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Holiday Inn Express London - Stratford, An IHG Hotel

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Traveller (295)
Room & Suite (132)
Dining (37)
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About

#5 of 10 hotels in Stratford City
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Sofa
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Latvian, Lithuanian, Polish and 1 more
1,270Review47Q+A100Room tips

Reviews
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Steve-Woodlaithes wrote a review 1 Apr
Wickersley, United Kingdom199 contributions92 helpful votes
I gave this a 5 out of 5, due to staff on reception who were excellent as booked 6 rooms via Booking.com for work. The rooms are excellent and clean, walk in showers with bathroom are clean with plenty of space. Breakfast was really good, it was a buffet with plenty of options. The one I would avoid is evening meal, we ate once over a 3 night stay and would never again as it was poor, the waiting staff didn’t even know if meal was chicken or beef ordered, no quality on food at all. Car parking is limited to 17 cars and first come gets them. Location is 5 minute walk from light docklands railway and 10 minutes from Stratford. Would use again but not evening meal,
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: 17 spaces on car parking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 1 week ago
Dear Steve-Woodlaithes, thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We appreciate your comments and will share these with our kitchen team so that we can continue to improve our services. We hope you will visit us again. Sincerely, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tiger wrote a review Jun 2023
Essex, United Kingdom13 contributions9 helpful votes
Hotel's Favourite
A one nights stay in conjunction with the Abba voyage experience. I really can’t understand how the previous review was so negative, please do not be put off from staying at this property. Our room was clean and tastefully decorated with a nice fresh looking bathroom
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Damien Le-Hoste, Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 31 Jul 2023
Hello Tour38221639643, Thank you for your kind words! We are pleased you enjoyed your stay with us and we hope you will visit us again i the future :) Regards, Klaudia Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beckyh21 wrote a review Mar 2024
Royal Tunbridge Wells, United Kingdom21 contributions13 helpful votes
Exceptional hotel! Spotlessly clean, great location for ABBA Voyage and Stratford (under 10 months walk to either), full breakfast included and staff all great. Super value for money too. However, what made this stand out was the customer service by Moon on reception. I’d been lucky to grab one of the 12 spaces in the car park and when I checked out and dropped my bag in the car at 10am, my car had been covered in A LOT of bird poo!! Annoying but not the hotel’s fault! I didn’t say anything, went to Stratford Westfield until 1pm but came back to leave the hotel and Moon had seen the car in the car park and got someone to clean it for me!! Above and beyond what they needed to do but very greatly appreciated! I was quite taken aback a hotel would do that. Thank you Moon! Highly recommend this hotel and will definitely stay again! Thank you!
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Car park has limited spaces if you are driving
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 1 week ago
Thank you so much for your kind words, Beckyh21. We really appreciate you taking the time out to share your experience with us — and we agree, Moon is truly a gem to have on our team! We hope you will visit us again. Sincerely, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FADEC wrote a review Mar 2024
Oxford, United Kingdom119 contributions71 helpful votes
In common with many this was an ABBA night and the HIE is extremely convenient. Good sized clean room, a bit tired in places, breakfast was busy but well stocked and staff were excellent. Worth noting that there appear to be different bed sizes, we had a double, which was fine for one night, but friends had a king sized in a refurbished room. Perhaps check which room you’re getting on arrival. The on site parking is very limited, I would recommend heading straight to the Westfield centre, where 24 hrs costs £16, plenty of large bays and a short walk from the hotel. The old Olympic park, aquatic centre, velodrome are worth visiting, not to mention hours of shopping.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Bed sizes vary. Parking at Westfield best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 1 week ago
Dear DT M, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dreamer501138 wrote a review Mar 2024
St. Neots, United Kingdom1 contribution
Gentlemen on reception was helpful and informative, asked us if we wanted to be lower or higher up in the hotel. Room was spotless and airy, asked for more tea/coffee, was given a bowl full. All staff we met were friendly when walking around the hotel. Self service breakfast in the morning, not something I enjoy as it never seems to be hot but this was hot, thoroughly enjoyed, fresh orange juice not the watered down version, make your own pancake machine, waiting staff helpful, tables cleaned and wiped down quickly.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 1 week ago
Dear Dreamer501138, Thank you for taking the time to tell us about your experience. We are pleased to hear that you enjoyed your stay with us. Again, thank you for choosing Holiday Inn Express LONDON - STRATFORD and we hope that you will give us the opportunity to serve you again in the future. Kind Regards, Management team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne E wrote a review Mar 2024
Barry, United Kingdom6 contributions7 helpful votes
Clean room, friendly staff, very convenient for ABBA arena. However uncomfortable beds, average breakfast (powdered egg, hash browns cooked in old oil). On the first night we decided to have dinner here too. Poor choice of options and no child's menu. My burger was fine but my partner's was served with gone off meat, it stank! Overall, convenient but eat elsewhere.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 6 Mar 2024
Dear R2729EDannee, Thank you for your candid review. We are happy to hear that you found the hotel staff friendly. We apologize that our dinner did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. Sincerely, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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llowmanuk wrote a review Feb 2024
Bristol, United Kingdom5 contributions2 helpful votes
Great hotel. Perfect for staying at to watch Abba Voyage, which is about a 10 minute walk. It’s around a 15minute walk to the Westfield shopping centre at Stratford where there are plenty of shops and restaurants. Also a few minutes from the Olympic park and West Ham football ground. Good price, good rooms and friendly staff.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from , Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 6 Mar 2024
Dear Ilowmanuk, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scott S wrote a review Feb 2024
5 contributions1 helpful vote
Excellent location for ABBA voyage . Good rooms , friendly staff and good breakfast , event meal was good too . 10 mins walk to Westfield shopping centre , West Ham’s ground and abba voyage . Bar open until 1am , but only downside is from 9-10 am breakfast is busy .
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: 9-10 breakfast is busy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 6 Mar 2024
Thank you for the awesome review Mr Scott S! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We hope you will visit us again. Sincerely, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RunDMCuk wrote a review Feb 2024
33 contributions46 helpful votes
Stayed at this hotel recently on personal trip to London. Close to Stratford station and Westfield shopping centre about five minutes walk away. Good connections into central London now Stratford is on the new Elizabeth line. Hotel room was tidy and was reasonably quiet. Bed was comfortable and think must have been a king. WiFi was of good quality. Breakfast was okay just the normal types of cold and hot items at a holiday inn express
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 6 Mar 2024
Dear RunDMCuk, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave J wrote a review Feb 2024
11 contributions5 helpful votes
Great value for money. Lovely clean room on the 5th floor. Huge comfortable bed and perfectly acceptable bathroom with large shower, boiling hot water with plenty of pressure. Also enjoyed a lovely cooked breakfast with a great selection of food in a lovely large open bar area. Used this for the ABBA voyage which was only a ten minute walk. Perfect thank you.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Use the train, Stratford station and Westfields shopping centre just ten minutes walk.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from , Owner at Holiday Inn Express London - Stratford, An IHG Hotel
Responded 6 Mar 2024
Dear Dave J, We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£81 - £160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express london stratford hotel london, london holiday inn
LOCATION
United KingdomEnglandGreater LondonStratford City
NUMBER OF ROOMS
153
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS LONDON - STRATFORD, AN IHG HOTEL - Updated 2024 (Stratford City)

