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Bukit Gambang Resort City

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Bukit Gambang Resort City
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301 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Butterworth, Malaysia
Reviewed 3 weeks ago via mobile

We booked 3 family suites room on 25/12/16 at Caribbean Bay Resort. We reached at 2pm for check in, room not ready. We went to Safari park first while waiting for the room. After tiring day at Safari, we went back to hotel at 9 pm for check in but room still not ready! We were told there was a...

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1Thank Carmen L
Reviewed 4 weeks ago via mobile

My wife and I took our two young daughters there last week. The Safari park was brilliant, the animals were healthy and staff friendly and knowledgeable and willing to do that little bit extra to keep the children interested. Food, as you would expect, was more expensive than outside but was okay. The hotel, the Arabian, was a disappointment. No...

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Thank Connoisseur2012
Reviewed 4 weeks ago via mobile

Very slow check in process n very long queue to check in during holidays. Been lining up for almost an hour just to check in. Killed the excitement. Suggest to come early, but don't really know will it help. They just have to improve or figure out a better check in system especially during peak times.

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1Thank Addin K
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Check-in to Caribbean Bay Resort on Sunday evening and our room is not ready, fan not working, dripping aircon. The housekeeping staff arrived to make up our room at about 7.30pm, poor guy have to work alone. We decided to extend out stay since we would like to cover both water theme park and safari park. We changed room the...

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Thank kampungBOI
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

My room at S3-05-01, staying there for 1 night (17 December 2016). All staff very friendly and helpful. The room are clean, but the water heater and telephone not working, thus I need to walk to the lobby regarding the fun fair operating time. The television is very old and could only get 2 channel tv which is RTM 2...

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1Thank NajwaMno
Singapore
Reviewed 5 weeks ago

Excellent Getaway for family or group. Rooms are excellent and very clean, Safari was great and Water Theme Park was awesome! I would recommend this location to companies seeking for Team Building activities as well. Superb!!!

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Thank Daniel J
Reviewed 16 December 2016 via mobile

Water theme park and safari park is definately a must go in Kuantan. Make it a trip there come Visit Pahang Year 2017. The games were great. The wave pool..canopy rides..the six lane race..the glacier ride. The promotional rates were reasonable

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1Thank pulman6571
Reviewed 16 December 2016

Stay period 2 - 4 Dec 2016. Room Condition - Nice view and suitable for large family. 1 took 2 units of Family Deluxe @ Arabian Bay Resort. Huge bed and clean bathroom. No Astro Channel , only local channel with good coverage. But we still enjoy the trip due to limited of time. Staff - Arabian Bay Resort staff...

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1Thank Muhammad Atfi K
Reviewed 14 December 2016 via mobile

We rent a 2 room family suite. When we reach the room the floor was full of sand, the bedroom bed shed was very dirty & the place is very busty. We call the room service to vacuum the floor they told use they don't have vacuum they only mop & sweep the floor . The breakfast there was very...

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Thank Jordan C
Reviewed 7 December 2016 via mobile

Try to avoid block S2 which facing to the cafe. We can't open the balcony's foor due to bad smelly food wastage which are leak from the hose to wastage area. No wifi due to under maintainance. Phone signal reception sometime drop(celcom). Toilet a bit dirty. Overall are acceptable. Staffs are very friendly. Service very fast. Superb response from the...

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1Thank Putera H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
Bukit Gambang Resort City (BGRC) is a premier integrated destination resort city with Multiple Attractions in One Location. Nestled within a natural environment sprawling across 727 acres of secondaru jungle, BGRC is strategically located 218km from Kuala Lumpur and 35km before Kuantan, Pahang. BGRC is easily accessible via the East Coast Exressway, and also by flight from Penang, Kuala Lumpur and Singapore to Kuantan Airport, a mere 27km to the resort. Accommodation at BGRC features two all-suites themed resorts; Arabian Bay Resort (546 Suites) and Caribbean Bay Resort (578 Suites) offer combined total of 1,866 rooms providing sufficient rooms to host leisure and business outings. BGRC M.I.C.E is about creating new experiences with unique venues. Our key features include : - Certified Largest Pillarless Ballroom in Malaysia seating up to 3,100 people for banquets (round table) - 210,000 sq.Ft. Dedicated M.I.C.E Centre - Over 30 choices of venues of meetings and events. Team Building at Active Academy Active Academy is the corporate teambuilding and outdoor recreation department of BGRC. It is approved training provider under the Ministry of Human Resources (Malaysia). The training fees and relevant cost are claimable under PSMB schemes. The teambuilding modules offer experiential activity based learning in teamwork to achieve organisational goals. Bukit Gambang Water Park Bukit Gambang Water Park is the award - winning Best Water Park in Malaysia. Set in a natural and conductive environment our tropical aqua wonderland spreads across 45.8 Acres of secondary jungle. Our key features include: - Longest Six Lanes Racer Slide with Digital Timer - Longest Family Raft Ride - Only Wave Pool in Malaysia with Eight Wave Patterns - Totally Cashless Transaction System for convenience - Suitable venue for private gatherings and banquets Safari Park Bukit Gambang Safari Park (BGSP) is the Largest Park in Malaysia. It aims to bring you countless exciting encounters, up-close and personal with exotic animals from around the world. There are over 300 animal species, many of them being first of its kind in Malaysia. Sprawling across 138 acres secondary jungle offering both the walking and drive through experience, BGSP ensures an inspiring outing for all your delegates. ... more   less 

Additional Information about Bukit Gambang Resort City

Address: Jalan Gambang, Gambang 26300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Gambang
Price Range: £32 - £49 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bukit Gambang Resort City 3*
Number of rooms: 578
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Also Known As:
Bukit Gambang Resort City Hotel Kuantan
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Questions & Answers

Here's what travellers have asked, with answers from Bukit Gambang Resort City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid S2 building that faces to cafeteria chimney. It is a bit smelly”
 of 5 bubbles NajwaMno, 19 Dec 2016 | Read review
“Pool View room with nice view and near lift. Easy access for those have senior citizen.”
 of 5 bubbles , 15 Dec 2016 | Read review
“family room”
 of 5 bubbles , 5 Dec 2016 | Read review
“"ABR Room nicer than CBR Room"”
 of 5 bubbles LuckyL88, 11 Nov 2016 | Read review
“The food was so good”
 of 5 bubbles , 6 Nov 2016 | Read review
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