Popped in for a table for two this evening, unfortunately we entered through the wrong temporary Covid allocated door from the car park, which when its dark at 6pm and the place is completely empty the only thing illuminated that you can see is the word ‘Entrance’ even on our way out we needed our phone lights to make out a badly printed no entry sign - anyhow we politely apologised for this and after she finished barking about that some more on our way to fill out the Track & Trace form she started to howl again - barking ‘mask’ ‘mask’ to me despite clearly wearing an exemption lanyard, after she barked ‘mask’ a few more times she was told and clearly showed the somewhat obvious lanyard hanging around my neck by my colleague wearing his mask - the barking stopped - no apology - I think even the polite staff member that welcomed us in was half wondering what he was bothering doing there to be honest - I have just recently relocated my business to the area and thought I would treat one of my guys to a meal, initially I thought perhaps because it was Monday and I wasn't wearing my Schoffel & Chameau Wellies she was just one of these old types that judge people on impact or for wearing a hat or something but now I've read the other reviews I understand. Not somewhere I will be recommending to my visiting customers that is for sure. I have however given 1 Star for the polite staff member who, even after we decided it wasn't welcoming enough for us to stay - said thank you anyway.…
Stopped off overnight with 2 others on King Alfred’s Way cycle route. Nicky and her team could not have been more helpful with bikes and generally. Good wholesome food, both breakfast and dinner. Wouldn’t hesitate to stay again.
We stayed in Imber which is the spacious family room with shower. The room was brilliant, bright, airy, spacious, although considering it was cleaned & sanitised we were shocked to find quite a lot of dust. The view behind is very pretty & the village is quaint & friendly. The room service food was very nice despite being a reduced menu plus we found a great takeaway behind the property called Turners Fire! The co op opposite was very handy too! Everything you could need for a relaxed break in this little holiday let.
They have gone the extra mile and definitely done their homework with regards to what they think the customer deserves, and then still added more. You get a sufficient supply of tea , coffee , sugar etc. But a choice of half a dozen teas , filter coffee and instant , a jar of ground coffee and a cafeteria , a jar of brown and white sugar lumps, fresh home made biscuits ( dragon shaped ). Towels are accompanied by robes and slippers. My room was serviced every day , to detail. The choice of food , morning and evening was vast, and delightful. Absolutely spoilt I was, and definitely will be back , as soon as I can. Recommend this place? Without a shadow of a doubt. This is my favourite of all the places I have stayed, and at 58 , I've stayed in dozens .
The landlady treats the staff like rubbish, telling them off in front of customers, undermining them and going totally over the top. Always miserable. Unwelcoming customer service and over priced. One good thing, the food is lovely.