Frequently Asked Questions about Holiday Inn Express London - Stratford, An IHG Hotel
Which popular attractions are close to Holiday Inn Express London - Stratford, An IHG Hotel?
Nearby attractions include Horizon of Khufu - London Stratford (0.10 miles), Westfield Stratford City (0.05 miles), and London Aquatics Centre (0.3 miles).
What are some of the property amenities at Holiday Inn Express London - Stratford, An IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express London - Stratford, An IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Express London - Stratford, An IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Holiday Inn Express London - Stratford, An IHG Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Holiday Inn Express London - Stratford, An IHG Hotel?
Conveniently located restaurants include FIGO Stratford, Las Iguanas Stratford Westfield, and Busaba Westfield Stratford City.
Is Holiday Inn Express London - Stratford, An IHG Hotel located near the city centre?
Yes, it is 0.3 miles away from the centre of Stratford City.
Are any cleaning services offered at Holiday Inn Express London - Stratford, An IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express London - Stratford, An IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express London - Stratford, An IHG Hotel?
The staff speaks multiple languages, including English, Polish, Romanian, Lithuanian, and Latvian.
Are there any historical sites close to Holiday Inn Express London - Stratford, An IHG Hotel?
Many travellers enjoy visiting Tower of London (3.8 miles), The Charterhouse (4.3 miles), and The London Bridge Experience (4.3 miles).