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Rancho Encantado

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696 Reviews from our TripAdvisor Community

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Showing 202: English reviews
netherlands
Level Contributor
103 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 week ago

Lovely property at a spectacular spot! Take a kayak and enjoy the laguna or book the boat tour the hotel as on offer. We also would recommend a visit to the cenote azul but you would have to take a cab. Rooms come in various sizes. They are all quite private and set in a wonderful garden. The swimming pool... More 

Helpful?
Thank hansNetherlands
Guildford, United Kingdom
Level Contributor
103 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 3 weeks ago

This is a superb hotel, very well run and in an amazing location right on the Bacalar Lagoon. The thatched bungalow rooms are very large and comfortable set amongst lush vegetation and have every convenience for guests. The restaurant was very good indeed and surprisingly well priced considering the guests have little option to go elsewhere. Breakfast was superb, as... More 

Helpful?
Thank Peter Mills
Patterson
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

We had a wonderful, reasonable package deal. Our casita was lake side with a wonderful view, outside sitting, and lake swings.The place was well maintained. Lake access was wonderful. The new pool was a delightful addition and the spa relaxing. Our breakfasts and dinners were some of the best food we've had in Mexico and we live here. Our package... More 

Helpful?
1 Thank Marjorie A
Tucson, Arizona
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 October 2016

What could have been a lovely stay in a pretty setting was marred by a three or four young families who allowed their very young children to run everywhere, including the dining area, without any restraint. Kids should be outside playing having fun, but two days of them running and screaming around diners at every meal took the shine off... More 

Helpful?
1 Thank azjayhawks
New York City, New York
Level Contributor
120 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 20 October 2016

As a group of friends (couples with young babies), we enjoyed a weekend at Rancho Encantado without having to leave the premises. The grounds are very nice: spread out cabanas, some in the garden and some on the lakefront, a restaurant pretty much open air, a swimming pool and direct access to the lake. Our room was a Suite Laguna... More 

Helpful?
2 Thank Jutrip
Lake Elsinore, California
Level Contributor
111 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 291 helpful votes
Reviewed 20 October 2016

We spent 11 days in the Southern Yucatan with 2 nights at a hotel near Mahahual and 7 nights at Explorean Kohunlich which was fantastic. This trip was to celebrate my Birthday (big round number) and doing what I love most which is exploring and enjoying nature. We wanted to spend our last day and night directly on the Bacalar... More 

Helpful?
1 Thank Munichchick
Toronto, Canada
Level Contributor
256 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 18 October 2016

This weekend was a long-planned opportunity to spend time alone together (sounds like an oxymoron) with my significant other. Since neither of us had been there before it was an exciting prospect for us but the reality was even better than advertised. I had asked for sunflowers in the room as a surprise for my GF and Shandel and Pablo... More 

Helpful?
3 Thank Veganguy
New York, New York, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 September 2016

I liked almost everything about this hotel, if you want a break off from the city, this is one of the best options you will find in Bacalar. It is NOT for partying, so don't expect to be very noisy. The food is good, service is good the staff always helpful. I had a room with lagoon view and it... More 

Helpful?
3 Thank Vaal C
Mexico City
1 review
Reviewed 27 September 2016

Hotel is supposed to be cottages in the rain forest.... Gardens are not well kept; rooms need maintenance. Construction is being done on what used to be gardens with no "camouflaging". We were party of 13 and were kicked out every day, in very rude terms, from jacuzzi, pool, restaurant at breakfast and dinner, as well as dock (even lagoon).... More 

Helpful?
Thank RMRMC
Elias S, Director General at Rancho Encantado, responded to this review

Dear visitor, I appreciate your comments and I am sorry to hear that you had some inconveniences during your stay at Rancho Encantado, and I apologize for that, but I ask you to understand that while your party of 13 people, were enjoying their stay, another 40 guests complained about the noise after hours of operation at the jacuzzi and... More 

Bolzano, Italy
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 September 2016

Not sure this place needs reviews. It's soo beautiful. Ask for a lagoon casita and you will want nothing more. Excellent restaurant, lovely atmosphere, friendly staff, and then the lagoon! Nature at its best.

Helpful?
2 Thank KSTworld

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Free Internet
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just a little more than half an hour away from the capital city of Chetumal and its airport, and about the same distance to the border with the country of Belize, Rancho Encantado is situated on the shores of the pristine waters of Laguna Bacalar. This area, in the southernmost part of the Yucatan Peninsula, is just at the point of developing as a tourist destination for the eco-minded traveler who seeks escape from the larger, often over-developed areas of the northern part of the Peninsula. ... more   less 

Additional Information about Rancho Encantado

Address: Carretera Federal 307 Km. 24, Bacalar 77930, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range: £74 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Rancho Encantado 2.5*
Number of rooms: 32
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Also Known As:
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
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Questions & Answers

Here's what travellers have asked, with answers from Rancho Encantado staff and other travellers.
17 questions
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Chapel Hill, North Carolina
25 days ago
Black Diamond, Canada
over a year ago
San Pedro, Belize
new york, n.y
5 months ago

See all questions (17)

Questions? Get answers from Rancho Encantado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra and book a lakeside casita.”
 of 5 bubbles MARJORIEA746, 1 Nov 2016 | Read review
“Lakeside cottage away from the pool”
 of 5 bubbles azjayhawks, 27 Oct 2016 | Read review
“I would try to get a lagoon suite”
  • Suite Laguna Doble
  • Suite Laguna Doble towards bathroom
  • Suite Laguna Doble
  • Suite Laguna Doble balcony
 of 5 bubbles Jutrip, 20 Oct 2016 | Read review
“Lagoon Front in the new section was perfect!”
 of 5 bubbles Munichchick, 20 Oct 2016 | Read review
“We were in a downstairs room close to all the amenities. There was no noise from above or outside so we slept very well.”
 of 5 bubbles Veganguy, 18 Oct 2016 | Read review
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