early morning meeting with customers in the Bayan Lepas area. The hotel lobby is quite nice but the rooms were disappointing. They definitely need better maintenance or... More 

Helpful?
Thank nightcrawler66
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Nightcrawler66 Thank you for staying with us and for taking the time to share your experience on Trip Advisor. Your positive ratings of the hotel is very much appreciated. Please accept our sincere apologies for the issues you encountered during your stay. We regret the inconveniences and frustration this caused you and rest assured that we have taken immediate... More 

Kuala Lumpur, Malaysia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 October 2016 via mobile

I've stayed in this hotel several times this year. The hotel rooms are just decent. But the location is good as it's adjacent to Queensbay Mall if you need to be in this part of Penang, usually for business. Restaurant is expectedly quiet as the mall is around the corner. But what surprised me was two visit ago when I... More 

Helpful?
Thank chriswo
JustinChew, General Manager at Eastin Hotel Penang, responded to this review

Dear Chriswo Thank you for your continued support and for your review on Trip Advisor. Please accept our sincere apology for the unsatisfactory experience you had encountered during your stay with us. There could be some miscommunication or misunderstanding from our associate’s side as we do serve ice water upon request from Room Service. We appreciate that you had brought... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Eastin Hotel Penang features 328 meticulously decorated guestrooms and equipped with modern amenities for the comfort and convenience of the discerning business and leisure traveler. Choose from a variety of room types; Deluxe, Club Deluxe, Eastin Deluxe, and Family Suite, facing the verdant green hills or the shimmering blue sea and Pulau Jerejak, home to tropical rainforest that's over 130 million years old or looking out onto an elegant landscaped gardens. After a busy day, you can relax by taking a dip in our sparkling clear pool, work-out in the fully equipped gym, soothe your mind, body and soul at the spa or drop by Queensbay Mall for a shopping spree. Guests who need to be constantly in touch can also log on to our complimentary internet at anytime of the day or just lie down on the plush bed to enjoy your favourite program from our satellite television channels. The warm hospitality, impeccable service and care, is a rich tradition practiced at all levels of our staff to ensure your stay is a pleasant one. Whether for business or leisure, Eastin Hotel Penang is here to provide you a memorable experience you will treasure. ... more   less 

Additional Information about Eastin Hotel Penang

Address: 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: £50 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastin Hotel Penang 4*
Number of rooms: 328
Reservation Options:
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Also Known As:
Eastin Hotel Penang Bayan Lepas
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Penang staff and other travellers.
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Questions? Get answers from Eastin Hotel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view to the rising sun - could be more quiet”
 of 5 bubbles Stromburg, 21 Nov 2016 | Read review
“Choose the sea view facing room”
 of 5 bubbles alantkm, 17 Nov 2016 | Read review
“Sea-view rooms are ALL non Smoking. Higher floors give a better view.”
 of 5 bubbles AmyDillon, 3 Nov 2016 | Read review
“Try the Sea View room to enjoy the beautiful morning sun raise”
 of 5 bubbles ayub12bfree, 17 Oct 2016 | Read review
“Ask for beach view room, sunrise is quite beautiful”
 of 5 bubbles 516sudhagark, 10 Oct 2016 | Read review
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